Miami Lakes Kia

Dacosta

★★★★★

3 weeks ago

If your a fan of great service then Miami Lakes Kia is the best place to buy a car. I had a great experience during my purchase. My salesman Allan Herna was polite, professional, and very knowledgeable about the products and services. He made me feel important and valued from the moment I pulled up to this dealership. He greeted me the moment I stepped out of my car. He was thorough during the entire process. I came in on Monday and I told him I needed some time to shop around. Well after several visits to other dealerships it was clear on which dealership I was going to do business with based off of the experience I had during my initial contact. He went above and beyond during the sale and I appreciate him for the great service. Buying a car is a LIFE decision and you need someone like Allan to make the process smooth and enjoyable. Also thank you to the manager and finance manager as they also provided detailed and wonderful service. Grateful to have met Allan.

Amyah Latson

★★★★★

2 months ago

I don’t even know where to start but saying this was the best dealership and car buying experience I’ve ever had in my life would be an understatement !!!! Essan was amazing he make sure my new Kia k5 was cleaned for me made sure I had two car keys and also made me feel very comfortable about my purchase , now the real star of the show is Jamal in finance . If anyone knows going into finance is the scariest part of the whole car buying process but Jamal made it so easy . He didn’t throw big words at me or speak fast while trying to up charge me hundreds of dollars . He spoke slow , broke everything down to me , and also worked with me giving me exceptional prices . If u come here ASK FOR JAMAL ! Do not sit with anyone besides essan and Jamal they are literally the dream team I’m so happy to have came here for my new car .

jenny Marin

★★★★★

3 weeks ago

The team that assisted me gave me the best experience I’ve ever had at a dealership. This is truly a great team led by an extraordinary General Manager, and his leadership is clearly reflected in the professionalism, warmth, and excellence of his entire staff. Sales Specialist Ronny Medina provided me with a magnificent experience. He listened to me, answered all my questions patiently, paid attention to every detail, and never made me feel pressured. I left with a fair price and complete confidence in my decision. The experience was relaxed and very personalized . He made the moment special by putting a bow on my new car, taking photos of me, and helping me place my things inside. I’ve never felt better treated at any other dealership. I’m happy with my car and even happier with the experience they created for me. Without a doubt, they’ve earned my loyalty, and I’ll always want to do business with them.

Gianella Romero

★★★★★

2 months ago

I had an amazing experience thanks to Roxana! From the moment she approached us, she was incredibly kind, patient, and professional. She took her time to really understand what I was looking for and showed me multiple options, explaining everything clearly and honestly. I never felt rushed or pressured, which made the whole process so much more comfortable. There were many other salespeople around, but Roxana stood out because of how respectfully and warmly she approached us. She truly made us feel valued as customers. She worked closely with Dimitri as well, and together they were able to get us even better numbers than we expected. I’m beyond excited about my new car, and it’s all thanks to Roxana’s dedication and outstanding customer service. Highly recommend asking for her if you’re looking for someone who genuinely cares and goes above and beyond!

Jayla Smith

★★★★★

3 months ago

This was my first experience purchasing a brand new vehicle. My salesman Daniel Ruiz made the experience smooth and easy. I was able to complete everything online which made my wait time at the dealership minimal. The Lance Sherron’s gave me some great advice about the importance of credit. As a young adult being only 20 years old and being able to own my very first brand new Kia k4 is so rewarding. I would recommend this dealership to all of my family and friends.

Pamela Betancur

★★★★★

2 months ago

I want to take a moment to recognize Daniel for being incredibly helpful. After visiting two other Kia dealerships that weren’t realistic with me, Daniel stood out by being honest, straightforward, and truly attentive. He made sure I was comfortable every step of the way and continued to support me even after the deal was finalized. I’m extremely happy with my new car and grateful for Daniel’s help.

Rafael Fuentes

★★★★★

2 months ago

Had an amazing experience at Miami lakes Kia, thanks to the general manager Victor put a great deal together for us. My wife and I were both able to walk away with two cars and are very happy to be part of the Kia family. Our sales man Yan did a great job of finding the right cars for us and made us feel at home. Definitely recommend their service to everyone.

Shannon Mores

★★★★★

4 months ago

Today I turned in my 2013 Kia Optima after 13 amazing years and leased a brand-new 2025 Telluride. Even though I live less than two miles from the Hollywood Kia dealership where I bought my last Kia, I purposely drove 30 minutes out of my way to Miami Lakes Kia—and I’m SO glad I did. Luis was my salesperson and he was absolutely outstanding. I had already visited three different Kia dealerships and test-drove the Telluride twice, but Luis was the only one who took the time to actually walk through the features with me, show them in action, and explore the car together. It was fun, informative, and he immediately picked up on which features mattered most to me. As a Type A personality who likes to get straight to the facts (and skip the small talk), I appreciated how he let me dive into the details at my own pace. I even rode in the second row during the test drive—which I always do—and he made the entire experience seamless and enjoyable. Because of Luis, I moved forward with the next steps. Then came Carlos (Manager) and Shawn (Finance Master)—and these two are the real game changers. I cannot express enough how grateful I am for the work they did to help make this deal happen. They were transparent, knowledgeable, genuinely supportive, and truly had my best interest in mind. Their authenticity and expertise made all the difference. I highly, highly recommend Miami Lakes Kia. Luis, Carlos, and Shawn are an incredible team, and they turned what could’ve been a stressful process into an exceptional experience. I’m thrilled with my new Telluride and grateful I chose this dealership.

