Meineke Car Care Center #2372

Janis Smith

★☆☆☆☆

5 months ago

I brought my car in for a 9:00am appointment for front brakes and an oil change. Never quoted me an estimate they said I would receive a text which I never received. I had to call them and my car would be ready at 2:30pm They charged me over $1000 saying I also needed rotors. I had them check my brakes the time before and they said they were good for at least 1 or 2 more oil changes. I was very unhappy with the price, time that they kept my car and lack of communication. I think they are criminals Gene Smith

JMC

★★★★★

6 months ago

Had my oil change and bought tires here. Pricing was very reasonable and service was fast, courteous and professional. This Meineki Car Care knows how to service your car the right way...the first time! Kudos to them.

Mark Caldwell

★★★★☆

5 months ago

Having trouble w/my l/f brake & took the truck to Meineke to have it checked. The service advisor, Dana was very helpful and explained the process for the inspection. Once completed I received numerous photos of the problem(s) that were found w/an explanation of each. This was accompanied by a couple of routine maintenance issues which were found. A detailed estimate of the repairs were then sent & the work approved. Even though the entire brake system & struts needed updating the work for everything took a few hours. The job was done professionally & promptly…at a fair market price!

Joseph Collazo Jr.

★★★★★

5 months ago

Thank you Dana, Scott, and the Ocala Meineke team for supporting me during a challenging time. I brought my late father’s car in for a thorough diagnostic and overall service. I am beyond satisfied with the service delivered.

John Messina

★★★★★

4 months ago

2021 chevy Colorado oil changed and truck inspected notified about a possible future problem to look into not pressured in try to push the repairs on me immediately. Great customer service. A bunch of great guys there definitely recommend them.

J

★★★★★

a year ago

The guys are very professional and they got me in the same day. They balanced my tricky 13" BF Goodrich tires for my 1965 sunbeam Tiger. They had to dismount and rotate two tires to minimize the weights used to balance. They took time and patience. I appreciate their diligence. Thank you Dan & Ivan Jeff Ocala, Fl

William Sansone

★★★★★

3 months ago

Keith and Scott were great. Job was done on time and looks and sounds great. I recommend them highly and when further work is needed I will return. Promises made and promises kept. Hard to find that quality anywhere any more.

Tim Nunez

★☆☆☆☆

4 months ago

I was charged $753 to replace front brakes and rotors which did not take an hour to do. The parts aren't $200 so I paid 553 for labor which they knew I was desperate and had to finance the work. Meoneke will never get my business again. I had another quote for $953 front and rear plus the flush but they were not open on Saturday.... total rip off do not recommend anyone that needs a fair price to go there

paulette stewart

★★★★☆

a month ago

very happy with the service, had a cracked radiator . Service was done in a timely way. Courteous and friendly, the only reason i didn’t give 5 stars, was, in the past with previous owners, i was always asked if i needed a ride .. i can walk but it is over a mile and it was thoughtful of them to ask.

Don Messinger

★★★★★

3 months ago

Took my 21 Jeep Cherokee in for service, new purchase and thought I needed brakes. Turns out they didn't need replacing! They recommended preventive maintenance on fluid changes in the differential, brake and fuel systems. Half what I was expecting to spend, and can definately notice the difference in performance. Honest crew that does quality work! Will return when needed.

Conner Ruck

★☆☆☆☆

3 months ago

Made an appointment on a Saturday at 8 am. Got the car there at 7:45. I called them at 2 and they told me they had not gotten to it yet. I call again at 4 when they close and told me they needed another guy to diagnose it. Okay fine. I did not get an answer from them when I called 4 times on Monday left voicemails. I called a 5th time they answered and said they had not gotten to it yet. Come Tuesday they called me and told me I needed a cooling system fluid service. And spark plugs. And fuel service. And a battery replacement. I understand but I dropped the car off for a check engine light diagnostic. Not preventative maintenance. I approved the cooling system fluid service. Then they tried to charge me to Bleed Cooling System @ $346.68. And said it was not included in the 161.24 that they charged me to replace the coolant. I go to pick up the car and they were rude about everything telling me they called and told me the diagnostic result. When they tried to prove that they provided this to me. The desk guy realized that he never sent it over to me . No apology nothing. I paid and left as I was very Agitated. I got in the car and drove away. Then the engine cooling light came on. This had never happened before. I check under the hood the coolant level was almost empty. And the wrong color coolant. I am very upset by the service and the results were just as bad. I would never use this place again. This was the worst experience having a car in the shop I have ever head. DO NOT TAKE YOUR CARE HERE. RUDE. NOT PROFESSIONAL. NO RESULTS.

Angelina Zaffino

★★★★★

a month ago

I have trusted Meineke Car Care Center with the services done on my Sonata for the 5yrs. that I've been in Florida. I do go to the dealingship for the warranty coverage on certain services other then that, I feel very comfortable with Meineke servicing my car. Thank you to all the Staff at Meineke

Christine Blair

★★★★☆

4 months ago

⭐️⭐️⭐️⭐️ 4/5 — Grateful for the Help and Good Service at Meineke The fellowship at Meineke was really nice, and the customer service stood out. I truly appreciate that they took the time to listen and even spoke with my better half to help us decide the best option for my car. The repairs were a bit costly, but it seems that’s what’s needed to get my vehicle running better. I haven’t decided yet if I’ll return to have the work done, but overall I was very happy with how they helped me when I needed it most. Grateful for their kindness, patience, and professionalism.

Charles Coneeny

★☆☆☆☆

a month ago

The service is excellent the mechanic was very nice and explained everything in detail. But the hourly cost of the mechanic was outrageous $320.00 for about one hour of work that is ridiculous. If the labor cost had been a fair value this would have been a great experience. But at this rate I could never recommend this to anyone. I only had my front brake pads repaired. total cost 445.00 with a 39.50 coupon. Which the coupon was up to $50.00 off

LtDD

★★★★★

3 weeks ago

Meineke Car Care Center (Ocala) is the best! We have been loyal customers for years because of so many wonderful reasons but notably for their outstanding customer service, honest vehicle evaluations, and excellent vehicle care and repair. We highly recommend!

Jameson Elder

★☆☆☆☆

a month ago

I don’t usually leave reviews, but after this experience, I feel obligated to share. I dropped off a set of brand-new rims first thing in the morning to have them mounted on tires. Several hours later, I received a call saying I needed hub-centric rings. I left work, drove across town to purchase them, and brought them back to the shop. A few hours later, I called to check on the status and was told the truck would be ready shortly. When I arrived, it was nowhere near finished. To make matters worse, the mechanic then approached me holding the hub-centric rings I had just purchased and informed me they had been inside the box with the new rims the entire time. That unnecessary trip cost me both time and money. I left again and returned hours later to finally pick up my truck. When I calmly asked if any sort of discount could be offered for the inconvenience and misinformation, Oscar responded by saying the mechanic “could have just thrown them in the trash and you would have never known.” As a business owner myself, I could not believe what I was hearing. Mistakes happen — but accountability and professionalism matter. Unfortunately, neither were demonstrated here. Proceed with caution when choosing to do business here.

Lisa Springer

★★★★★

a month ago

Very friendly at the desk and gave us great information and were willing to help us figure out how to pick up vehicle after hours. Totally recommend this store location especially after they recently replaced their manager. New ones are great and accommodating. Have taken several vehicles here over several years and have been very satisfied. Once they came several blocks to help us with a dead battery.