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About Business
Mcc auto services llc is a leading Car Repair specialist serving the Naples, FL, Bonita Springs area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 20 verified reviews, their reputation precedes them. As a locally-owned business in Naples, FL, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Naples, FL.
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Google Reviews
junior heine
★☆☆☆☆ I was just there and I had a horrible experience. I only went so that they could change one tire which was $150 and right before leaving they told me that they had to balance the tires, which I accepted thinking that it would be included in the service. They finished and then they tell me that it was $170 extra for the balance and I didn’t have a say because the job was already done. And besides that, the balancing of the tires wasn’t done correctly. In conclusion, I was scammed and they did a terrible job.
Lorenna Mesa
★☆☆☆☆ One of the worst, most stressful experiences that i’ve ever had was at this auto shop. Came in for a simple tire installment and came out with a car that I could barely drive home. The employee in charge of installing my rim and tire didn’t know how to correctly mount the tire onto the brand new rim that i brought in its box. He was putting the tire in through the front of the rim instead of the back which is the correct way to put on the tire for this specific rim. Afterwards no one could take the tire back off to put it on correctly so my dad had to physically take it off himself while the employees stood around and watched. In the process of putting on the tire the employee banged up and scratched my brand new $250 rim. When we asked for compensation for the damage they caused we received none. Reason being was that ‘it wasn’t their responsibility’ for damaging my rim. In the process of rotating the tires from front to back they damaged two of my lug nuts which at the moment they also denied to fix. Had to drive home going 20mph because the lug nuts that were damaged were causing my steering wheel to shake heavily and the tire was making a loud clacking noise which is obviously not normal. The day after, I brought the car back so they could fix the lug nut problem at the very least. They finally agreed to do so but had me waiting for hours. During this whole process we were spoken to rudely and with attitude. Untrustworthy, unprofessional business that doesn’t care about its clients.
Björn Knüttel
★★★★★ Very nice people, quick tire service, good quality work, fair price. Checked on the other issues on my Jeep Wrangler as well. Will be back.
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