Patrica

★★★★★

2 weeks ago

Dian Fernandez provided excellent service from start to finish. He was professional, patient, and made the entire process smooth and stress-free. He answered all my questions and made sure I felt comfortable with everything before moving forward. I really appreciate his help and would definitely recommend working with him if you’re visiting Miami Lakes Kia.

gabriella malary

★★★★★

4 months ago

Our salesman Oscar was amazing from start to finish. He guided us through the entire experience of purchasing our brand-new 2025 Kia and made everything feel so smooth and stress-free. He was patient, knowledgeable, and truly listened to what we wanted. Oscar went above and beyond to make sure we felt comfortable and confident with our decision. Highly recommend asking for Oscar if you’re looking for excellent customer service and a genuinely helpful experience!

Sana

★★★★★

5 months ago

We had such a great experience. Jose was so kind and answered all our questions. The finance manager Shawn, was also so great and worked to get us a great deal. Definitely would recommend anyone looking for a car to go here to get a great deal!

Jose Montero

★★★★★

4 months ago

My experience was excellent at Miami Lakes Kia thanks to Armando and Yoandrys! They were both super helpful and made the whole process really easy for me. Armando went above and beyond, he helped me with more than what I asked for, gave me great advice and made sure I got the best deal possible on a beautiful car. He was patient, kind, and really cared about helping me make the right decision. And Yoandrys supported me a lot with helpful information both always with the best attitude I've seen in this type of business. I honestly couldn’t have asked for a better experience. I highly recommend visiting Miami Lakes Kia and asking for Armando/Yoandrys if you want a great, clear and honest service!

Cary Dejnak

★★★★★

3 weeks ago

The salesman Oscar, Victor the general manager and Chris the finance director were absolutely the best. I would've never been able to purchase my vehicle if it wasn't for their hard work and determination to make this happen for me. I don't have enough words to thank them for making this happen for me! I would definitely be coming back and recommending everyone to come in and see them. I cannot emphasize that enough.! I would be giving them a 10 star if I could; they were the BEST!!

Braulio Cervantes

★★★★★

a month ago

Alvaro was very knowledgeable, attentive, and detailed throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with my decision. There was no pressure at all, just great customer service from start to finish. Alvaro genuinely cares about finding the right option for people, and it really shows. Highly recommend asking for him if you’re shopping at Kia.

Tiffini Karczewski

★★★★★

4 months ago

I was referred to Kia of Miami Lakes and had an absolutely exceptional experience from start to finish. Victor Heredia, the General Manager, was incredibly responsive and worked with me to secure an amazing deal on my new Telluride. My sales consultant, Dian Fernandez, went above and beyond throughout the entire process. He never made me feel pressured, kept me informed at every step, sent detailed videos of the vehicle, and even personally delivered the car to me all the way in Palm Beach County. The entire experience was seamless, transparent, and genuinely enjoyable. I always knew what came next, and I never felt unsure or rushed. This team made car buying truly stress-free, which is rare. I will absolutely be recommending Kia of Miami Lakes to friends and family, and I will be returning to purchase future vehicles from them. Outstanding service and an incredible team.

Michael Orsa

★★★★★

a month ago

I was visiting Florida and had a warranty issue with my Silverado and had a great experience at their Chevy dealership. Christian the service manager and Francisco got right on it and had me fixed and on the road again within a short period of time. From what I thought would have been at least another trip back. Everyone at the dealership was friendly and courteous. Highly recommend this dealership for your next Chevrolet.

anais0622

★★★★★

Edited 6 months ago

I just wanted to take a moment to give a big shoutout to Nazir from the sales department for his outstanding service. He was knowledgeable, patient, and really went above and beyond to help me find exactly what I needed. His friendly attitude and professionalism made the whole experience smooth and enjoyable. I highly recommend Nazir! But wait! There is more..... I also wanted to take a moment to give a shoutout to Farshad Motiei, also known as Shawn from the finance department. He was incredibly helpful and professional in every interaction. His attention to detail and willingness to go the extra mile really stand out. If you need anything related to finance, Shawn is definitely the person to reach out to! Overall, everyone there was awesome—Nazir, Shawn, Dimitri, and Lance all made the experience really smooth and enjoyable. If you're thinking about checking them out, definitely do it!