M & T Automotive

Sophie Baxendale

★★★★★

2 years ago

Best service. Friendly and professional. Was able to communicate with me over the phone, book in as soon as possible, and order parts online. They did a massive job on the car and the quality of the work was great. They are now my new mechanic and I couldn't recommend them enough :)

Catherine Holmes

★★★★★

2 years ago

This shop was such a huge help to me. I was in town visiting family when my car stopped cranking the day before I was supposed to head home. I eventually ended up hearing about M&T and gave them a call. After explaining my situation, they agreed to do a same-day inspection to give me an idea of the scale of the fix. It turned out to be a larger job, but that knowledge allowed me to make the call to book a rental and get back home while they finished the job. They were very easy to communicate with and made a rough situation more manageable. If I was still living in Memphis, I would absolutely take my cars back here.

Esha Bridges

★★★★★

a year ago

I would recommend M&T to anyone family friends or strangers they are THE BEST ever the customer service is AMAZINGLY GREAT they keep you updated and they always ask before they fix anything to make sure you’re able to afford it!!! I can’t thank them enough for helping me the way they did, I appreciate every last person! ESPECIALLY Ms. Trisha

Mickey Quinton

★★★★★

3 years ago

Highly recommended! They were totally honest with me about my vehicle. They told me I did not need the expensive repairs I thought I did. They could have told me otherwise to get my money but they were honest. Where do you hear that these days? Please patronize this business!!!

Alicia Reed-Walker

★★★★☆

Edited 4 months ago

I can’t speak highly enough of this group of people. They are professionals and stand behind their work. I recommend them to all my friends and family.

Shannon Willingham

★★★★★

3 years ago

The team at m&t were awesome, they had had my car finished before scheduled.they kept me informed on progress and were reasonably priced. I'll definitely use them again.

Rebecca

★★★★★

Edited 4 years ago

Amazing, professional staff!!!! Very knowledgeable. Excellent swift service! Good price and quality. Thanks for fixing my baby and taking such great care!

Dierdra Peterson

★★★★★

4 years ago

Awesome shop!!!! Replaced my A/C compressor on my Mercedes and it works great!!!!! They will have all my business including my entire fleet of work trucks.

Dylan Smith

★☆☆☆☆

2 years ago

Everything I would try to get them to work on my van they would always say we can't look at it till next week and next week never came...I can just feel that they think their better than someone but hey that's okay cause people like this are going to hell

Terri Hidalgo

★★★★★

2 years ago

Great people. I've sent several cars to this shop. They are fantastic. I would highly recommend this shop.

Charmaine Tomlinson

★★★★★

Edited 2 years ago

These people are so awesome sauce!!! 😁 They will help you and keep you inform of your car.

Christy Wilkerson

★★★★★

2 years ago

This place is really great! 10 out of 10 would recommend!

Antonio Smith

★★★★★

2 years ago

Wonderful people always nice and I will be back

jivesh vashist

★★★★★

4 years ago

Excellent service and communication, highly recommended.

Omar Ward

★★★★★

4 years ago

By far the best mechanics in memphis

SethH88

★★★★★

4 years ago

Great business, great people.

Kelly Hancock

★☆☆☆☆

13 hours ago

*update, since the owner responded to my review* like I stated previously, my inital opinion of this place was a 5 star review. However, here we are more than a YEAR after their mechanic put a hole in my dashboard and they have not replaced the part. Yes, I agreed they could replace it with a used part, if need be, because I just do not want a hole in my dashboard. They have not replaced the part their mechanic damaged, with a new or used part. End of story. I waited an entire year to allow them a chance to correct the matter and they have not. They were very quick to reply to the negative review with finger-pointing vs actually addressing the damaged part, which would have instantly reverted my review to the original 5 star. I had a great experience with this place when they replaced the struts on my husband's car. They were friendly, quoted a fair price, and got the job done quickly. Since I live nearby, Trish also gave me a ride home after I dropped of his car for service. Unfortunately, I brought my vehicle to them shortly after, and it has been an entirely different experience. When I picked up my vehicle, I was told that all of the issues I was having were due to an improperly installed battery and that they had reinstalled the same battery correctly. I noticed there was a quarter-sized hole in the leather of my dashboard that looked like someone had tried to just fill with epoxy or glue to cover up. I brought it to their attention and they assured me they would replace the part. I was told they would contact me as soon as they got the part, but they never did. I called and visited the shop multiple times over the past year, and it has always been a different story as to why they haven't replaced the part they damaged. I was told they received a part but it was the wrong color, that the part was backordered, and eventually thay they couldn't find it anywhere. After several months, I was able to easily find the part online from the manufacturer for only $80. That's when I completely lost my faith in this shop. I do not appreciate being strung along and lied to. I understand that the damage they caused my vehicle was just an accident and could happen to anyone, but to first try to cover it up by slathering the hole with glue, then to lie to me about fixing the issue was just unacceptable. On top of all that, the original issues with my vehicle were not actually resolved. When they disconnected and reconnecting the batteries, the mechanical issues I was having temporarily went away, but were back within a week. The issues I was having with the transmission never went away, despite their claim that it was also related to the battery.