Les Schwab Tire Center

Mary Smallwood

★★★★★

7 months ago

Today's date is August 25th. I needed a battery replacement. Spoken to Nick.He accommodated me with an appointment, as I needed to wait for AAA to come out and jump start my vehicle. Once I was there he made sure that they would take care of me. I also dealt with Edwin who installed my battery. Boths were knowledgeable also making sure my vehicle was ready in a timely manner. Wonderful service. I would definitely recommend having service with this great location this is my second time at this location. PS. They also assured me that battery maintenance memory wouldn't be lost as this was something I was worried about with my Cadillac XT5. Thank you guys so very much! Mary

Amy iSellHomes Braun

★★★★★

6 months ago

Exceeded our expectations with professional and detailed explanation of our brakes and very pleasant and nice personality. We love Les Schwab in Vacaville and on Nees in Fresno too!! Amazing business model!

V. Avakian

★★★★★

10 months ago

I expected to spend a small fortune for both brakes. But only the front needed them! The mechanic said the back are fine for now, & come back in another 5000 miles for tire rotation & possible back brakes. I was floored! One competitor said both brakes were bad & estimated  $1200 for both.  I had also checked another competitor & it was $100 more for the front. Les Schwab charged a few dollars under $400 & didn't try to sell me anything  I don't need right now. They even apologized for "taking so long"! Very polite, friendly staff too. I would highly recommend.

Daniel Smith

★★★★★

Edited 8 months ago

I've brought my vehicles here for years. Usually for a quick patch or alignment. Excellent service. They are always busy so call ahead or get dropped off and come back.

Kyle Apperson

★☆☆☆☆

6 months ago

This is absolutely the worst location I have ever experienced with tires and how they do business. Not everyone’s experience will be the same but for me this is what happened. I ordered tires which the grand total came out to 2500. I told them that I wanted to put $500 down and charge the rest to a credit account because I could not afford to do the whole thing. When I got there, they flipped what I said they put $500 to my account and expected me to pay 2000. Even though they switched it for me, it was extremely frustrating because there were other people involved, and it caused some tension for me personally. Then two days later when my tires came in and they went to do the work, the technician came up to me and said there was an issue with wheel locks and they could not get my tires and rims off the vehicle unless I had the key or they had to cut them off so I told him to cut them off But then I later realize that he mixed me up with another customer and it was a different customer’s vehicle that had the wheel locks so I gave permission for them to cut the wheel locks on someone else’s vehicle. My vehicle did not have wheel locks and the technician working on my vehicle Already had the rims and tires off. They just seemed completely unorganized and a complete lack of skill and focus. Then no joke one day later the reason why I got the tires is because we were going camping so I picked up my vehicle and drove straight home and did not go anywhere else. When I got home and loaded up the trailer and was ready to leave the next day I saw a nail in my tire I called them back and asked them how long it would take to fix the nail and they said three hours. I called the Dixon location and they told me it was one hour so I decided to go to Dixon. I’m never the type of person to write a review. I’m not the type of person to complain, but the quality of work the attention to detail and the craftsmanship of the work was honestly the worst I’ve ever seen in all my years of going to get tires and repairs at multiple shops. I only went to Les Schwab because of the account and I could not afford everything upfront but I do all my work at big O tires typically and I have zero issues, less Schwab to me is a big corporation and they’ve become lazy and sloppy with their work. The final thing I will say is that housekeeping is just as important as the job being done and when you have nails and screws and Schrader valves inside your parking lot all over the place customers go home with nails and screws and even though they fix them for free it’s super frustrating when you get fresh tires and you have to patch it a day later! I hope whatever manager or owner reads this review does not just write it off as some upset customer or maybe I’m just a difficult person, but they actually take ownership and train the workers to be at tentative to detail and pay someone to clean up their parking lot. If you have people answering phones and giving quotes and they have no idea what they’re doing training is highly recommended. Les Schwab could call me and offer me $2500 and give me free tires and I would tell them no, there’s absolutely nothing they could do to earn my business back. I will never take my trailer and I will never take my vehicles to Les Schwab in Vacaville.

