Marcos tires & auto repair

Bri

★★★★★

6 months ago

I had a fantastic experience at this shop! I came in needing both new tires and a battery replacement, and the team took care of everything quickly and professionally. They walked me through my options without trying to upsell, which I really appreciated. The service was fast, the prices were fair, and they made the whole process completely stress-free. My car runs so much smoother now, and I feel confident driving again. I’ll definitely be coming back for future maintenance and recommending them to friends and family!

Michelle McCarl

★★★★★

2 months ago

josue was SO accommodating with all of my questions of pricing as i know nothing of cars. excellent customer service & he & his coworkers were able to get my car fixed so fast, they are extremely efficient!!! 100% recommend this place & you’re even luckier if you’re able to have josue helping you out!!!

C J

★★★★★

a month ago

They're incredibly kind, honest, and fast, and their prices are great. One of the best shops I've been to. Absolutely would recommend, 10/10.

James Hubbard

★★★★★

5 months ago

I wish I knew more about cars because I do not like taking them to the shop. Typically I feel like I am taking advantage of. However Marcos is always a great experience. The are fast, honest, great work and always cost me less. I am a big fan!

Gabriel Pulido - Gonzalez

★★★★★

5 months ago

Beautiful work. Took in my Lexus ES 330, and they had that baby up and running in NO TIME! They were straight forward, and made sure I knew what was done to the good ol' Lexus. Next up is the Mustang '05, and I know it's in good hands! 😎

Vincent Santana

★★★★★

6 months ago

I have been coming here for a few years now and they always provide great service! I never have any issues with them or their work, they are super professional and affordable! I highly recommend them to everyone and anyone who asks me!

Brooklyn Jones

★★★★★

7 months ago

I worked at a car rental company so I dealt with plenty of body shops. Marco’s is incredibly honest and they were great communicators. My car had some complications and they still were able to get my car fixed in a day. I will be going to them over any other shop in provo, even the main ones, for a couple reasons: 1. Since they are smaller, you will get much faster service. 2. Best pricing I have seen. Thanks to Josue for making sure I was taken care of

Alicia Piceno

★☆☆☆☆

6 months ago

If your first language is not Spanish have someone with you that speaks Spanish. I requested and confirmed through phone and text what I needed done to my vehicle. They only did half the job. I was charged the full cost for the quote they gave me for the whole job I requested. When inquiring about the job work not met. They asked me why I took my car to another shop and told me I had warranty for 6 months. This response was not relevant to the question of why the whole job was not done. They then sent me a photo of my receipt “well if you look at the receipt it says only one side” even though they confirmed the price they gave me for both sides AS I HAD REQUESTED. They won’t take accountability, so be very attentive. I’ll take the loss, lesson learned.

Gabriela Perez

★★★★★

5 months ago

Very friendly staff! I walked in for an oil change without an appointment and they were done in less than 30 minutes! They also give 10% off for students which I was so thankful for!

Tom Vo

★★★★★

5 months ago

I have Been going to Marcos for years, They do work with integrity, with fair upfront prices and fast service, They are a little hidden but a total Gem to find. I highly recommend them for any of your auto service needs.

Liliams Torres

★★★★★

5 months ago

This shop is my always to go, they are super friendly, every time that I go with my car they explain what is the problem, what are the solutions. I recommend this 100% I have more than 3 years going to this shop

Kate McCormick

★★★★★

5 months ago

Josue and his entire team are very friendly. They do great work, and their prices are reasonable.

Ali P

★★★★★

8 months ago

Sure thankful for these gentlemen today! I live in SLC & had to come down to Provo for work. On my way down south my tire sensor light went off - no big, was due for a rotation and alignment anyway. Looked up highly rated spots near my office and they came up first thing. Come to find out after dropping the car off thet I need two tires replaced due to wearing on the outside treads. I really appreciate how the owner's son took me back to the garage and pointed out the flaws in my tire compared to a newer one. He actually explained what he meant versus just yapping at me, which is unfortunately common as a single woman with zero mechanical experience. On top of teaching me something, they also didnt charge me for the rotation since I'll be out of pocket for a new set of tires (thanks all-wheel drive!) If I lived closer these guys would be my regular mechanic. Thanks for your kindness and integrity today, gentlemen. It doesnt go unnoticed. 🫶

Paul Castrejon

★★★★★

a year ago

My car had an issue related to the transmission and I was quoted an absurd amount at other shops to get it fixed but Gerardo and Josue at Marcos Tires & Auto Repair completed the job at a very affordable rate. They were very honest about what the car actually needed to get fixed and the job was done quickly and efficiently. I will definitely be coming back to service my car here!

Joanna Hildreth Salvador

★★★★★

6 months ago

Went it to get my emissions, they were fast, the fee was really affordable, and the service was great!! Now my go-to shop for all car problems

Olivia Jones

★★★★★

5 months ago

They are amazing! everyone was so friendly and they were super quick

Carlos Vazquez

★☆☆☆☆

a year ago

If I could rate this a zero star I would. My car ran out of gas and rolled almost into their parking lot. I was halfway on the street and half way in the parking lot. I couldn’t push my car by myself as it was on a slight hill. So I decided to go into Marcos tire repair and ask them for a hand and see if they can come push me out of the way. When I open the door and ask the man at the front desk for help, he visibly looks upset that I’m asking, sits there and stairs at me clearly not happy that I’m asking him for help he tells me to hold on and see if they can help. I was blown away by his response and attitude. I work at clegg auto and we drop everything for a customer or anything passing by. He obviously does not. I wouldn’t recommend these guys to anyone based off the customer service alone. No good.