About Business
For professional Car Repair care in Memphis, TN, Memphis, look no further than Auto Glass Now. Their team excels at delivering top-tier results for Auto glass shop and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 214 pieces of feedback. They have become an integral part of the Memphis, TN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Memphis, Auto Glass Now is ready to assist with your next project or repair.
Google Reviews
Ms. Hendricks
★
☆☆☆☆
Edited 7 months ago
I wouldn’t recommend this place to my worst enemy! First things first. So a tree limb decided to attack my car. I am new to the city so I picked this place because it was close to me and my place of employment (hindsight I should have went to junk yard for better service). Anyway, they replaced the glass, two days later it rained and I noticed STANDING WATER IN MY FLOORBOARD! I immediately called and took my car back explaining what was going on. They tried telling me it was everything else but what it was! Either way another week later they replaced the glass again, the leaking into my car got worse. I called and complained again. Same thing! I ended up having to see a mechanic, he immediately let me know that “THEY PULLED OUT THE LOWER SEAL AND NEVER REPLACED IT”! The water has gotten into every electrical wire under my dash. It cause so much damage that my car stopped! This was my only transportation, in a new city and under a new contract with the hospital where I’m employed. I was extremely irritated. I showed them the info and made a few calls to corporate with no return calls at all. Long story a bit shorter, I lost a whole car and had to buy a new one on my own, with no compensation, due to their irresponsibility and negligence. Whoever their CEO or manager is, I see how your company works and I wouldn’t recommend it to anyone who owns transportation! P.S. You will see me in court due to the fact that I have a recording of one of your helpful employees. Thank you Mr employee! 3 weeks later: So still no response after my response to their post. I emailed the information sent to me, yet there has been no response to my email. I am angered with it at this point. The water that ran down into my car completely damaged the computer in my car and all of the wiring. So now my car is no longer running. I expressed this to them, yet and still they have not communicated or asked me what they can do to fix the problem they caused. They tried saying that it was another past of my car that let the water in. Luckily, my local volvo mechanic shut that lie down, And yes I have receipts, with their stamp and signature. So they lawyer will be taking over from here. I say all that to say....Do Not Do Business With These People!!!!! If you do please record, keep your receipts and record the interactions. Watch everything!
William Stevens
★★★★★
a year ago
Had window broken to access the interior of our vehicle at a local hotel. Auto Glass Now had the window replaced and also removed remaining glass shards the same day. We wish to thank them undertaking this on New Years Eve.
Wesley Box
★★★★★
2 years ago
Had me done in three hours after just walking in! Wasn’t able to get back that day and lady in office had my car locked over night in the bay. No stray adhesives on paint like last place I used. Waited 48 hours like they said and ran twice through car wash and not one leak. Great job!
Cheryl Hooper
★★★★★
a year ago
I recently had the pleasure of using Auto Glass Now for a windshield replacement and chip repair, and I couldn't be more satisfied with the service. From start to finish, the entire experience was seamless and professional. One of the standout aspects of their service was the convenience of car pickup. Instead of having to drive to their shop and wait around, they came directly to my location, picked up my car, and took it to their facility for the repairs. This saved me a significant amount of time and hassle. The technicians at Auto Glass Now were highly skilled and efficient. They kept me informed throughout the process, ensuring I knew what to expect and when my car would be ready. The quality of their work was top-notch – my windshield was expertly replaced, and the chip repair was flawless. It's as if the damage was never there in the first place! In addition to their excellent technical skills, the customer service was exceptional. The staff was friendly, accommodating, and genuinely cared about my satisfaction. They made the entire process stress-free and even followed up afterward to ensure everything was to my liking. Moreover, the pricing was very reasonable, especially considering the convenience and quality of service. I felt I received great value for my money. Overall, I highly recommend Auto Glass Now for anyone in need of windshield replacement or chip repair. Their professional team, excellent customer service, and convenient car pickup option make them a standout choice. I'll definitely be using their services again if needed.
Kenneth Williams
★★★★★
a year ago
I had an amazing experience at Auto Glass Now on Summer! From start to finish, the service was exceptional. The young ladies at the front desk were incredibly friendly and had such great personalities—they made the whole process enjoyable. They were able to get my car in the same day, which was a huge convenience for me. The quality of the work was top-notch, and my new windshield looks perfect. On top of that, their prices are the most affordable in town for windshield replacements, so I feel like I got the best deal around. I also love that they offer the option to come to you, which is such an incredible feature for anyone with a busy schedule. I highly recommend Auto Glass Now for anyone needing fast, high-quality, and affordable windshield replacement. Thank you for the great service!