Coy Williams

★★☆☆☆

5 months ago

My car needed a tire replacement so I took it in at 10:00ish and I didn’t end up getting it back until after 4:00. I don’t know what was going on over there because I left, but six hours to change one tire is really unheard of. Then for one tire they charged me $150 which for what I was looking to pay was like half of that.

Clifford Collis

★★★★★

4 years ago

The Vacaville Les Swab is my first choice because it’s closest. Since 2003 they have maintained my two trucks, car, and granddaughter’s cars. From batteries to tires, and brakes. This is the only business I can claim to have always done the work needed, at a fair price and never have I had to return to get work corrected. The honesty and integrity of the men and woman has always been to the highest standards.

Brian Gomez

★★★★★

a month ago

Reasonable prices and got all my tires replaced in under an hour! Great staff as well.

Cory Cook

★★★★★

a month ago

They provided a second opinion on work another garage recommended and explained to me why it was unnecessary. You can't put a price on integrity like that.

Arnie Sacdalan

★★★★★

a month ago

the person that helped was legit and honest told me nothing wrong with my tire, I did not see the size of the screw that was in my tire he could have said anything just to sell a tire but he did not

Taz Man

★★★★★

3 years ago

Great expierience with the group down at Les Schwab in Vacaville. Friendly staff, clean store, very courteous and helpful. They replaced my battery, an was prompt, and professional. Fairly busy when I arrived, still got me in an out just about an hour and a half. Good service, and did with a friendly smile. They offer many services and are reputable for conducting business the old fashioned way. If you are in need of auto service, then give them a call and see if they can help. Stay safe .......until next time

Gene Hankes

★★☆☆☆

3 months ago

Although they are wide in services, they are petty in execution, called for a recalibrate an reset for driver assist on a car, due to limited time off found an was offered for part of rhe service to be done , 400% cheaper at another local shop, when I went to see if they could do the recalibrate an not alignment, they still wanted to charge 400 + dollars, when the alignment was already done, tried to offer pay for alignment an get reset but wanted to charge me maximum price. I payed 89.99 at Americas tire for alignment an 120 at Firestone for reset an service driver assist, 210 for everything . You tell me....was this fair to customers?

Michael Benson

★★★★★

6 months ago

Every visit including the most recent one is always pleasurable and worthwhile. All staff are friendly, honest and knowledgeable. The facility is also clean and welcoming. Les Schwab is my #1 source for tires and brakes.

Nikki Brendlinger

★★★★★

3 months ago

We usually go to Americas Tire, but we decided to try Les Schwab this time. Chris was very helpful and didn’t try and sell us anything but tires. Service was very quick, very helpful. Will come back for sure!

melanie malabuen

★★★★★

5 months ago

We have yet to get service but will definitely do so, and very soon due to our commuter car needing tires soon!! Les Schwab in Vacaville let my daughters school volleyball team do a carwash and bake sale today that went very well! The manager Chris was amazing! Very little communication was even needed to make this happen! The business is definitely busy and doing very well! Very clean facility, nice waiting room with restrooms and in a great location! Thank you for being an amazing business to your community! Vanden girls volleyball appreciates you!!

j b

★★★★★

Edited 7 months ago

The employees are so nice and so very helpful. We had to have all 6 tires on our motorhome replaced, a wheel alignment and needed a new battery for under the stairs... All the work was done efficiently and expeditiously and because all their work is guaranteed, when we found the alignment to be a little off, we took it back and the front tires were replaced and realigned and we were back on the road again. I highly recommend Les Schwab for all your tire and battery needs!

chuka

★★★★★

4 months ago

I just want to say the team at Les Schwab in Vacaville is amazing. This is my fourth time coming here, and every single visit has been great. The employees are always super nice, respectful, and professional, even when the shop is busy and full of people. Before, I used to go to places like Costco or Big O Tires and often had problems or attitude from staff. But at Les Schwab, it’s completely different — everyone treats customers kindly and takes time to help. Whoever manages this store is doing an excellent job. The employees have great work ethic and positive energy. It’s clear this location truly cares about good service and teamwork. Thank you to the entire Vacaville Les Schwab team — keep up the great work! 👏