About Business
Meineke Car Care Center is a leading Car Repair specialist serving the Cincinnati, OH, Cincinnati area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 679 verified reviews, their reputation precedes them. As a locally-owned business in Cincinnati, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Cincinnati, OH.
Google Reviews
Vicky Shannon
★
☆☆☆☆
7 months ago
Buyer beware! This shop is nothing but a money trap. From the start, the staff were condescending and told me my compressor was bad before even pulling my car into the shop. They tried to tack on an unnecessary $291 AC fluid change no matter what I chose to do, even just to “diagnose it”, until I finally put my foot down and demanded they check it without draining the fluid. They still charged me nearly $90 for a worthless “diagnostic” and then hit me with an outrageous repair quote while pushing three different financing plans. It was obvious their goal wasn’t to help me — it was to upsell and pressure me into spending far more than necessary. Here’s what Meineke quoted me: • $87–$160 for the diagnosis • $291.42 to recharge it • $1,450.66 for the compressor itself Best case scenario, their total was $1,830 — and they still warned it could be even more if anything else was “wrong.” Thankfully, I went to my trusted mechanic instead. They fixed the problem for around $1,300 out the door (almost 30% cheaper) and treated me with honesty and respect. They even acknowledged $1,300 is a lot of money and told me to take my time deciding. That’s the difference between a real shop and a scammy chain like Meineke. Needless to say I got my car repaired the same day at my trusted mechanic and he diagnosed the problem in half the time. Save yourself the headache. Don’t walk — RUN away from this place.
Adrianne Miller
★★★★★
4 months ago
This was the first time I have had my car serviced at Meineke, customer service was great as he "Casey " was servicing my car he apologized a couple of times due to he was answering phone and tending to another customer because it was just he and one other person, told him I was cool, I am very patient. I will be returning even its not the closest one to me.
Essie Nasha
★★★★★
4 months ago
Gave me an inspection and let me know some really knowledgeable advice! Love love love Casey! He an my technician were soo nice, as well as giving me advice about cars
C.C. Taylor
★
☆☆☆☆
5 months ago
I visited this location for a full synthetic oil change. Before my vehicle was taken back, I verified with the man at the front desk that my fluids would be checked. He said that they would be and went to the garage to confirm that the mechanic would handle checking the fluids. Two days later while traveling out of state, my dashboard flickered on with the check engine AND engine coolant lights. I had to stop off at an Auto Zone where they warned me that shops such as this one will take advantage of female clients. Needless to say, I drowned a lot of time into finding and replacing engine coolant and came to find out in process that in fact none of the other fluids had been topped off!!!!!!! For as much as Meineke charges for a full synthetic oil change, the audacity of them to send me on my way without my request being met is something I will not forget. Thumbs down on this Meineke, I will not be back.
Cassie Herbert
★★★★★
5 months ago
The people that worked there were very helpful. There was no point that I felt I was being sold something unnecessary and I learned quite a bit about my car that is important for its longevity. 10/10 would recommend
Dean H
★★★★★
5 months ago
Came in 15 minutes early to my appointment, was met with a friendly face, quick and easy check-in and check-out. The employees at Meineke helped with online coupons I was not aware of and got me out of there within the hour.
Caroline Robb
★★★★★
Edited 7 months ago
These are just great people and they do excellent work, they are trustworthy too Please patronize this business. Casey Doug. Truman Madison all great people 👍🏽 Now for some details. We thought we were going to have to buy a new car or move in with one of our children but Casey found the real issue with my Sonic and repaired it for less. Lots less. Casey performed a detailed investigation and saved the SPARKLE mobile and we are grateful, Thanks for everything. Derek and. Caroline
Kee KMP (Kee)
★★★★
☆
2 months ago
This was a great experience. I just got my car. Casey was kind honest got me right in. I dropped my car off before work and had a family member come get the keys. This was move and my car back on the road
Shawn Dent
★★★★★
3 months ago
Fast service with courtesy. They identified service due based on my vehicle make and model, but I was never under any pressure to spend more money, which is what I experienced during visits to the dealership. Thank you!
Donna Auxter
★
☆☆☆☆
a month ago
Meineke quoted me $578 for a new muffler. When I told them no thanks they were rude a d tested. I ended up elsewhere with a new muffler for $200! I'm thinking they thought a woman over 70 could be scammed. Shame on you all.
Renee Hill
★★★★★
5 months ago
I had a first time over all great experiences with Casey, used a Groupon for my oil change, service was fast to where I didn’t spend all day there. They also offer several specials during certain months which is a plus to us customers, who doesn’t want to save! Great experience!
Bill Beschman
★★★★★
4 months ago
Great price, especially with a Groupon, and fairly quick. Right on time with the scheduled appointment. My only suggestion would be to show the customer the dipstick after an oil change to verify that it's up to the correct level.
V W
★★★★
☆
2 months ago
Went in for an oil change. Was out under an hour. Casey was professional in describing what would be involved with the oil change. Customer service overall was great. Small but clean waiting room. Easy to park my truck in the parking lot.
Lamarlo Hunter
★★★★★
2 months ago
Car was losing acceleration and very loud, took it in for a free inspection and tech found issue within 2 minutes. Just needed a section of the exhaust pipe replaced in which they did for a great price. Would definitely recommend this place.
april rogers
★★★★★
5 months ago
Every time I bring my car in for repairs, I've never had any issues. It's always ready on time.
Beth Wanat
★★★★★
3 weeks ago
I was told from another shop that I’d need a replacement that cost $5000+. I took my car to Meineke Colerain for a second opinion and they were able to successfully get me up and running for under $1000! I will trust them now—every time.
Lauren Elizabeth
★★★★★
a month ago
Super happy with my experience due to the level of customer service this morning. It can be hard to find an honest shop and always a little nerve racking. I love that they included pictures when they explained the issues for me and would feel comfortable coming back for work in the future
Dillon Kelley
★
☆☆☆☆
a month ago
Absolutely avoid this place at all costs! I took my car here after getting my wheels completely refurbished and powder coated for an alignment. They damaged every single wheel on the car and are refusing to fix them. The wheels had been on the car for 3 days! Pictures don’t lie this is not curb rash!
Jen A
★★★★★
a month ago
So thankful for the gentleman at Meineke. I had a light come on and had a rattle from under the car. I was concerned for it's my only transportation. I'm on Social Security and on a very fixed budget. They looked at everything and let me know what was going on. I don't about car things. They walked me through it and put me at ease. After everything the gentleman didn't charge me said it was a little time not an issue. He fixed a shield under the car on the exhaust that the was the rattling sound and the gas cap wasn't on causing a engine light. So blessed to see there's so many good people out there.
Kayla Kaganjo
★★
☆☆☆
2 months ago
I was not impressed this visit. I had very little interaction with the staff, my oil change was 45 minutes later than my schedule time, and they gave me a paper at the end showing me I declined services that needed updated. And 2 of the services they put on my paper, was just done within the last 6 months. Usually the staff is very welcoming and nice.
