MasterTech Auto Center

Juan Villarreal

★★★★★

10 months ago

Excellent service, our Company van threw a belt on Thursday night, since we were from out of town and not able to move it it was left in a secure place. On Friday AM we contacted Master Tech spoke to Olga and she took care of pickup and ensuring that it would be repaired, Armando was excellent in communicating the problem and taking steps to repair it. They repaired it on Friday and since our crew had left they kept it and took care of it. It was paid for and picked up on Monday, with no issues. Thank You Master Tech, Olga and Armando for your excellent customer service.....

Michael Lee

★☆☆☆☆

6 months ago

I am originally from Houston but I moved here after 5 years in Southern California to escape the ridiculous cost of everything. I found Corpus to be a refreshing down to earth area to settle. People were friendly and cost of living mostly matched income levels. However, once I started visiting shops to have my vehicle worked on I found a serious problem. Although this review is based on this specific shop as it was the one I chose it is relevant to all the independent shops I visited in town. (1) Labor rates in corpus are HIGHER than in Southern California. How is this possible? A shop in SoCal cost 5X what it cost here. Labor is cheaper here. Utilities are cheaper here. EVERYTHING is cheaper and by a lot here in Corpus yet the labor rate for the shop is higher? Very disappointed in the way companies just make up labor rates. The average labor rate for mechanic shops in Texas is $121. We were in Galveston and had the same work done just a few months ago and the labor rate at their shop was $105. This shop is charging almost $200 which is dealership prices. Seriously, just take your car to the dealership! (2) Parts pricing. So every shop I have ever done business with charges parts plus a percentage, typically 10-15% to cover calling in the parts and picking them up even though most parts stores deliver them to the shop. It is annoying but that is how shops have been since I was a kid so it is common. This shop doubled the price of parts. That is right a 100% markup on general parts I could have gone and picked up. To summarize I want to say the following. I never want to hurt a small business. Ever. I am also a small business owner and it is not an easy life. That said, I use very standard methods of operation that are inline with my location. Many customers ask us why we are so much cheaper than our competitors and we simply reply we are not cheaper per say they are just over charging. We are charging standard rates. We tell our customers that if we can not afford to compete at the standard rate then we would not exist. We will never take advantage of our community. If this shop has a cost of doing business (shop rent, utilities) that are causing their pricing to be so out of line with local market rates on parts & labor maybe they should consider doing the community a favor and close their doors - that would be far more honorable. They are nice people but I can not overlook this pricing model with a good conscience, it is not even close to market rate. I wish them all the best but this is not a shop I would recommend or would I return to in the future.

Jacqui H.

★★★★★

a year ago

Our truck didn't pass inspection because our horn wasn't working and we didn't even realize it. Armando and Shannon Alvarado, the owners of Master Tech, were so kind when I called to ask about repair and estimate. Shannon was on it and called me back with information immediately after my initial inquiry. Mr. Alvarado had a couple of different options for us and communicated wonderfully with us through the quick repair process and we were so thankful for that. We had to get a new clock spring and his price for repair was very fair. He also got it done very quickly and the repair was expertly done. We highly recommend MasterTech Auto Center! They are family owned and operated and they really went above and beyond to not only get our business, but they followed up by going above and beyond to extend professional service at a great price! We have a new family auto repair place here in Corpus. In a world of all show and no go, MasterTech doesn't blow smoke! They know their business! They are both also very warm, funny and amazing!

Gwen Covington

★★★★★

a year ago

I highly recommend going to Master Tech. We had our power steering go out near this shop. They did their best to get it fixed and back to us quickly. They were even willing to bring our vehicle to us if needed. The owner, Armando, was very professional, friendly and willing to go the extra mile to help us out. Going forward, they'll definitely be our go-to mechanics!

H.P. Ashley

★★★★★

a year ago

I can't be more pleased with this great local business. Armando kept me up to date on what they were doing. I've never "tipped" a mechanic before but this time I did. They got my ole 2007 Dodge 2500 up and running again in a very short time. They even offered to drop the truck off because I wasn't very far from their shop. I highly encourage everyone to use this local business for all your auto needs. Great job, Armando, Shannon, and Team. I look forward to doing business with y'all in the future. Harris A. CCTX Southside.

Richard Salazar

★★★★★

11 months ago

Mandi is great! Definitely goes above and beyond! First time taking my truck to him and definitely won’t be the last! Awesome service! Updating me with texts and calls on my vehicle! Definitely recommend Mastertech!

R Martinez

★★★★★

2 years ago

I recently had a great experience with MasterTech. My Significant others AC went out on her vehicle. MasterTech quickly got her vehicle back on the road. Their level of communication was top notch. Their Mechanics and Support Staff all were very professional and knowledgeable. Very friendly. You’ve got our business from now on.

