Meineke Car Care Center

Shelley Marin

★★★★☆

2 months ago

I had an appointment so they took my car in right away for an oil change. I had looked up for any coupons/discounts on line the night before I took my car in. They advertised a synthetic oil change for 54 bucks and some change. However, when dropping my car off they told me it would be 85 plus tax. I told them about their advertisement online and they responded, well your car takes more synthetic oil than what we advertised for. I told them just do it I will pay the extra. I went back and reread the advertisement and it didn’t mention different prices for different cars. The work was done in a timely manner.

Ed

★★★★★

a month ago

This place is super convenient for me since it’s right next to the gym. Whenever I need an oil change or any other service, I come here. Instead of sitting around waiting, I go work out, and by the time I’m done, my car is usually ready (depending on how busy it is). The staff are friendly and the prices are fair—unlike a lot of other places.

Trina Headrick

★☆☆☆☆

5 months ago

About a year ago this place was great however now they charge a ridiculous amount for an oil change and then had the nerve to tell me my cabin filter needed replacement when I just replaced it myself less than 6 months ago. Other estimates were also ridiculous. I feel like they were mansplaining everything to me. I had a water pump replaced a couple of months ago. $1,400.00 then yesterday they tell me I have several coolant leaks. Even though they did a pressure test back then and said it’s new but showed me spots where it was leaking for a long time. I was loyal to them also had my front brakes done a couple months ago and they said back brakes are good but yesterday wanted me to spend $734.00 to do the back brakes done!! What?? It took me 9 months to put 5,000 miles on the car so I can’t imagine everything breaking so soon. I feel they are trying to take advantage of me because I am an older female. Goodbye Meineke. You will never get my business again.

karen h

★★★★★

4 months ago

My car failed its smog check.. Meineke was a certified company on the DMV list. After reviewing a few other places, we chose Meineke. We spoke with Tony. He was knowledgeable regarding smog codes. After meeting him in person, he is definitely personable and funny. His assistant, Bill, was very nice too. He put me at ease for a frustrating situation. In my opinion, the repair was very expensive. Looking on YouTube, it seemed like a simple repair. But best of all, my car is fixed and will pass the smog check. Thank you, Tony.

Kathleen DiGregorio

★★★★★

Edited 4 months ago

Excellent service - convenient location. No one wants to hear more work is needed which means more money spent but I am confident in the work done. Also, in the two hours I was there, several repeat customers dropped by to leave their vehicles and that says a lot about that locations service.

Taylor James

★★★★★

2 weeks ago

First time coming here and I was very happy with the crew and the communication while they were taking care of my vehicle. I’ll definitely be coming back here from now on.

Frank Consiglio

★☆☆☆☆

2 months ago

I went into get an oil change and walked out with my windshield tint damaged. I get that accidents happen but I didn’t get an apology from the person who worked on my vehicle. He didn’t even offer to come talk to me. When I brought it up they dismissed it and thought I was making it up. I wish I would have received better customer service.

Nicholas Lombardo

★★★★★

3 weeks ago

Been a customer since they opened. Always satisfied with the work and the nice way they treat customers. Anthony and Bill are very knowledgeable and ez to work with.

Andres Aguirre

★☆☆☆☆

4 months ago

I recently took my F150 in to Meineke because it had the check engine light on. I paid almost $1500. They told me my truck was fixed 4 days later the check light went on again. I took it back and they said it was actually something else and that it would cost another $3000 and they didn’t want to reimburse me the $1500 since they had said it was that. I talk to the manager explaining the situation and the manager said the first diagnostic was wrong but that is not my fault if we would have known we wouldn’t have repaired the other thing. I don’t have money or time to be throwing it out.

