Meineke Car Care Center

Daniel Carver

★★★★★

5 months ago

With only minutes till closing time, these guys took my vehicle in and fixed a flat tire. I'm very grateful for their quick work and willingness to stay a few minutes extra in order to help my family while we were traveling.

ALAN BULLEY

★★★★★

4 months ago

2002 Savanna had not been tuned for 15 years and was running badly. They performed thorough diagnostics and replaced various worn out components within about 24 hours. It now runs great. The Meineke representative was extremely knowledgeable and professional.

Chris Heselton

★★★★★

5 months ago

Dave and Pat were both very helpful with all of my repairs to get my car to pass inspection. My car is running smoother than when I bought it. While it did take a bit to get my car back the work was quality and my questions were always answered.

Anabella Cacciato

★☆☆☆☆

4 months ago

My dad recently had a very upsetting experience at this location, and as his daughter I feel it’s important to share so others can be aware. My dad went to the Meineke in Hagerstown because the owner, Patrick Wilson, owes him for months of unpaid services. He was simply doing his job trying to collect. Before he even arrived, Patrick called him repeatedly and sent several insulting messages. When my dad got there, Patrick continued insulting him, walked him out, locked the door behind him, and even had him trespassed. After my dad left, Patrick began kicking the furniture inside the waiting room. My dad came home shaken and genuinely upset. I don’t usually leave negative reviews, but after I looked online and saw other public reviews describing similar experiences with this same person, I realized this wasn’t an isolated incident. That’s the only reason I’m posting- so others can be cautious and aware. I hope no one else’s parent or loved one ever has to feel the way my dad did after visiting this location.

Mike Faiola

★★★★★

2 months ago

Delighted with the amount of information captured about the condition of my vehicle that is provided with each visit. Heading off surprises is a key to my peace of mind. The work provided is top notch and the people are the best.

Ebony Renee

★★★★★

5 years ago

This was my first time coming to this Meineke location and the gentlemen here definitely didn't disappoint! I called about 30-45 minutes before arriving because I had to have my car towed there. I'm so lucky because they were able to service my vehicle upon arriving. I had spoke with James aka Jason (inside joke) and he was able to plug my information in the system before arriving. His customer service was AMAZING, as well as Chris & Chris B! I think this is the best Meineke shop I've gone to and I typically only get my vehicle serviced through Meineke no matter where I live. The knowledge, customer service, and willingness to help answer questions and solve problems...I highly recommend going to get your vehicle serviced here. I couldn't be more satisfied! Thanks guys for saving the day!

Timothy Bremmer

★★★★★

5 months ago

The service at meineke was great. From the time I walked in the door, till the time my truck was finished. They also exampled all my options. I will be honest, they are a little pricey but I would go to them again and again. Thanks for a good job Meineke.

Crystal Blackwood

★☆☆☆☆

Edited 5 months ago

I was just trespassed from Meineke for posting the review below and threatened with posting my phone calls / encounters online, saying that “I should be embarrassed” with how I handled myself. This was my original review: This place will find a laundry list of things wrong with your car every time you bring it in, then try to charge you an arm and a leg for their services. I understand having problems or issues arise that aren’t serious / noticeable yet, but having a list of urgent problems every time I come in for an overpriced oil change is suspicious. Dave (manager) is apathetic and seems to have zero regard for customer care or loyalty. I previously gave this place 5 stars from a visit where I only dealt with the assistant manager Pat, who actually cares and talks to customers with respect and understanding.

Vivian Fitzgerald

★★★★★

3 months ago

I’m new in the area and needed an oil change for my car. I was pleased that they check everything as part of the total cost because I know I certainly don’t know how to do it. They were very pleasant and polite, and were able to give me the time and date I wanted for the appointment.

Timothy adLarsen

★★★★★

6 months ago

Had an alignment done here since I worked across the street. I needed one bad due to suspension stuff I replaced. They did not try to upsell me on other work my car needs which i was very happy about . No one wants to take there car to a shop to get one think done and charged for a bunch of other stuff great work and my steering wheel is straight agian yay. And I felt the price was very fair. I would bring my car back agian if its something I didn't feel comfortable with doing my self great service

Chris Crosby

★★★★★

5 months ago

Pat at the Meineke in Hagerstown is hands down the best mechanic I’ve ever worked with. He’s serviced three of my cars now, and each time the experience has been nothing short of phenomenal. Pat is professional, honest, and extremely thorough—he takes the time to explain what needs to be done and gets the job done right the first time. All three cars are running perfectly thanks to his expertise. Finding a trustworthy mechanic can be tough, but Pat at Meineke has earned my complete confidence. Five stars all the way—I wouldn’t take my vehicles anywhere else!

Stephanie Evans

★★★★★

2 months ago

Highly recommend! It’s tough to find a mechanic you can trust. They gave me a full report with photos of everything they checked. The transparency really goes a long way! I was in and out in under an hour. I’d give 10 stars if I could.

Nic Voir

★★★★★

3 months ago

I’ve went to this location for many years, Dave and his crew are always straight up about what’s going on with my vehicle and they tell the truth always. I fully trust them with pricing and repairs and I will never take my car business anywhere else besides this Meineke location and I strongly advise you do the same. I once got quoted for a brake repair at Mr. Tire for $1,200 for a full repair but Dave and his crew told me those people were straight up lying to me about my brakes so I will always trust their opinion because they have only done right by me. Thanks again for saving me that money you guys will always have me as a loyal customer and I will always vouch for you guys. God bless y'all.

Carmen Fox

★★★★★

2 months ago

Very helpful, Pat was able to help me with a ride to work,. They did a great oil change & tire rotation. He expalined each inspection point. They did not sell me anything my car did not need. Great service. Thank you Pat & team. Very pleased

Marlynnes R.

★★★★★

3 months ago

Super pleased with my experience. I called the day before, and they were able to fit me in immediately. They had all the parts needed for the repair and did a thorough, complete check on my car. The service was incredibly fast, and the staff went above and beyond with their professionalism and friendliness. 😊 I couldn’t be happier, highly recommend to anyone!

AJ Greene

★★★★★

a month ago

They did great work on my girlfriend’s car and it runs better than ever. The customer service was great. They offer a lot of flexibility in how they complete the work, trying to make it more affordable at every turn without compromising the quality.

Greg Shaughnessy

★★★★★

2 months ago

I drive a fleet vehicle and happened to be working on a project next-door to the shop. Patrick managed to get me in for a full inspection/oil change without an appointment. I didn’t have to charge vehicle maintenance time to my company and continued on with my job. Everyone was extremely professional and helpful. Upon completion of the service, Patrick reviewed the inspection with detailed photos. Very much, recommend these guys.