Curious George

★☆☆☆☆

Edited a year ago

Be careful with this place! Took my car there and they kept it for a long period of time, saying they're still figuring it out, when they called to say it was ready, it turned on fine, they then told me it would be ready in ten min.??like what?? I was there to pick it up. When I came back and drove it off, a major problem, it was shaking in 1st and 2nd gear. When I went into the office, he said I have to drive it, so it'll go away.??? My mistake was I didn't test drive it before I paid. I was being too trusting. Oh, but they were really nice, but that doesn't matter when they're stealing my money and time. Pt 2, the office was open when I went in. Obviously, this name wouldn't be in your file. Most importantly, they charged me over $700 to get my car started and they created new problems for me, so much I had to get rid of the car, thanks for ruining my trust in mechanics. Pt3 The insult you implied that I wouldn't know what mechanic shop I went to, it just shows the service I was given. Does a red 1995 great condition dodge intrepid you had your female mechanic work on ring any bells, I paid cash, if not that would be convenient. And how is your office not open?? Red flag, how do you conduct business with the public??

Aubrey Benton

★★★★★

4 years ago

All general maintenance! My car started overheating about a week and a half ago. Took it to Master Tech Auto (we've been here previously for oil changes and basic upkeep) and their technicians called me the next day with a diagnosis and a solution for my car. The longest part about keeping my car in the shop was waiting for the parts, which only took a couple of days longer due to the recent storm. Otherwise all of the staff I spoke to were very polite and more than willing to assist me in any way! They also regularly contacted me for updates to my car. I spoke mainly with Armando, and he was fantastic! 10/10 would recommend anyone to take their vehicles to this shop for fantastic friendly service. Will definitely be back the next time our cars need something!

Mickey Ortega

★★★★★

5 years ago

Armando the Service Manager and Shannan are top notch. They displayed true professionalism and both kept me informed from the beginning to the end during my major truck repair. I needed a complete engine overhaul and not only was the job done in a timely manner but it was done right! I’m extremely grateful to the both of them and I’ll be customer for life at MasterTech Auto Center. It’s clear that there core values are being honest, trustworthy, informative and most importantly having a great line of communication. Thank you MasterTech!

Alyssia Golightly

★★★★★

4 years ago

We are so pleased with the service here! My husband and I have had bad experiences at other car repair shops, but these guys were so awesome. Our car issue was challenging, but these guys worked hard to find solutions, gave us a lower bill than we thought, and added some free services as well. They were so professional, always calling us "Mr. " and "Mrs.". I was nervous when we went to pick up our car, but found pleasant surprise after pleasant surprise. Thanks, MasterTeach auto! We'll definitely be recommending you!

Will Stiles

★★★★★

a year ago

This shop is very good, I took my truck here after having issues with my engine misfiring. Armando took his time and didn’t throw parts on at random and I do appreciate that. If your are having trouble trusting mechanics I highly recommend this shop to get work done!

Sarah Schiller

★★★★★

4 years ago

MasterTech is the absolute best mechanic I have found in Corpus. The front staff (who are women) are so helpful and friendly. They speak to women in a way that doesn't make you feel dumb for not knowing everything about your car. The pricing is completely fair and they provide itemized quotes before you even agree to service. The service side is equally as friendly and they get the job done on time and with a smile. I have never had such pleasant experiences at a mechanic before. If you aren't going to MasterTech you’re messing up!!!

Christian Villarreal

★★★★★

6 years ago

I went by today for a simple oil change and can definitely say they did beyond just that. The receptionist was very polite and took my information as soon as I walked through the door. She answered my questions about other services and was helpful from the get-go. They topped off my fluids and tire pressure without even asking, which most shops don’t do. I will definitely be coming back in the near future for a transmission flush and would HIGHLY RECOMMEND this shop to anyone looking for a quick, yet thorough service. Thanks again!

Grant Rabe

★★★★★

5 years ago

Extremely professional and experienced team at MasterTech mechanic shop. They service all of my vehicles (gas, diesel) and do a fantastic job. They are very honest with they’re diagnosis and always provide recommendations and options based on best practices and their practical experiences. They do a great job of getting the vehicles in/out whether its a minor service or major repair. I highly recommend you give MasterTech a try. You won’t be sorry you did.

Marianna Bruni

★★★★★

5 years ago

I wish I could have found Master Tech Auto Center long time ago. Wish there was more than 5 stars for a rating. They are friendly, courteous , and go above and beyond to provide excellent service. Shannon in the office is courteous and very helpful. She provided a car rental each time I needed it. Shannon is very friendly and always provides excellent service Mando is very friendly and pleasant to talk to. He always quotes cost for repair and explains all the things that need to be repaired. I highly recommend Mando for all repairs that are needed. I can’t praise them enough for all the excellent service they have provided.

dustin norman

★★★★★

5 years ago

I had a squeaky belt, and called them about it and it turns out it was my serpentine belt and tensioner. They said it would take about 30 minutes and i came out to $100 for all of it! They were not only on time with it but 10 minutes early! Customer service was immaculate and stayed in contact with me about everything, fantastic communication to customers! They also had the best attitude I’ve ever seen at a auto shop! Definitely would go back and recommend friends here