About Business
Meineke Car Care Center is a leading Car Repair specialist serving the Hawthorne, NJ, Paterson area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 526 verified reviews, their reputation precedes them. As a locally-owned business in Hawthorne, NJ, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Hawthorne, NJ.
Google Reviews
Venise Waite
★
☆☆☆☆
7 months ago
I’m sorry I can’t write a zero review due to the lack of knowledge, trust and patients when dale was there the transparency was so clear, they had the best guy leave, don’t trust me ask the guy that smell like booze around the counter STEVE and the other guy Ali I believe his English needs a whole lot of work, hopefully something becomes good of the place before they run it to the ground like the last guy that took my money. Pathetic!!!
Javier Macias
★★★★★
10 months ago
Excellent customer service. Very friendly. Finally is nice to go to a place were they treat you with respect and attention. First time there, and I would definitely go there to get my car serviced! Pricing was reasonable too!
Omar El-Dakkak
★★★★★
10 months ago
Dale and John were very helpful, honest and transparent about my car and situation. They were able to get my car working with what it needed and didn’t involve anything that wasn’t necessary, my car is driving like the day I first got it. They were very professional and kind and communicated well. They helped get my car back to me for work very quickly- will be going to them for a long time. So happy we found them. Thank you so much guys!!
KC
★★★★★
6 months ago
Amazing experience! 10/10000 it’s a new owner . workers Stevie , harry , Ali & Chez helped me a lot with my vehicle! Not only that I have a hard time finding help with my Audi & this is the only place that has been beneficial for me .
James Randone
★★★★★
5 months ago
Great price great work pulled in on a Saturday for muffler coming off truck took the truck right in gave estimate an did a new system everyone is very professional highly recommend them
Tafazul Hussain
★★★★★
8 months ago
Went to Meineke for a belt replacement due to a mechanical issue and had a great experience. Dale was polite, professional, and kept me informed throughout. The service was quick and smooth. Highly recommend this location for honest, reliable care! Just wanted to add that I actually found your location through ChatGPT, which listed Meineke (184 Goffle Rd, Hawthorne, NJ 07506) location among the top 5 workshops for completing work on time and being really good with customer service—and your team definitely lived up to that! Appreciate the great service.
linda lombrozo
★★★★★
6 months ago
It was my first time there. I really didn’t know what to expect. Steve was friendly and very informative. I will definitely go back and see if they can do my other repairs. Great experience!
Nick Fern
★★★★★
4 months ago
Set appointment online. They took car in immediately, even did some extra work I asked for and finished very expeditiously. Visit was outstanding, will certainly recommend to others. Thanks again
Andrew Basa
★★★★★
5 months ago
The guys at Meineke were rock stars once again. Reinstalled my heat shield that had a bad bolt. And figured out my wiper and rear window issue. The team never misses a beat and always comes through for my 2016 Sequoia with 130k on it. Keep up the great work.
Rubber Duckie Riot
★★★★★
5 months ago
I had been a customer for over 20 years, and then new manager took over. He was horrible and I didn’t go back. I recently saw advertising that they were under new management, and I even saw saw some of the original crew ( that I trusted) had returned! So, the first time I needed a repair after the change, I gave them a new chance to get me back. I’m glad I did! While I still miss Joe, the crew there treated me fairly, anyway d regained my trust and confidence! If this crew stays,they’ll have me back for life!
p elwood
★★★★★
2 months ago
The mechanic, Chess, was efficient and spoke to me on how to keep the cost down in fixing my car. I felt they truly cared. Highly recommend.
john park
★★★★★
5 months ago
Steve, Kash and the rest of the team were friendly and provided a more than fair estimate to reconnect the exhaust pipes together. Best part is that I walked in and they were able to squeeze me in to make the repairs to avoid having to make another trip. Would highly recommend!
Ileana Chacon
★★★★★
4 months ago
i had a great experience getting my oil changed here. The service was fast, professional, and reasonably priced. The staff was courteous and efficient. I highly recommend this place for anyone looking for reliable and honest car service.
