McGregor Automotive

Cliff Dweller

★★☆☆☆

3 years ago

I have used McGregor at least a couple of times before. They did provide quality service at a reasonable price. A year ago, I was told something would take a week, yet they had my vehicle 3 weeks. HOWEVER.... This time was just obsurd! I took my Jeep in for what appeared to be a blown head gasket on June 2, 2022. They would charge $2,800 while a Jeep dealership would charge $4000. After 4 days (June 7), I called to check on it. The person said (paraphrased) "It is being looked at now. We will call you when we have diagnosed it". 7 days later (11 since I dropped it off), I called again. The person said (paraphrased) "It is being looked at now. We will call you when we have diagnosed it". I said "You know, that's what you told me 7 days ago???". I was told they were short handed and had too much work. On July 5th, I was told it had been looked at and was a blown head gasket.On July 8th, I was in line to start work on Monday and should take a day to fix. July 19th, I finally got short with them on the phone (not rude). By the end of the call, I found out they had NEVER EVEN LOOKED AT IT! They suggested I just come and pick it up, to which I whole hardheartedly agreed! And after only a week, the Jeep dealership was able to tell me it needed a new engine. So I just went and bought a car... that I should've been able to buy a month prior, had McGregor not taken my car in when they were too backed up to do anything!

alyson black

★★★★★

4 years ago

WE LOVE Mike and EVERYONE @ McGregor's Automotive!!! They're the best mechanics in town bar none, and they're fair + honest + super nice people. We've been bringing our cars + jeeps + trucks + Motorhomes to Mike for YEARS AND YEARS and we are 100% satisfied every time. Awesome shop!!

Patrice Derflinger

★★★★★

8 years ago

Mike is the most honest & knowledgeable mechanic I've ever had the pleasure of meeting. Twice I had thought the worst about my Jeep and it's been simple fixes and he has always gotten the job done. That is just another reason I will not have anyone else work on it. My friend who was going to pick me up ended up having battery issues. When she described what was happening, Mike made the comment that it may be the alternator, they tested it, it was & it was replaced there. It's always a great experience with Mike, and all of the people who work with him.

Thom Ewing

★★★★★

6 years ago

I normally work on my family's cars as much as I can, but I travel a lot and sometimes I'm not around to get things handled. My wife found Mike and his shop about 10 years ago. Seriously this guy and his crew are the best. They work on anything. Went to the shop last week and they had a mid 60's Corvette, an early 70's 1800 Volvo, and a early 80's Range Rover Defender that they were working on for their various customers. Sent my 1984 Toyota Truck into him as it just died, and I could not figure it out. He has worked on my Honda's, Toyota's, and American cars as well. In regard to costs, I would say I have never felt taken advantage of, and I have never had problems with any of the work that has been been completed. What's best is my wife feels good about dealing with Mike and the members of his staff. I hope I , or my wife never have to go anywhere else.

David Caldwell

★★★★★

7 months ago

Honest and most skilled car mechanics in Dallas. I've been a continuous Dallas resident since 1974.

Kimberly Bell

★★★★★

4 years ago

Jack is the best mechanic I have had so far. He is always honest and fair. He always gives me updates while work is being performed, and he actually takes the time to educate me on my vehicle. Give this man a raise. I highly recommend McGregor Automotive!

Krystal Madrigal

★★★★★

3 years ago

I brought my car in unexpectedly after running a curb and was scared it would be a lot to repair. It’s always nerve wracking to bring a car in being a woman and someone who doesn’t know a lot about cars. They were super nice and I actually ended up getting it repaired as it was a simple fix. I would definitely bring my car back in again if I had an issue. With me leaving back to Chicago soon, it was nice to know they made sure to check my car out before I was going to drive it off their lot! Def go to them if you’re considering repairs. Thanks McGregor Automotive!

Jolene

★★★★★

2 years ago

I was referred here by a friend who also owns an old car and have now had two repairs by them. These guys had my power steering fixed in one day, and I just left there with a brand new ignition cylinder in less than 36 hours. Cost of labor is extremely fair as well, which just sweetens the deal.

