Meineke Car Care Center

John Wilson

★★★★★

2 months ago

Excellent, honest service. My car was struggling to start and I had Autozone run a diagnostic on it, which said the started needed to be replaced. Meineke had the lowest price, so I brought the car in and told them I wanted a new starter. When they checked it, they told me the starter was fine, and it was simply a bad connection, saving me nearly 700 dollars. The fixed the connection and I brought it back to Autozone and the diagnostic said it was good. They could’ve easily replaced the starter and billed me for it, and I would’ve never known. Instead, they’ve made a customer for life out of me with their honesty and good workmanship. I’ve since been back for other work and after sitting in the lobby waiting for my car, I’m certain that my experience was not unique. These guys are honest, and do good work. Thank you, Charlie and crew!

Ray Walters II

★★★★★

a month ago

Am thankful for how Charlie always takes care of my G6. He always gives me the best deals and works with u to the fullest. He’s honest, friendly, just truly the best all around. Just can’t say enough positive things about him or his crew. Been taking my cars to him for over 10 years, not sure what I would do when retires. Won’t find another honest business in town. Thank u Charlie, Rebecca and Ray

Megan Vance

★★★★★

a month ago

I need to come clean. About a week and a half ago, I cheated on Charlie. I went somewhere else for an oil change. I know. I’m not proud. It was a weak moment driven by convenience and the fact that I had my daughter with me and didn’t want to unload everyone from the car. I told myself it “made sense.” I told myself it was “just this once.” These are the lies people tell when they stray. Let the record show: there are no excuses. Cheating is wrong. Especially when it’s just because you didn’t want to get out of the car. But here’s the thing…the entire time I was sitting there, I felt like I was betraying the one person who has never betrayed me…Charlie. No one checks things like Charlie. No one gives honest advice like Charlie. No one makes you feel confident driving away like Charlie. And here’s where karma stepped in. Because the “other place” made a very simple mistake while performing my oil change which ended up costing me more to clean up than the cost of the oil change itself. Oil poured all over my engine making my entire car smell of sweet sweet regret. And where did ol’ Big Blue end up? In Charlie’s arms. She got cleaned up in no time and back on the open road. Lesson learned. Loyalty matters. Quality matters. And next time, we’re going to Charlie, even if it means wrangling a child and a snack bag in the parking lot. Charlie, if you’re reading this, I have admitted my fault and wish to start a fresh slate. I’m hopeful for our future together! Never again. 🚙💔➡️❤️

Kala J

★★★★★

a month ago

As a single mother, I was distraught because I was clearly being taken advantage of considering the quotes by other mechanics until I was referred to Charlie who EXCEEDED my expectations. He and his team are the most fair, honest, and trustworthy mechanics I’ve ever met in my entire life. He went above and beyond to fix my problem while putting me at ease and even replaced things he didn’t have to replace out of the kindness of his heart. He has definitely gained a life long customer and I’m so grateful for him. If you’re reading the reviews and thinking about giving them a visit just go. You won’t be disappointed, I promise you!!

Andrew McIntosh

★★★★★

a month ago

Brought our older model Honda CR-V for emergency service on Jan 10, 2026. Charlie and his staff were friendly, professional and efficient; even stayed later that day to make sure the job was done and done right. I highly recommend this facility. Charlie was great; easy to work with. Andrew McIntosh, Chicago, IL

Megan Hinkle

★★★★★

2 months ago

Got my brakes and rotors changed here today and I will never go anywhere else for any of my car needs! The gentleman at the front desk may come off blunt, but he was such a kind soul! They didn’t try to price gouge me or perform unnecessary services. I walked out of there feeling like I had gained a new family member! Great prices, great customer service!

michelle tucker

★★★★★

a month ago

I can’t say enough good things about this shop! After taking my car to two other places that couldn’t figure out the issue (and completely overlooked the real problem), this team found it and fixed it the same day. They were professional, honest, and clearly know what they’re doing. It was such a relief to finally have my car running right without being given the runaround. The turnaround time was incredible, and the customer service was top-notch. I won’t be going anywhere else from now on. Highly recommend to anyone who wants the job done right the first time! Thank you Charlie and Team!!!!

