Lexpert Automotive Inc.

Patricia Bryan

★★★★★

a year ago

Lexpert is a truly great place to have your Lexus or Toyota cared for. They are totally trustworthy, so 2nd opinions are absolutely not necessary. It's also a very comfortable, friendly place with coffee! I recommend Lexpert very highly!

Mary Ann Adams

★★★★★

Edited a year ago

Excellent service and great price! This is a VERY honest shop - they did not try to sell me any unneeded services. Germain Lexus told me my RX350 (with only 35k miles) needed over $1800 of service after my "free oil change" (having purchased the vehicle there). Shariff, the owner of Lexpert, said my car only needed $80 of service to replace 2 filters. I would highly recommend this business!

Andy Stebbing

★★★★★

9 months ago

I had heard they were the best. I asked about my Drive Belt. They checked it over and said it was fine, could easily go much longer. Very honest! Most places will not let you leave until they make money.

Tara Moody

★★★★★

a year ago

This shop is honest and fair! I'm so grateful that they were able to replace the alternator on my Lexus ES 350 the very next day after my car broke down while visiting from out of town. I asked Shariff to check everything out since I didn't want any problems on my drive home and they let me know about some issues but said they could wait til it was time for my next oil change. Excellent service; highly recommend!

Nicole Luis

★★★★★

3 months ago

I also had a simple repair, not knowing how simple it was and was pleasantly surprised at the price and service and they took me right away. Very happy.

Marilee MacAskill

★★★★★

a year ago

I had Lexpert service my new (to me) 2008 Toyota Solara convertible and they were excellent! Done a day early, found something different than what German Toyota had indicated was wrong with it. The guys are friendly and expert and I was very happy with their service!

Dmitry Frishman

★★★★★

a year ago

Lexpert is an outstanding and, in some ways, unique auto repair service. For quite some time, I struggled to find a solution for an SRS airbag system issue that made my Toyota Corolla unsafe to drive. Despite multiple visits to the Naples Toyota dealership and various auto repair shops, no one could provide the help I needed. I couldn’t risk driving with disengaged airbags and a compromised seat belt assembly. As much as I hated the idea, I started considering buying a new car. Then I found Lexpert, and they put an end to all my worries. They quickly identified the problem, ordered the necessary part, and fixed it efficiently. The management, technical team, and administrative staff are all exceptional—professional, knowledgeable, and respectful of your time. Their office and parking lot are clean and well-organized, reflecting their overall attention to detail. What sets them apart is their exclusive focus on Lexus and Toyota vehicles, making them true experts in the field. I feel lucky to have discovered them!

John Campbell

★★★★★

3 months ago

All my repairs have been made without any issues, the service is both friendly and competent, they have never tried to sell me on service I don't need, their prices are reasonable and I can always get in when I need something. What's not to like?

Ali Tozer

★★★★★

11 months ago

As a diehard Lexus girly, I have never let anybody else touch my vehicle unless it was the dealership. I was recommended to try this place out, and I will forever be a customer. Lee & Chris were awesome. I was quoted several thousand dollars by the dealership to have some repairs done. Lexpert saved me a ton of money and was able to take care of other things the dealership missed. I cannot recommend this place enough if you own a Lexus take your vehicle to them. I told them exactly what the dealership was recommending I had done, and was met with a surprising response- to bring it in and let us take a look at it to make sure that’s really what was wrong and that nothing else needed to be taken care of. That is exactly what they did. They are not in the business of ripping people off. Truly, a really great group of guys.

Thomas Haueter

★★★★★

2 years ago

I have been bringing my Prius for many years to Shariff for Service and/or repair. It's not just the professional and competitively priced service I'm getting at Lexpert, it's also the great time with lots of laughs and jokes while I'm waiting for my car. If you want to have a good time while your car is being serviced at the highest standards, you have to bring your Toyota or Lexus to Lexpert rather than to a large dealership. Shariff will never sell you something the car doesn't need.

Sarah Clauss

★★★★★

a month ago

Lexpert auto is excellent. They take care of my older Lexus and it runs great. They are fair and knowledgeable.

David Freed

★★★★★

5 months ago

The problem I had with my Tundra was intermittent, they diagnosed after reading codes and driving for a couple of weeks at no charge, they never tried to sell me a service I didn’t need. When they had enough evidence they recommended a repair. They are top shelf!!

thyblacksmith

★★★★★

5 months ago

They take the time to adequately inspect your vehicle and discuss everything with you. You don’t feel rushed, like in a lot of other places. They don’t try to upsell you any parts or services. Yes, they are not the cheapest in town. However, you get the peace of mind that professionals are working on your vehicle and that they specialize in Lexus and Toyota. This is an automotive repair shop for people who truly care about their vehicles. The loaner vehicle, while my car was in repair, was an appreciable plus.

D. Chabot

★★★★★

5 months ago

Can't say enough about these guys! First class all the way. I've been taking my two Lexus (Lexi?) there for years and this time when I got one home, in a few days I noticed a puddle under the car. Had it towed back (dipstick was clean) and they determined it was their fault, the oil drainage cap had not been securely tightened. They paid for my tow, gave me some compound to clean up garage floor (said they would send someone to do for me if I preferred).. Who does that these days?!! Worth six stars+

Dennison Chumg

★★★★★

2 months ago

Been having my auto serviced here for a few times. I am very comfortable taking my car there because they are up front and honest in telling you the real diagnosis of the problem! They go beyond to make sure you are getting the best job done. Repairs cost are reasonable and not inflated like some dealers and other private auto shops.

Eve Caldrone

★★★★★

3 months ago

You can always depend on getting the best and honest service at Lexpert. If you ;have an emergency, they will always take your car right away. Being a female, it is very reassuring to know they will never overcharge you and only fix what needs to be fixed and at an honest price. Lucky to drive a Toyota or they would not service my car. I have friends who would love to bring their car in for service bit they don't drive a Toyota or Lexus!!!!

D C

★★★★★

3 weeks ago

Just bought my car from a dealer and they wanted to charge me 3x what Lexpert was charging me for an oil change. Service was fast but appointments only! Labor rates ($150/hr) are very reasonable for the quality of work. Wish there was another location in Boston where I’m from.