Brian's Bluegrass Automotive

Julie Craig

★★★★★

7 months ago

Best Auto Repair in Lexington. Would highly recommend Brian's Bluegrass Automotive. Luckily, my Highlander died right in front of Brian's on Newtown. We thought it was the alternator but after they tested the car it was the battery. Whew! The monthly budget didn't get turned upside down. Michelle and Brian were fantastic and kept in touch while they had my car. After just 1 day, I have a fully functional car back. If you need anything related to cars/trucks, contact Brian's Bluegrass Automotive. Feeling very blessed today!

Stephen Noel

★★★★★

6 months ago

Very professional and more importantly, knowledgeable on automotive care and repair. A busy mechanic is usually a very good mechanic and while the team here is very busy, they can and do try and squeeze you in. They did with my trusty old Lexus most recently and when it needed its timing belt replaced last January. I highly recommend Brian's Bluegrass Automotive.

N Oldford

★★★★★

7 months ago

I just had another great experience with Brian's Bluegrass Automotive. As always Brian listened to my concerns and knew what the problem was and how to fix it right away. He even accommodate me in his full schedule and, at the end of the day, my car was ready. Thanks Brian for an excellent job.

lauren neal

★★★★★

5 months ago

My mother in law has taken her car to Brian's time and time again. They are a good honest company that we would recommend to anyone. A+ customer service

Dwan Edwards

★★★★★

6 months ago

Brain and his team were professional and exemplary in servicing my vehicle. I recommend Brian when you need routine car maintenance or mechanic advice. You can count on Brian's Bluegrass Automotive for all your mechanical needs.

Kevin Harlan

★★★★★

6 months ago

The team at Brian’s Bluegrass Automotive did a great job on my daughter’s car. Replacing the alternator ahead of schedule and on budget. Great customer service

Samantha Olmsted

★★★★★

9 months ago

Great first experience with Brian! He was able to get my car back and running in such a short amount of time. He and his staff were professional and gave me a great rate for the work. Will definitely be returning for future care maintenance. Thanks Brian!

Deron Sizemore

★★★★★

7 months ago

Chose Brian's based on a google search because of the great reviews. Couldn't be happier with the decision. Was told we needed a new part at another shop which was going to run around $3k. Brian fixed it for $118 after finding that it needed a fluid top off. We'll be using Brian's for auto maintenance going forward!

Jonathan Golding

★★★★★

a year ago

In our book, Brian's Bluegrass Automative is at the highest level! We have used them since they opened, and each experience has been great. Brian, the owner, is a super nice guy and his workmanship is superb. We recommend Brian and his shop to anyone who has car issues.

Warren Walker

★★★★★

2 years ago

Brian's Bluegrass Automotive is reliable and trustworthy. We have been using them for several years for all of our regular maintenance and repair needs. They continually provide the highest level of customer service routinely going above and beyond. Our most recent experience was the most notable. Had a repair needed and Michelle accommodated our schedule while going out of her way to make it affordable. It's rare to find this kind of customer care in a service industry but it is a common occurrence at Brian's Bluegrass Automotive.

Crystal H

★★★★★

a year ago

We were traveling through KY on our way to the Ark Encounter when my husband realized our brakes were having an issue. He called up to see if we could stop and have them looked at. Michelle answered the phone and was so kind and said yes absolutely, come in and we will take a look and Brian will get it taken care of. We got there about 30 minutes later and Brian took it in, looked it over and told my husband the exact issue, got the parts needed(caliber, brake pad, etc). Michelle was so kind while we waited. She offered to order our family pizza, told us about a gelato/ice cream place within close walking distance and kept us happy and comfortable. So sweet! When Brian and his other mechanic(who was also kind and hard working) were done…Brian had him take it for a test drive to make sure everything was working well. When he came back he noticed our rear brake light was out and replaced it too. Brian never tried to sell us on anything extra, didn’t overcharge us, nothing. We are SO appreciative and thankful for him, Michelle and the other mechanic there. You all are a blessing!

Sarah Katzenmaier

★★★★★

a year ago

I mistook a pile of ice for a pile of snow, so tried to drive through it ... ended up ripping off the front bumper of my Jeep. Took it to Brian's since he helped me with a gas tank cover in the past. Body work isn't really his 'thing' but he ordered the part and fixed it up within 2 days for me. While there he also gave me a tune up. Very reasonably priced. Great service. Happy customer. Corner of Main at Newtown Pike, little house on the hill. I'll add photos soon.

Mary Evelyn Curtis

★★★★★

7 months ago

Brian is a great mechanic. He's trustworthy and knowledgeable, eveything you want in your mechanic. I highly recommend him!!!

Brent Cotterman

★★★★★

2 years ago

I was passing through Lexington and my vehicle's transmission slipped and tripped the check engine light. I was close to Brian's Bluegrass and saw their stellar reviews. I was able to get my car to them to make sure there was nothing seriously wrong. The office staff was very kind, polite and accommodating, as was the mechanic who helped me out. The mechanic came out immediately and ran a deep scan of my car's computer and verified it was a module glitch and I was able to get home safely since I live in a nearby town. I was an automotive and diesel mechanic for many years and I would highly recommend this shop. The mechanic was knowledgeable, efficient, and personable. The shop is clean and well organized, and their equipment is modern and appeared well maintained. Visiting their shop was a great experience.

Maddy Chrisman Miller

★★★★★

a year ago

Brian, Michelle, and their team helped me out in a pinch when the dash lights turned on out of the blue on my Prius. They were able to diagnose the problem right away and got it fixed (along with an oil change and some scheduled maintenance) soon after. Super kind, helpful, and honest service all the way through. Highly recommend!!

Chelsea

★★★★★

3 years ago

Brian is a wonderful mechanic who is very friendly and knowledgeable! Turn around time is always very fast and with clear expectations for scope of work. Prices are reasonable and to industry standard with above and beyond quality. It is really great to not feel out of place, talked down, or swindled in a mechanic shop as a woman. I may have once or twice come in with a panic request and was seen immediately and without any kind of shaming. Front desk staff is also so friendly. Myself and my car feel very well taken care of at Brian's and 100000% recommend!

Sarah Katzenmaier

★★★★★

2 years ago

Stopped in to see if they could get me a new fuel door for my Jeep. They were very helpful and ordered the door, got it in 2 days and they gave me recommendations on where to get it painted for a reasonable price. Brian was very helpful and so was Michelle. They helped me through the process, rather than just ordering me a part and selling it to me. I'd recommend them for any of the services they provide.