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About Business
Residents of Hagerstown, MD, Hagerstown have long trusted Hamilton Nissan Service for their expert Car Repair needs. Whether you need assistance with Car repair and maintenance service, Auto air conditioning service, Auto electrical service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 12 reviews. Throughout Hagerstown, and particularly in Hagerstown, MD, Hamilton Nissan Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Hamilton Nissan Service for any Car Repair inquiries or to schedule a visit to their Hagerstown, MD facility.
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Google Reviews
Yasin Ozturk
★☆☆☆☆ My experience at this service center was a clear example of how a customer should NOT be treated. I brought in my 2020 Nissan Altima for a simple radar calibration. Instead of performing the basic service I requested, the technician called me claiming that a bracket connected to the radar ‘must be replaced,’ and without providing any solid justification, quoted me a total of $1,280. When I stated that I only wanted the calibration, I was told, ‘We don’t do it that way,’ and they refused to perform the service. What makes this worse is that they charged me $320 for supposedly removing my front bumper. When I picked up my car, the bumper screws hadn’t even been touched—clearly, no such work was ever performed. Charging a customer for a job that was never done is unprofessional, misleading, and completely unethical. On top of that, the technician called me 4–5 times afterward with different excuses, trying to convince me to let them proceed with the unnecessary repair. That level of pressure only confirmed that their priority was not customer safety or satisfaction, but selling an inflated job. After declining, I took my car elsewhere and had the radar calibration completed properly for $300 with zero parts replaced. This kind of behavior damages the brand and is absolutely unacceptable for a dealership that claims to be professional. Misleading customers, pushing unnecessary repairs, and charging for work that wasn’t performed destroys trust and reflects extremely poorly on the management as well. I strongly advise anyone considering this place to think twice. No customer should have to experience what I did.
Ron Anderson
★★★★★ Fast, friendly, and knowledgeable. I drive past a lot of local repair shops to have my Nissan serviced at Hamilton. Prices for repairs are competitive --- prices for oil changes are exceptionally good.
david ransom
★★★★★ Service advisor Dave was professional and knowledgeable. The oil change and tire rotation were done in a timely manner. My Titan was washed before being returned to me. Dave went over every detail before and after the maintenance was performed. I will definitely use Hamilton Nissan for my maintenance needs.
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