James Rowland

★★★★★

2 months ago

Charlie really does make a difference with my experience at Meineke! All the staff are great. I can be at ease and with confidence knowing my car will be taken care correctly in their care. I honestly feel that they do care about quality and the customer!

D Mitchell

★★★★★

a month ago

Charlie and his team do an outstanding job working with their customers. They provide clear, direct communication so you're never blindsided. I highly recommend Charlie as your car care specialist!

Alli Kozo

★★★★★

2 weeks ago

I had a strange noise coming from one of my tires but was unsure what the cause was. I had been assuming the worst (wheel bearing, bad rotor, etc.). After an hour of looking at my car, Meineke called & said my rotor dust shield had gotten bent/warped, likely during the winter storm, & that he adjusted it for me free of charge! I will never go anywhere else in Lexington to get my car problems checked out, they’re extremely quick and kind people!

Nathan Mann

★★★★★

2 months ago

My wife and I have been taking our cars here for several years now. We are so thankful to have a fair, honest, and FUN mechanic to take our vehicles to near where we live. They have done a great job reparing small vehicles as well as our work trucks. Thank you Charlie and Pimlico Meineke team! You all rock.

Christian Walker

★★★★★

4 months ago

I visited regarding an issue with my brakes making a screeching sound. I took in my vehicle and Charlie made sure to take great care of me. The service was very quick for a walk-in (within 2-3 hours), and was very reasonable price-wise. I would recommend them to anybody. Quick, professional, kind, and high-quality.

Laura Phillips

★★★★★

2 months ago

Charlie, the owner of Meineke, is an exceptionally honest and kind person. After a negative experience with another shop, Exhaust Pro, I found Charlie and his team, and they have been incredibly helpful ever since. As a single female, trust is crucial in the automotive industry, where unfortunately, scams are common. Charlie’s integrity and professionalism have earned my complete confidence. I highly recommend Meineke to anyone looking for reliable and trustworthy car service. I can’t speak highly enough of Charlie and the outstanding service he provides.

Bradley R

★★★★★

Edited 3 weeks ago

We had a starter go bad on a 2020 Hyundai Elantra and Charlie got it in the shop same day, fixed it and advised us of a leaking water pump, a big deal as summer is not too far. They fixed it and it's been working perfectly. You can hear the difference when starting now, it sounds smooth and correct. Charlie's team fixed it and for a very good price. Thank you for your great work.

Chance McNamara

★★★★★

7 months ago

This is the best place to go if you need anything done with your car or needing your car inspected for Uber/Lyft! I go here because this is the only place I trust! This place is a first come first serve basis and depending on what you need done or depending on how busy they are, they will get things done same day! This place doesn’t hike up prices like other places, they don’t tell you any additions that you didn’t ask for to add on additional pricing, they respect your vehicle, everyone there is very nice and friendly, they don’t find things to mess with to make problems to get more money out of you, and I highly recommend this place! The guy in the photo is the main one you see when you walk in the door and he is so kind and friendly to everyone and he has great customer service, communications, very kind, and a great personality overall!

b dub

★★★★★

6 months ago

Charlie is hands down the best mechanic I’ve ever had! He’s knowledgeable, honest, and always takes the time to explain what’s going on with my car. The service I received was excellent, and the price was very reasonable compared to other shops. It’s rare to find someone you can fully trust with your vehicle, but Charlie is definitely that person. He’s my go-to from now on—I couldn’t recommend him more highly!

Ann Ferguson

★★★★★

3 months ago

I took my car to Meineke and got very good service, my breaks are all working like a dream at a very reasonable price. The whole time I sat there, I saw nothing but honest, very informative, friendly, and professional service. I had all 4 break pads, 2 calipers and 2 rotors done. You've got my recommendation. Thank you!!!😊