Sabrina Butler Smith
★★★★★
11 months ago
They were very nice. I went to the one on summer Ave in Memphis tn. They did the work quickly sufficiently. I will use them again if I need to. The ladies there were very nice!
Ruth Brock
★★★★★
a year ago
Arrived early to my appointment and it was maybe 5 or 10 minute wait until my vehicle was started on to put my front windshield in. It was done in a reasonable time frame. Front desk customer service was very polite and gave me complete instructions for the after care of the windshield. They also explained warranty and any questions I had were answered.
Shelby Dixon
★★★★★
a year ago
I had to get a new windshield for my SUV, and AutoGlassNow was absolutely amazing. I requested a quote online, and they called me almost immediately. I was scheduled the very next week, and they were able to come out to my work and replace the windshield. The guys had it done in under 45 minutes. They make it because they're taking care of filing the claim with my insurance!
Kather King
★★★★★
10 months ago
The price was the best of all companies surveyed. The discount made it even sweeter! Friendly staff with attention to detail. Installed in a great time. Beautiful work!!
Jennifer
★★★★★
a year ago
I made a spoilt menu and then I had to unexpectedly reschedule. The great young women at the front were so accommodating. Then, when I overslept and was not there on time, again they were great. When the windshield from the warehouse arrived broken they sent a tech to pick one up. So, what could have been a stressful situation on a Friday worked out perfectly! I would highly recommend!!
Caneidra Shaw
★★★★★
9 months ago
Randy and the front counter lady was so helpful they fixed my windows fast and also other little Minor cracks that was in my front window shield. Great customer service. I highly recommend.
Denise S Parker
★★★★★
9 months ago
Very professional. Stephanie made everything seamless. Quality workmanship. I appreciate the service I received. It could not have been easier or gone any smoother!
Lori O’Brien
★★★★★
9 months ago
Auto glass now was able to fix my car the same day I called and they did a great job of communicating plus price matched another provider. I highly recommend this group.
J S
★★★★★
4 years ago
Was blown away by the timing and price. Way faster and cheper than expected. I know where I'm coming next time a branch goes through my windshield!
Rhonda Castleman
★★★★★
11 months ago
Wonderful communication. Got the job done as scheduled and quickly! Good price and nice people! Definitely would recommend!
Rebecca Maino
★★★★★
11 months ago
Miss Stephanie and her team at Auto Glass Now are amazing. They are quick, flexible, very reasonable prices and just great people that go above and beyond to help. They are top notch. 10/10
Nicole DeHaven
★★★★★
a year ago
These folks are the best! Their quote was 25% less than their major competitor, and the work was top quality and fast. Tiffany and Stephanie in the office were great, and one of the techs even re-attached my father’s rear view mirror at no additional charge. Highly recommend!
Frank Daniels
★★★★★
8 months ago
These guys are great! They are very professional. They get you in and out quickly. If you need a repair, don't wait.
katrina perdue
★★★★★
11 months ago
They were so fast to respond to my request and schedule my service. The entire process was easy, convenient, and pleasant. Would recommend to anyone!
Jamie Rooker
★
☆☆☆☆
a year ago
I heard the installers do a great job but I wouldn’t know bc the office staff was so rude I walked out. Was quoted online &after I got a text saying it was 30 off if I booked the appt so I did & mentioned that to the front desk when bringing my car in today and she told me she couldn’t give me the 30 off bc I was already getting a discount. I asked why was I sent a text saying that, she said their marketing is wrong and shouldn't had sent that. Okay, fine but I was just saying I got the text after the quote not before, then the office manager started yelling over me, with her child there, she said do you want it fixed or not. So I left, I called to complain and the people who answer the phone knew who i was talking about. I guess she talks to a lot of customers crazy. Lost a customer here. That being said the people on the phone were always courteous, I scheduled my initial appt with them and when I called today they were kind and apologetic, they aren’t at the Summer location, maybe they should come train the Summer office staff on how to be professional and treat customers.
