Meineke Car Care Center

blake noble

★★★★★

Edited 4 months ago

Had land rover issues while working out of town and they made me and my wife feel like their family, they did a professional job and got us on our way to make it home without trying to sell us every minor thing wrong with the car. They did however do a very good run down on the car and provided photos of everything we had wrong in detail. Highly recommend this shop

Sheldon Sims

★☆☆☆☆

a year ago

Meineke told me they could fix my car, but they ended up not fixing 5 computer errors because their $23,000 computer could not tell them the exact steps (in English) to take in order to diagnose and fix my problems. They told me that the computer was giving them instructions in German. It seems to me like a $23,000 computer would be able to translate, or that a repair shop interested in following through with a complete repair would at least try to translate the instructions. Isn't that what Google Translate is for? They also told me that they could not erase errors for the fixed problems with their computer. I told them that I had a computer in the floorboard with the correct codes for my car, but they refused to use it. I ended up resetting my service and tire pressure monitoring system lights myself with my $130 computer. They did good on what they could repair, but the whole experience left me so disappointed that I turned around and sold my car for less than what they had charged me to halfway fix it.

James Gribnaw

★★★★★

2 years ago

Very impressed with employees. Called on a Tuesday about reprogramming and installing a used engine computer I purchased online. Was told to come in Friday morning for service. Arrived Friday morning and introduced myself to counter employee and explained that I called on Tuesday. The 'older' male employee remembered my call and opened his notebook. Flipped a few pages. And there was my name and time I called. Handed over my keys and the used part. After a few hours got a call that my car was ready. Went and paid a fair value cost for service. Old part was in back floorboard of my car. Car runs perfect. Employees were very pleasant and accommodating. Side note: My car had been at a Beaumont dealership off and on for over three months with multiple unnecessary parts replaced at great financial cost and not fixing engine computer issues. Thank you Meineke.

Jennifer Fitzgerald

★★★★★

6 years ago

The employee working who helped me with my oil change was super sweet and helpful. He has some of the best customer service I’ve ever witnessed. I work in retail, so I know great service is hard to come by these days. I’ve been multiple times before and I usually see this other gentleman. He is also very awesome. It’s nice to know that there are multiple people there who genuinely care about their customers. I ended up leaving my car for the oil change and it was finished in a decent amount of time. Also, the price of my oil change was significantly less here than anywhere else in town. This will definitely be the only place I ever take my car from now on! 👌

Jana R.

★★★★★

Edited a year ago

Best folks offering the best service with the most honesty in the business. Been with them since they owned Myers Automotive. Will follow them wherever they go. Honest diagnosis, honest work. Never been disappointed with their service. They've given me car advice many times and kept me safe. I love the level of car care and professional courtesy I receive every visit. I highly recommend them.

Brendan

★★★★★

2 years ago

Took a truck I had in that had multiple problems. Definitely not an easy job for any mechanic. With that being said the crew at Meineke in Nederland did a great job with restoring the truck to its full power and stability. The truck drives wonderfully now and can get back to work. They communicated clearly to me all the details of the truck, parts needed, as well as pricing. They kept me up to date on the day to day until it was finally ready for pickup. Went out the next day on a 500 mile run for a trailer. Truck didn’t skip a beat and ran like new again. Definitely happy that I dealt with this crew.

wynonna wearp

★★★★★

a year ago

This Meineke Car Care Center did a perfect job on my Dodge Durango SRT and I couldn’t be happier. They went above and beyond. I would recommend them to everyone. Mr Meyers and his team are top tier.

Cheryl Lee Reese

★★★★★

a year ago

We trust Mieneke in Nederland to service our vehicles! The oil change service is very reasonable compared to other place in our area and many times there is a coupon to help with the cost. They also check all the fluid levels and filters and report to you anything that needs attention and let you decide if you would like them to take care of it or if you'd rather do it yourself. We bought our tires from them & they do tire rotating at no charge. They also fixed our brakes and they check them out when they rotate our tires. We have a 4 wheel drive SUV & the mechanic has to use a tool to unlock the wheels. Will (the mechanic) called me after I picked up my vehicle and said that he forgot to put that tool back in my car and that it would be in the office for me to pick up when I came back to town. Excellent service and the men at the counter are very nice as well.

Carby Rose

★★★☆☆

a year ago

Good Customer Service, Mechanic work was Ok, but had to bring car back for a Job request not completed correctly. Would like to continue with getting my car serviced there but Safety is an issue and Customers Should Be Reassured The Vehicle was fixed and inspected after Work completion and before car is released for public driving Safely.

Jessie Savoy

★★★☆☆

a year ago

The guys there were very nice. I was having AC problems. Left it there for 2 days to have it diagnosed. They said they had to order the parts. I dropped it off they had it for 4 days. Said it was fixed. I paid my bill. About a hour later I was having the same problem. Brought it back they tried to find out what the problem was. Said they couldn’t fix it to bring it to aGM dealer. The only other problem was the parking lot was full of junk cars and trucks that were there for a long time. Hard to get in and out of.

Gregory Rybicki

★★★★★

Edited a year ago

Front blower replacement for ac, heat and defrost. I can't say enough great things this place and how much I trust John, Peyton and everyone there. They have always been honest, caring, respectful to me and have always been fair and more often helpful with their prices I personally do not take my car anywhere else! I have been going there for the past 10 years and would highly recommend them! Again I can't say enough great things about this place! Thank you everyone at this Meineke!!

Cassandra Thomas

★★★★★

Edited a year ago

We have been customers with meineke for years and very satisfied .The entire staff are friendly,kind,and polite. Mr.John is very knowledgeable and provide us with adequate information and proof of vehicle service.Also,he makes us feel comfortable and very caring.

Chalita Roberts

★★★★★

2 years ago

I give Meineke car center five stars because their service was excellent. John and Peyton are very knowledgeable. They took to the time to explain everything pertaining to my vehicle. I love the thorough inspection and pictures. Their customer service is beyond what you would expect. It exceeded my expectations. They operate under the integrity of Excellency. I would highly recommend them.

Keith Peterson

★★★★★

Edited a year ago

Great experience! Peyton is extremely knowledgeable with custom alignment specs and procedures, my car is riding and handling better than it has in a while! Update* Returned for more repairs. I have not been this impressed with shop customer service and communication in a long time. They speak to me as if they know me. Full of knowledge. Above and beyond research to help solve my problems. 5 stars!

The Butterfly Effect

★☆☆☆☆

Edited 4 years ago

No communication whatsoever. Was told a 2 hr APPOINTMENT Took 8 hours for a diagnostic test. Said all this stuff was broken and it wasn’t. My AC is working perfect now since I went elsewhere. An employee GOT INTO MY VEHICLE WITH MY 14 y/o niece AND 12 y/o daughter to move my car out the way while I was inside. What man without a uniform to identify hisself tells a child to unlock the car and hops in and moves it!!! This is very unprofessional and the lady at the counter with tatted 80’s eyeliner rude and told me I shouldn’t of left a 14 yr old in the car by theirselves. Wow! No one apologized or showed any concern whatsoever. Poorest customer service in town!!!

Xcalibur425

★★★★★

a year ago

Took two vehicles there for an alignment after being referred to them. I can say, they are busy, will allow you to schedule a time for repair and explain everything in detail. They are forth right with you, and from my experience, it appears they do excellent work and do not try to price gouge. I had great customer service and honest feed back. Oh, and a military discount!

Marty Hatton

★★★★★

6 months ago

John and Payton always go above and beyond what I expect. Great service friendly team and fair prices! People you can trust! 💯