Malone's Collision

MOB INC1

★★★★★

10 months ago

Thanks to the great team of Malones ! Always keeping me updated and receiving my vehicle in brand new condition inside and out. Vanessa was so helpful and kind in the pick up process

Art Peguero

★★★★★

9 months ago

I would not go anywhere else for my body shop needs. Malone’s shop is definitely my preferred shop in Salinas, they provide excellent work and regular updates during the entire process. A+ experience at Malone’s body shop. Again, thank you!

Isabel Pineda (Kmelia)

★★★★★

3 years ago

As always awesome. I've brought 3 of my vehicles here and they have always done their best. 0 complaints! Thanks again to everyone!

Juan Sanchez

★★★★★

2 years ago

I took in my car a little over a month ago for a front end accident I had been in, from the very start, they were very great, courteous & professional. From the office staff to the people who worked on my car, they were all very nice & friendly people. I knew from the moment I called them & then went in, I knew I had made the right choice taking my car there because they made me feel valued & at peace knowing that my car was in good hands, and the end result showed that as well 👍 They gave me an estimation time of when car would be ready, even better, they finished up my car a week in advanced! They left it like new, even cleaned the car very nicely from the inside. There quick courteous prompt service was much appreciated, I would never hesitate to take my car in again for anything! Don’t think about it twice, Malones Collision is thee place to go!! Thank You All Very Much 👍👍

Renee Parker

★★★★★

a year ago

Great experience with Malone’s. The people were friendly, car was taken care of within 2 weeks, received status updates throughout the process and car was finished and ready for pickup as scheduled. Highly recommend!

John Konczal

★★★★★

9 months ago

These guys were fantastic, my vehicle went in after an accident and they took care of everything. Kept me informed and my vehicle was fine a while day early. They took care of everything with the insurance company, all I had to do was come pick it up.

Lorena Rios

★★★★★

8 months ago

I have used this shop twice for two different cars and they did an excellent job on both cars, had it ready in a short period of time and kept me updated on the repairs through the whole time. Also very friendly and professional staff. I would recommend this shop to everyone I know.

Ralph Marbach

★★★★★

a year ago

What a bunch of nice people the employees are! Kept us informed through the repair of our vehicle! The body work was outstanding and they matched the metal flake paint color perfectly. Plus they returned our vehicle cleaner than they received it! Excellent job! Thank you all!

Joshua Jimenez

★☆☆☆☆

8 months ago

I took my 2022 Silver Camry in December 2023 and when I got it back I noticed a ton of things were wrong with it, the main thing was the passenger side door that wouldn’t close properly, I took it again and again over a span of 6 months and every time the manager would make an excuse of why it was happening, he would say all Camry doors were like that. Another thing was that the passenger window wouldn’t close properly at times and the sound of air coming in was noticeable. I told the manager and he said the air was coming in through the passenger mirror, which I told him didn’t even make sense. They also hadn’t replaced the door guard, which I told him about 3 different times that I had gone, and he said he ordered it and would call me once it arrived, he never called. I eventually gave up because I was spending more on gas and would have to ask for days at work just to go to the shop, because they never fixed it right. Over all really bad experience, the manager just kept making up excuses and would always have an attitude, as if it were my fault they couldn’t fix a car correctly. Isn’t that your specialty? Being a collision repair shop and all. Wouldn’t come here again or trust them with any cars. Try other repair shops please!!