Donna Johnson

★★★★☆

2 years ago

I drop my 2011 Chevrolet impala off at the McGregor Automotive on last Friday 1-12-2024 I spoke with Mr. John he said he will call me once my car was checked out but never did I call to get a update on my car and it was ready yesterday on 1-16-2024 I just pick my car up today on 1-17-2024 I was so happy to have my car back today for my personal needs it's hard trying to get a ride anywhere and i didn't bother anyone. The only thing I dislike the mechanic have lost my rim key that I really need.

Aaron Canterbury

★☆☆☆☆

Edited 2 years ago

Horrible experience. I was quoted 230 for a repair. I left my vehicle and was told "we will look at it and give you a call. The repair price jumped to over 600. I declined and only was then told it would be 160 for the diagnostic. I payed it expecting a detailed diagnosis for that high amount. After requesting it at the shop (was not prepared or offered) I received the same thing that auto zone told me already for free?!!! The part I was quoted was on the diagnostic but for some reason it was not fixed for the original quote. I paid 60 less for no repairs and a printout that I already had for free!! Do not go here!! Do NOT trust these dishonest people!! This was a total rip-off!!

Sarah Kuehn

★★★★★

a year ago

John was very knowledgable and friendly! I was very nervous to bring my car in for this issue as I had taken it in to two seprate dealers and they had both said "nothing wrong just a faulty check engine light". John took my 2014 Jeep Cherokee with a check engine light that kept coming on and turning off, diagnosed the problem with the oil sensor and within a day I got my car back. Very fast and reliable service! If my car gives me any trouble again I will be back! Thank you again!

Richard David

★★★★★

a year ago

I just want to extend my sincere appreciation to John and Mike and crew for getting my 1985 Olds 98 ressurected from the dead. Can't say enough for there up front will do and can do professionalism. I Highly recommend 👌 these guys who do what they say and say what they do. Many blessings to this shop and owners.

Shaniera Johnson

★☆☆☆☆

a year ago

Trusted this shop because we’ve been here before, but this time around we did not have a good experience. We paid $2300 for the problem to not be fixed and for my car to come out in worse condition. My car was making a loud ticking noise and they claimed it was issues with the computer and so on. My heater also wasn’t working in my car and they claimed fix that too. My heater works “sometimes” now and now when I need cool air there’s a 3 minute delay before it comes on. The ticking was not as loud on my car but now we’re back to the original sound and after driving for an extended period of time, it sounds like I’m driving a space ship. Do not recommend this place!

Clarence English

★★★★★

11 months ago

John and Mike fixed my car at a reasonable prices 2012FORDFUSIN. The ABS Module was bad and they replaced it and programed it and it is running 🏃‍♂️ 😜 very good 👍 Awesome shop! My brother found this place and I am so glad that he did 🙌 🙏

Nichole Franks

★★★★★

9 months ago

Worked with John. Great service. HONEST. Great prices. Old school feel. It was nice to get my car done and not feel I was walking away with more problems. I will be using this auto shop as our cars need it! We got our radiator fixed! Also, recommended a tow service, Load'Em Up Towing Service, 6 was also great.

Hannah Klatzkow

★★★★★

10 months ago

I had such a wonderful experience here. The gentlemen who helped me were genuinely so kind and helpful, and also provided an incredibly high quality of work. They were able to help me the same day I had an issue, and put in a lot of effort to help seek out the most affordable parts for me. From start to finish, it felt very transparent, honest, and comfortable. They are an awesome group, and I’m lucky to have found them!

James Shivers

★★★★★

3 years ago

Mike, John, Jack and the crew are the best. My 2005 Chevy Crew is in here now again. They have never over sold me, never not fixed it right, never suggested to trade it in. With 325k miles it just needs some new organs to keep it going. The honesty here is so appreciated, I’ll never go anywhere else. 20+ years in the east Dallas area and they’re still going strong!