Reviews
Kelsey Titus
Purchased a vehicle at the end of September for $17,000. 2 weeks later the car started having problems. They “fixed” it for free only for the vehicle to break down again with the same issues. I tried to contact the dealership multiple times and see what they could do, and they basically told me to review the contracts I signed. I understand I signed for the vehicle but you would think that for $17,000, they would give me a vehicle that wouldn’t have broken down all but two weeks later.
Incredibly poor way to do business. I would not recommend this place.
★☆☆☆☆ a week ago
David Miller
They tell you when you buy a new car that if your vehicle needs to go in for service that they will have a loaner available. That is a lie. No heat in my vehicle and can’t get it in for service for 3 weeks and no loaners available. I will never buy another new vehicle from them.
★☆☆☆☆ a week ago
Matt Huggett
★★★★★ 2 weeks ago
Brandon Prater
★☆☆☆☆ a month ago
Mike
Great place to go
★★★★★ a month ago
Gayle G
Great service
★★★★★ 2 months ago
Steven Shankster
Honest and direct. Bought a car from Izzy, and it was just what he said it would be. He was great to work with!
★★★★★ 2 months ago
Beth Odonnell
Car dealership...salesperson was terrific.
★★★★☆ 2 months ago
Lisa Sikkema
My son recently purchased his first car, and I have to say, Maple Hill Auto Group truly lives up to their tagline, "A journey like no other." From start to finish, the experience was exceptional. We worked with Kelsey and Victor in the used car department, and they went above and beyond to make sure everything was perfect.
Kelsey was incredible—she helped my son find a used car that perfectly matched both his budget and his personal style. Even though it wasn’t a manufacturer they typically carry, she took the time to research every feature of the vehicle so that she could thoroughly explain how everything worked. Her knowledge, patience, and friendly attitude made the process enjoyable, and her follow-up was top-notch. She called both me and my son after the purchase to make sure all of his questions were answered and that he was completely satisfied.
Victor, the Used Manager, also made sure we were taken care of promptly and to the highest standards. The level of care and attention we received from both of them was remarkable.
After this experience, I can confidently say I won’t go anywhere else. Maple Hill Auto Group stands head and shoulders above the rest, delivering "A journey like no other" in every way. Highly recommend!
★★★★★ 2 months ago
R Lucas
★★★★★ 2 months ago
Margarita Beale
No impressive at all!
★★☆☆☆ 2 months ago
Dave Wright
They weren’t thrilled about programing my new ecm as they did not diagnose the car.
Told me the ecm could not be programmed as it was already programmed to a different car. Asked them to show me where it says they can’t be programmed and got no reply.Multiple people have told me this is false. In other words they lied to me and took my money !
★☆☆☆☆ 2 months ago
Emily Timm
Have been purchasing cars and having my Subarus serviced here for years. It took buying a car from Ziegler to make me realize just how wonderful they are. We will NEVER buy or service a car anywhere else so long as we live in Kalamazoo. Ask for Mike!
★★★★★ 3 months ago
Jon Gates
★★★★★ 3 months ago
Alyssa Klamer
I recently bought a car through maple hill Kalamazoo. I worked with Adam in the office and he was so prompt with his communication, and easy to work with. They also have a phenomenal mechanic named Brittany who looked over my car for me to ensure it’s safety. I’m very thankful for the honest, friendly service I received while finding my dream car!
★★★★★ 3 months ago
Prince Sidhu
Sam who is the senior customer assistant at the service department was exceptional and helped with getting the car taken care of
★★★★★ 3 months ago