Alejandro Aguirre

★★★★★

3 years ago

Great Service, Warm and friendly welcome from the door, to the and of the process, very professionals , very happy with the results, hands down I will recommend to trust them with your vehicle. My only little issue was with the Manager, Hugo; but please don't get it wrong ..was more a funny situation than a bad experience. So please don't let my situation with the Manager Hugo to forget that they will go the extra mile for you. We all humans and make mistakes! I did upgrade my headlight bulbs from OEM to LEDS always on my cars, so in this case my crash were only the driver side headlight that got damaged and of course replaced it for a new one but they forgot to swap the LED bulbs from the old one to the new one. So, when I walked to do the check out process for my car The manager point it to me right away the difference of color on my headlight bulbs. I notice that right away. The manager Hugo made two mistakes in this case, The first one …. when he pointed out that the color of my right headlight wasn't the right color matching the other side because the bulb maybe (too old) that was funny to hear From a Manager of car shop repair.=) So I correct him! and explain that the real reason is different in color is because I do had installed LED bulb lights. (an upgrade that I made my self). so now the excuse was that the technician already left for the day so he will give me a call the next day!!! to fixed. The next day he never called me. so I had to drive to the shop late afternoon and asked for my led. So in the process of replace it he called me too go and verify that the LED bulb wasn't working... Here is his Second mistake (The bulb light doesn't work anymore is broken) . I am glad I was there present to see what was happening. So I replay to him LED connector lights work both ways if doesn't light up from use side ,you turn it to the other side and it should work!!! Well!!! yes it worked!!! I hope he learn little more from his mistakes specially being the manager of the car shop repair business ! THANK YOU SO MUCH TO THE OWNER that she really knows how to run a business!!!, this lady walks all day back in forward to the front of the shop to the back , making sure everything is running as it should be. Well her perception , costumer service and sense of urgency make her approached to me and asked me what was my issues , after I explain it to her , she immediately apologized with me and even offer me a Gift card to grab a cup of coffee. She was there to save the day and this review . THANK YOU SO MUCH FOR CARE ABOUT YOUR COSTUMERS.

Angelique Gutierrez

★★★★★

a year ago

Malones collision was wonderful from start to finish! They got me in and out in a timely manner and I could not be more pleased! I made an initial call on a Friday, got my estimate on Monday, took my vehicle in on the following Monday and it was done on Thursday- earlier than expected! When I picked up my vehicle it was spotless both inside and out and truly looked as though it was brand new again. Everyone that I spoke to at the shop either in person or over the phone were extremely professional, upfront, and prompt. For all of these reasons I would return to Malones for any other repairs that I may need to conduct, and recommend the shop to any family and friends should the need arise!

Bob & Kyoko

★★★★★

7 months ago

I can't think more highly of Malone's. They were diligent in diagnosing the problem and superb in correcting it. They returned a clean car with a finish like it had also been waxed. Frequently informed me of the status and returned the car early.

Randy Mick

★★★★★

4 months ago

I went to Malone's collision to have my camper shell painted after they got done it looked better than it was when it was brand new they did a fantastic job right when you walk in everybody's really friendly very helpful and Carlos did such a great job at keeping us up and what need to be done I recommend any paint or body work done go to Malone's thank you again for the great work done

Thomas Lin

★★★★★

9 months ago

I had a great experience getting my Honda Accord car repaired here. From start to finish, the team was professional and very skilled. They gave me a fair estimate, and completed the work on time. The quality of the repair was excellent—my car looks like new again. Communication was smooth throughout, and they even helped coordinate with my insurance. Highly recommend this place if you're looking for honest service and top-notch workmanship.

Cindy Bock

★★★★★

10 months ago

I cannot say enough good things about Malone's!! I just picked up my car after a fender bender. Malone's said it would be a week but they would keep my updated on the status. That they did!! They did a marvelous job of keeping me updated virtually every day as to the status of the repair to my car. In addition, they totally handled correspondence with the insurance company. Turns out it didn't take a week to fix, only 4 days. I was thrilled and my car looks like new!! Before I picked up the car, it was washed inside and out. I always know that I will get good, reliable and high quality service from Malone's!!

Mariana Garcia

★★★★★

2 months ago

Great customer service and great work on repairing my Toyota! Everything went well from start to finish. Thank you Carlos! This is the third time I bring my cars to Malone’s Collision Repair Shop.

Maria Villasenor

★★★★★

3 weeks ago

My car looks amazing! Staff helped me with everything, they answered all my questions and walked me through the whole process. Great customer service! They kept me updated with texts and emails regularly. The work in my car was done on a timely manner. They really made a tough situation painless. Thank you.