Reviews
Eunique (Eunique)
I cannot say enough good things about Lorain Mini Storage. Over the years (and many moves) this is the best storage unit I have ever used. Ease of rental, cleanliness of the facility, excellent staff and customer service. You won’t find better!
★★★★★ a year ago
Kristina Ellison
★★★☆☆ Edited a year ago
Marcia Offredo
★★★★★ a year ago
Lorraine Canales
★★★★★ a year ago
Mandi Sodders
Great service great experience very friendly associate And Courtney is amazing
★★★★★ a year ago
Joseph Dembek
Awesome customer service!
★★★★★ 9 months ago
Alex Pasquale
First off let me just say how amazingly nice Courtney the manager is at this place. She is awesome, very polite! She will work with you no matter what your financial situation is like. The units are very clean, and very nice, as well as being very affordable! All the renters are very honest and very quit people, and I’ll give you an example of JUST HOW HONEST they are.
I went to my unit which is a drive up unit last night and I dropped off my tools which are what I use for work and it’s over $5k worth EASY! When I left the unit, I forgot to close it back up and lock it. Well it sat overnight, and I got a call from Courtney letting me know it was open and if she could close it up and lock it for me. Another renter/customer called HER up and let her know the unit was open and to give me a call. Not only did she call me, but took a picture of the inside for me to see if anything was missing, then asked my permission to close the unit and lock it for me. That blew me away with how professional and how amazingly honest this place is. I will never rent from another storage facility.
Incredible experience, this place deserves 5 stars all day long! No complaints whatsoever! So Courtney if you’re reading this, THANK YOU ONCE AGAIN!
★★★★★ 9 months ago
Natasha Irizarry
Courtney is absolutely phenomenal! She will work with you, whatever your situation. Units are amazing and clean and spacious.
★★★★★ 7 months ago
Marilyn Appleton
The worker was very nice. She came to care to explain the plan when she found out I was handicapped.
★★★★★ 6 months ago
Kristi Ellison
Courtney is the best storage lady ever! Always friendly, and always helpful. She saved my life this month! Thank you
★★★★★ 6 months ago
Ashanta Holloway
10/10 experience. I only needed the storage temporarily but overall it was a great experience. Courtney made our experience much more better than we anticipated with her hospitality, and with how quick and effective she communicated with us. She was a pleasure to work with and definitely would recommend anyone looking for something affordable and Accommodating , to come to this storage unit . ☺️
★★★★★ 4 months ago
Jacob Haddix
Good customer service and fair prices
★★★★★ 4 months ago
Jerome Wicker
I needed storage and found one with ease thanks to the help of whitney, she really went above and beyond, cant explain how happy i am with extra space
★★★★★ 4 months ago
Valexy Santiago
Courtney is an amazing lady! They always help you with whatever you need and they’re super genuine people 5 stars all the way.
★★★★★ 3 months ago
Mike Schuh
100/100 and I rate that like this because this place is great and the best prices in town especially having a gate access. Courtney let me tell you she is the best and she definitely goes above and beyond for her job and you can she loves her job and she works with you and understands people have stuff going on in their life. I fully recommend this place if you ever need a storage unit.
★★★★★ 2 months ago