T Raw
★★★★★
a month ago
It was a wonderful experience. Meineke will always get my thumbs up every time because they take good care and good quality of my car.
Danielle Inzerillo
★★★★★
2 weeks ago
Thank you to Steve for getting the car serviced quickly and being so accommodating. First time customer and will be going from now on! Much appreciated!!!
GEO MALO
★★★★★
6 months ago
Stopped in for a wheel alinement I must say very impressed they put my car in right away done fast and the price was rite very friendly people I will be back soon thanks so much five stars 🌟 service
Jordan Tanksley
★★★★★
a month ago
My car battery died and I gave them a call right before they closed. Steve answered the phone and said “Can you give me 30 min?” He came in 20! He jumped my car for me and I was able to get home. I tried to offer him money and he said “Don’t worry about it”. I so appreciate the help and generosity. Truly a God send on a cold night. Thank you, Steve. When I need a car repair in NJ, I know who I am calling. Thank YOU!! 🙏🏼
Cindy V
★★★★★
Edited 2 months ago
My car had been making noises over the past few weeks so loudly I thought the muffler was going to fall off. After calling around and getting crazy estimates I called Meineke and spoke to Ali. He went above and beyond to investigate what could be wrong and did a soft diagnosis over the phone. I felt very comfortable with his knowledge so I dropped my car off. He kept in touch with me throughout the day because he knew how important it was to get my car back. He gave me a great estimate and worked with my budget. Turns out I needed a Catalytic Converter exhaust manifold. I also learned mybcar has 2 Catalytic Converters and I had no idea. Ithought all cars only had one! I learned something! Ali and the mechanic made it easy for me and helped me out so fast even though they were short staffed since it was the day after Christmas. Everyone was off or closed. Ali made magic happen with a great price when I needed it most. The only call I will ever make next time when it comes to my car is to Meineke in Hawthorne on Goffle Road. Fast, convenient and excellent beyond 5 star service!
Darrelle Bell
★★★★
☆
3 weeks ago
I want to say I had an excellent experience... I can't... If I only worked with one person, I may have... I was given a price before beginning any work on my car, when it was completed, a the person behind the desk gave me another price. I am sooooo upset I didn't get their names. One was also a mechanic (he worked both at the desk and on cars). He is amazing... The other is bad for business. He tried to inflate the costs on just about everyone. I watched it as I was waiting to get my car done. The one with dual duties bought the price down on everyone. It makes one not trust. Why was one trying to inflate costs ON EVERYONE?? My score would be a 5 based on the one with dual duties... but because I have to add in the other one (I would give him a 2 or 3)... it averaged out to a 4. I ended up paying the agreed upon amount... after the other guy came back and said something to him. Meineke has too great of a reputation for this... if you have been in recently, you know this to be true!
Maria Tsakonas
★
☆☆☆☆
3 weeks ago
At first I was very pleased. I went to get my brake pads changed, they showed me how worn down they were and explained why the rotors also needed to be changed. The quote for just the break pads and oil change was originally 600 dollars and I thought that if the rotors needed to be changed it couldnt possibly be that much more. After they took out the charge for the oil change the final bill was over 1,200. On top of that they convinced me to sign up for the credit card because they would give me 100 dollars off. I figured I'd use the balance on the card to make up the difference in what I had missing to pay off the remaining balance. After I signed up and got approved for 500 dollars on the card for immediate use and chose to have the service done based on this. After the service was done they said they could not accept the credit card that already showed up on my report and decreased my credit score in the 4 hours I was waiting there, because the system was down. I then took almost 45 trying to check out, feeling humiliated and trying to move money around so I can at least have my car for work today, most of the 45 minutes was due to the mechanics having to calculate the payment by hand and scratching their heads. I did not even get the written out bill until I asked for it. I was also told I have a life time warranty on the breaks. There is a statement on the back that says several levels of warranties and that the warranty should be written on my bill, which it was not. So now I have no proof that I have a life time warranty and spent 4 hours of my Saturday dealing with this just for new brakes and an oil change.
