Midas

Mercedes Brannigan

★☆☆☆☆

3 weeks ago

This is a late review but very disappointed in Midas! My fiancé brought his car back in December for an oil leak (which he had to wait two weeks to get back) he is a very understanding person which is why he didn’t complain about the long wait. What is upsetting is it has barely had it back two months and it is leaking again and the check engine light is now on! He paid a lot of money to get this fix for it to already be back to square one.He needs the car for work and can’t afford more money which is why he has not been able to afford bringing it back but will have to figure something out soon (This is also not the first time he has had to have something corrected on their part). I used to take my car there back in 2019 and old management was great and very clear with communication. This new management is terrible. Very little communication on updates and short with you when you try to call. We will likely shop around and go elsewhere to fix but needed to stress how disappointed we are. Please go back to being the friendly local Midas you once were.

Ryan Coman

★★★★★

3 weeks ago

William was great and took great care of us. He got our service van back on the road in a really reasonable time. Thank you

Jake Seamons

★☆☆☆☆

a month ago

These guys turned a 5 minute job into an hour to turn a 40 dollar dollar job (which was stated on the phone prior to coming) into an 80 dollar job, looked at, asked about and tried to do several other things i had no interest in and didnt need. Absolute rip off, why say 40 dollars on the phone, you have the make and model, I brought the part, it was discussed in full detail. Nobody on the staff looks or sounds like they made it beyond 8th grade

michael Cottrell

★☆☆☆☆

5 months ago

Very disappointed in the service provided. Took car with an obvious noise, they did a diagnostic on the car and determined it needed a new manifold. I was quoted 3,044.00. I Specifically asked more than once if they were confident their repair was going to correct the issue. I was assured that it would. The bill was paid in the car, returned with the same noise, but worse than when it was taken in. I took the vehicle back to the shop so that they could address the HUGE ISSUE. Dropped it off on Wednesday and today is Sunday. I’ve still not heard a word from them about what’s going on with the car. I received an automated text after picking the car up that said let us know how we’re doing. Contact our district manager by phone or text. Of course, I addressed my concerns to this phone number by text and have not received an answer back from the district manager of Midas muffler on market Street in Boardman

Ashley Beach

★★★★★

2 months ago

Amazing customer service first time working with neal was amazing start to finish he listened to everything I asked and answered all questions and fixed my car in a timely manner I wont go anywhere else now!

Cathy Dunaway

★★★★★

a month ago

Brian did a wonderful job. Everyone there went out of their way to provide excellent service. They are the only place I go

Guerrero de Cristo

★★★★★

6 months ago

⸻ ⭐️⭐️⭐️⭐️⭐️ I had an alignment done here and the service was excellent. The team was professional, quick, and made sure everything was done right. My car drives smooth and straight now, and I can really feel the difference. Honest work, fair price, and great customer service—I definitely recommend them!

Norah Crawford

★★★★★

7 months ago

Great place! My boyfriend and I were traveling out of state when we had car problems. I called and they were able to get us in immediately and gave us an extremely detailed run down on what was wrong-even brought us into the shop to show us. He ran up a price and the didn’t charge us for the diagnostic when we decided to wait to fix it. Extremely good staff, would recommend this place highly!

Katelynn Daniels

★★★★★

5 months ago

Neil and his entire team were sooo awesome tonight. They went out of their way to make sure my family and I did not go home in a car that was unsafe. They asked me to come in knowing it was close to their closing time and put my car up, they even double checked my tires since another auto place let me leave with a broken control arm! Great team you have. Thanks again Neil!

Nicole Barnes

★★★★★

5 months ago

My experience was great. Everyone was very nice. I got a brake inspection. I needed brakes and rotors done. I was told of some other things that I needed. I will definitely be back.

michael nakoneczny

★★★☆☆

a year ago

$80 an hour labor and pretty decent work. Free air at the last garage door. Oil changes, brakes, minor engine work I would trust it. Although if you're having any major issues stay with bigger companies or specialists. You can try to prequalify for credit with my uploaded picture from their location.

Thomas Nye

★★★★★

5 months ago

Can't remember a time when I have had better service. The mechanics there are top notch and I recommend them to anyone in need of a vehicle repair issue.

dana jankowski

★★★★☆

Edited a year ago

Editing my previous review below. Due to now that the store is under new management we went up there and the new manager made it right. the front end of our car was making noises and its all fixed up now and sounds way better. Thanks to Anthony. Just go somewhere else! Had multiple issues with multiple cars! Got an oil change and tire rotation and had a tire fall off my car!! Will post pics! Had another car worked on and got it back with missing parts, missing bolts, and missing an engine cover! Got work on another vehicle, and they said they fixed something, and they didn't took it back a few times and finally took it to the dealership and had to pay an additional 500 to get it fixed properly!

Andolina Schmied

★★★★★

6 months ago

Excellent experi3nce this morning. I was in Youngstown from New York and woke up with a nearly flat tire. Rode over a screw the night before. They got me in and fixed my tire so quick. The efficiency and generosity of the techs here was above and beyond. I'm so glad I chose this shop to get my repair done. 100% recommend.

Sandra Ramos

★★★★★

6 months ago

I wanna thank very much to Midas team and Brian for changing my tire immediately, they have a very friendly and and responsible customer service! Thank you Midas on Market street

Anthony Davis

★★★★★

9 months ago

I would like to say I had my doubts the first couple times I came here. However, later that changed. The professionals up there are prepared, very effective communicators, know their shit and most importantly compassionate. They not only fixed (or did what they could with) my vehicle they saved me stress and altered my views on humanity. So if you out here and need friendly and reliable service please give these guys a try. You’ll leave feeling better than you arrived.

James Frost

★☆☆☆☆

Edited 2 years ago

Pleasant enough people, however work seems shoddy at best. Purchased a muffler that came with a lifetime warranty. After multiple visits the last few months, my muffler has fallen off twice and “repairs” seem to barely last a few weeks. I would recommend going anywhere else.