Sandra Wolf

★★★★★

5 months ago

The experience was wonderful. I am82 yrs young and they explained everything that was going on with my auto so I could understand..they were so polite and respectful. I already told a few of my family and friends and I am sure they will bbe using this business for their next auto ckups and repairs—thank you

Annie Ludwig

★★☆☆☆

5 months ago

Arrived for 8am appointment and was told it would be about 2 hrs. Appointments don't mean a thing. After my car was finished I was told a listing of anything found would be sent to my phone. 3 hours later I called because I had not received it and they said they would send it again. 30 hours later and I have not received it. Was hoping to find a new go to car place that was open on Saturdays. I am left disappointed

Mike M

★☆☆☆☆

Edited a year ago

Have had multiple good experiences here. Except the last time they really did me wrong. About a year and a half ago I brought my equinox in to have the fuel pump replaced which they did for $1200. Awesome. That’s done. A year and a half half later it goes out again and they charge me $1700 to replace it which wasn’t really that great because a fuel pump shouldn’t go out that fast so now I asked did it even get replaced with something that was brand new in the first place? I Have to have my car working so I go ahead and replace it. It Took a couple of days And when I got my car back, everything seemed OK. I go to get gas at Costco, and every ounce of gasoline is just pouring right out all over my feet and pooling up around the car. I have heart problems, unfortunately since Covid and this required myself and the lady at Costco to help push the car because I couldn’t start it since it was covered everything with gas across the parking lot. They did not seal my gas tank hose back up correctly or test it and that’s clearly what happened. I had to wait for hours for a tow truck to come and they did actually get a mechanic to come down to the parking lot where we were stuck and put a new clamp on the hose. That was really cool except now I’m covered in gas.(shoes) I’ve stressed myself out and we missed our plans for the evening which was $500 in nonrefundable tickets. They offered to fill up my gas tank again, because of course I wasted money on pumping gas, which was also very nice. But I’m out $500 for tickets now because of what their repair or lack there of was so I asked if I could have the labor refunded or something done to help me out and they avoided calling me back and denied my claim so even though they didn’t repair the car correctly and I had the potential of catching on fire because I had gasoline on me and I lost out on $500 worth of tickets for that evening. They don’t want to do anything for me. I would really rethink coming here. Even though honestly, it’s one of the better shops I’ve been to this was such a terrible experience and they don’t want to help out beyond a tank of gas and now I’m out quite a bit of money. Now that I had to do repair that should almost be the lifetime of a car twice in a year and a half with them. Shame on you The pictures show everything. The gas puddle was also taken after they already started cleaning up. This was also incredibly embarrassing. Shame on you Meineke Update: Not sure why Meineke responded to this review to call them so they can make it right. I did that and they straight told me they would not be doing anything. The tank of gas was enough. If you guys want to make it right maybe you should reach out instead this time. I called multiple times and was ghosted

curtis galloway

★★★★★

6 months ago

I’d somehow managed to perfectly hit a very large rock in the middle of the road while driving home from work late at night. It ripped my undercarriage splash shield to shreds and sliced clean through my oil pan. I had my car towed to the nearest Meineke garage and they were able to get it patched up and up back on the road next day with no hassle.

David

★★★★★

Edited 3 weeks ago

Quick throughout very pleasant experience. Tech was very clean and careful, service manager looked to be sure my vehicle was in every way good to go. I’ll definitely recommend this location. I should add that on the most recent major repairs I had the same experience. A very satisfied customer.

Carolee Rau

★★★★★

2 weeks ago

Very good, courteous and professional every time we take our vehicle there.

Cheyenne Taylor

★★★★★

3 months ago

Always a great experience here, they took care of me as quickly as possible and made sure I had photos etc to make an informed decision on my repair needs!

Ray Newmiller

★★★★★

8 months ago

I needed my power steering pump replaced. I brought my car to Meineke because they have always done a great job on several other repairs. I appreciate Tony and team. This time I received the same excellent service and workmanship. When I was looking for a new repair shop, I was glad I found this shop. They are honest and knowledgeable. I have always received fair pricing and candid advice. What more can you ask for. I highly recommend this business and will continue to come here for my automotive needs. Thank you, Ray