Luxury Auto Body

Dan Mueller

★★★★★

5 months ago

Gerard helped me and my fiancé after my car accident in March. The service was impeccable, and he went above and beyond with our insurance to get everything taken care of to the highest possible standard. We have a plug in hybrid BMW x3 that required rare parts. We’ve had no issues since and highly recommend Luxury Auto Body.

Elio Enciso Jr

★★★★★

2 years ago

**Impeccable customer service!! Coming back from a deployment and seeing the cleanliness and the service to detail done on my Infiniti. I was unable to open my door from the accident. This team did outstanding. They were welcoming, professional, and assuring of all question’s I had before leaving for my deployment. As a plus, they didn’t leave the car messy or with oil smudge like some different shops do! Extremely satisfied with this Auto body shop. Well done team Luxury Auto Body!

JackRose Kapp

★★★★★

8 months ago

I couldn’t be more satisfied with the service I received at Luxury Auto Body. From start to finish, everything exceeded my expectations. The shop was spotless, communication was clear and consistent, the turnaround time was fast, and the quality of the work was flawless. I dropped off my car on a Tuesday and was initially told it would be ready the following Monday. I was surprised by the timeline (thought it wouldn’t take as long) but the team explained everything clearly and put my mind at ease. When they later gave my insurance company a revised estimate of Wednesday, they immediately called me to reassure me that they still expected to have it done by Monday. Then, to my surprise, I got a call that Friday afternoon letting me know they were working hard to get the car ready even earlier so I could have it back for the weekend. I wasn’t able to pick it up due to caring for a family member, but when I arrived on Monday, the car was spotless—inside and out—and the repair work was absolutely perfect. Huge thanks to the entire team at Luxury Auto Body. I hope I won’t need body work again anytime soon, but if I do, there’s no question where I’ll go first.

james lynch

★★★★★

9 months ago

If I could give this place 10 stars, I would! I recently had my tailgate stolen, and Luxury Auto Body was one of the repair shops recommended by my insurance. The process was streamlined and super easy. Gerald was my representative, and he made everything smooth from start to finish. I brought my car to the shop, he assessed the damage, and had a new tailgate installed on my truck within just a few days. The paint job was phenomenal — I've had body work done before, and the color never matched quite right, but Luxury Auto Body nailed the factory color perfectly. Highly recommend this shop for anyone needing fast, professional, and top-quality work.

Dan ny

★★★★★

2 years ago

Gerard is super awesome to work with. Absolute professionals here at Luxury Auto Body. The color matching repair on a Mercedes GLK has far exceeded expectations. This is the place to get your repair done worry free, 💯. Thank you LAB.

Fesili Wynn

★★★★★

a month ago

Jared was the man, helped with my 2018 GMC, great communication and honest! Would use these guys again in the future, thank you for the help!

pete619

★★★★★

11 months ago

My car had rear fender damage. Jared provided great customer service by explaining everything and worked with my insurance so all I had to really do is drop off my car. Dropped my car off on a Wednesday morning and Jared said they hoped to have it done by the following Monday... but I was presently surprised they had my car done on Friday. Great work, great communication, highly recommend Luxury Auto Body.

Lyndsay Boling

★★★★★

6 years ago

The only shop I fully trust with my baby, Lucille. I found this shop when someone backed into my driver side doors that needed to be replaced. At the same time, I also had them repair my front bumper after my friend swiped a fence. All parts replaced/repaired look immaculate. Trust that the manager, Carlos, is there to handle your concerns. He is proactive by keeping you informed and makes the repair process seamless. He definitely goes above and beyond to take care of your needs. Also told my friends about my experience with LAB and even they were impressed! No one likes being in an accident and the hassle of repairs but it’s much easier when you receive outstanding customer service.

Tiffany Kerwin

★★★★★

a year ago

I dropped my car off to get some scratches fixed that were really deep in some spots. This place was amazing, they deserve a way higher rating! You cannot even tell where it was, they cleaned my car and vacuumed it out, and completely had it done in 4 days!! I can’t say enough about great it looks. Thank you Luxury Auto Body, and I believe his name was Jared? I’m terrible with names but the nice guy that assisted me from start to finish. Amazing customer service!! Thank you so much!!

Ale Dll

★★★☆☆

4 months ago

They did good work on the body of the car, looked brand new but ever since I’ve got my car back, I’ve had mechanical issues, high pitch ringing when the car starts and not being able to remote start the car, not exactly sure what happened…

dan hoppe

★★★★★

a year ago

Great service. Recently got into an accident and Jared helped me through the insurance process and had my car back to me within 3 days. Best part is they returned the vehicle completely detailed inside and out. Highly recommend.

Tanya Liakhova

★★★★★

a year ago

I really enjoyed getting service from Luxury Autobody. Unfortunately, I got hit in the parking lot through a fault of another driver. Luxury Autobody made the whole experience very easy. The time it took to fix my car was beyond reasonable, everyone was very professional, my car looked like nothing ever happened to it, and they even detailed it inside and out. This was a stressful experience, but I felt I was in good hands the entire time!

Eric Beaudoin

★★★★★

11 months ago

Gerard was very friendly and got me in the next morning. The shop got all parts in and repaired and painted my bumper after an accident within a couple days. Their team kept me updated each step of the way with phone calls of where they were at in the process. Extremely satisfied.

Benjamin Fuentes

★★★★★

2 years ago

Edgar did a great job assisting me. Gerard also went above and beyond getting me bids for glass that wasn’t part of the scope covered by my insurance. The paint blend was really well done and they even detailed the inside of the car! I would 100% recommend this shop to anyone that appreciates top notch service.

Mark Thrush

★★★★★

a year ago

I have brought my car here for repairs twice over the last 4 years. The first time my insurance told me to take it there as an authorized auto body repair shop, and boy am I glad they did. Both times their customer service, expediency, and attention to detail have been impeccable. Rigo helped me through the whole process this last week. Took my car in, he took pictures, and assessed the damage. He got me my estimate quickly and was able to inform the person who damaged my car how much it would be since they wanted to pay w/o insurance involved. Dropped my car off on Monday morning and was told they were trying to get it done by Friday. Wednesday morning, Rigo called me that they were all done. I had to ask him if he was serious, they were so quick. They matched the unique paint color on my car perfectly when they repainted adjacent panels/doors. Even took care of an issue outside of the purview of why my car was there. Plus, they gave my car a little detail so it looks and smells so clean. They can take care of major body damage and make it look like it rolled of the dealer's lot, seriously. These guys have won a loyal customer and I am glad I trusted them a second time. Thank you to the WHOLE crew at Luxury Auto Body.

Keith Pohl

★★★★★

3 years ago

I brought my car to this body shop after it had been rear-ended. They were very quick on getting me a quote and dealing with my insurance company. They ordered parts, called me when parts arrived, and only took 2 days to repair and paint the car. Amazing service! Car looks better than when it went in. Highly recommend this business.

Biniam Ambachew

★☆☆☆☆

Edited 11 months ago

I visited this auto shop to get my car estimated and assessed. However, I was disappointed with the service they provided. They were disrespectful and rude. I was informed by my insurer to visit this shop to get my car estimated, however, they refused to appraise my vehicle claiming and said they won't do it unless I get my car repaired at their shop. California law permits individuals to get their car estimated and fixed at a location of their choice, however, this Luxury Auto refused to provide this service. Not only that, they rushed me out the door, and refused to hear my concerns, they were disengaged and disinterested. I usually don't bring my racial background into a conversation, but their tone and attitude were condescending and rude, and I got a sense that they were talking down at me. I was able to get my car estimated at a different auto body, but Luxury auto were disrespectful to say the least.