About Business
Mike Shaw Kia Service brings expert Car Repair solutions to the local community in Corpus Christi, TX, Corpus Christi. From Auto repair shop, Auto air conditioning service, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Corpus Christi, TX appreciate their attention to detail, leading to a consistent 4.0/5 rating from 53 reviewers. By focusing on the specific requirements of the Corpus Christi, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Corpus Christi, TX and beyond.
Google Reviews
Celda Garcia
★
☆☆☆☆
6 months ago
PART 1. Don't understand. Oil change is scheduled for 10:15 am. We get there on time. Why does it take 3 to 4 hours? We've been waiting 3 1/2 hours & they still haven't started on our vehicle. What's the purpose of an appointment? Frustrating & disappointed. PART 2. Its now going on 5 damn hours just for an oil change. We scheduled for 10:00 am which was only to get in line in which they did not tell us that. They did say it will be a 2 hour wait. but they OVER BOOKED!!! its going on 5 HOURS!!! This is ridiculous & poor business. We're still waiting. We've lost a whole day because of their poor incompetent people with no experience - whoever is in charge of booking. They have people booking online & people booking on phone. Not good!!!
Tammy B
★
☆☆☆☆
8 months ago
Parts dept has a guy that sits at the desk typing on the computer who is pissed off if interrupted by a customer. Good luck getting this guy to assist you without attitude or a disgusted demeanor because he had to look away from his pile of papers and computer to replace a key fob battery or look up a part. Service department will not answer phone calls and if you get lucky after calling for the 7th time in a day (not exaggerating) and you get a person and not voicemail…the reply to your question will be curt and vague, then placed on hold again. Avoid this place…it needs a revamp starting with all employees. experience quality service at any other KIA dealership.
Amberlee Ortiz
★
☆☆☆☆
11 months ago
Hate is not the feeling I will say I am experiencing right now. I have never in all my years owning a Kia have seen the service so poor, unjust, and horrible customer service starting with Brandon Silva and everyone under him. Starting with my parents' van ( which is still not fixed), tell them that the problem they were having was not covered under warranty or the lemon law. They had a letter from kia that one of the repairs they needed to fix was under warranty, but apparently, they still said no. Now they are screwing over my sister in law, who by the way lost her husband my brother a month ago, stating that engine failure was caused because they only had three oil changes on the car (which is a lie because my father took the her car to get oil changes) and they determine this by looking in glove box and found three oil service reports they didn't even check the car or anything like that. If you need your car done by the dealership, I suggest San Antonio. They are better because Corpus will screw you and your car.
Kim Bryant
★★★★★
8 months ago
I am new to the Corpus area and was looking for Mike Shaw Toyota. I had a terrible experience at AutoNation and wanted a different service dealer. I pulled into Mike Shaw Kia and mentioned I couldn't get my Samsung phone GPS to work on my new Land Cruiser. E.J. took the time to see if he could help and he was successful! This was after many attempts from other service guys and friends AND watching how to videos. That was excellent service and didn't make this ol lady feel bad about not making it work. Thanks E.J. and Mike Shaw Kia.
Adrian Gonzales
★★★★★
a year ago
By far the best, and VERY CONSISTENT experience when getting my vehicle serviced. I would dread my service appointments with other dealerships but here, the stress is gone. All credit absolutely goes to Brandon as he has been my go-to person since my first service experience. There are employees and then there are assets. Brandon is truly an asset to your company. I look forward to my next service!
Heather Garcia
★
☆☆☆☆
a year ago
I took my vehicle to get an estimate for A/C repair. I was told it was going to cost over $5000 then they offered to buy my car. I took the car to a second mechanic the next day and was told that the Freon was completely drained. I would not recommend the service center to anyone.
daniel ramos
★★★★★
a year ago
I went in for regular maintenance on my Kia .I was provided a courtesy ride home I was notified when the vehicle was ready and was picked up shortly after. They provided me a vehicle health report and advised me of up coming maintenance on my next visit.very professional staff an knowledgeable of the product they sell
peter sanchez
★
☆☆☆☆
10 months ago
terrible place. i dropped my car off about a month ago because the AC stopped working. they returned it to me a week later. the AC still wasn’t working, so i took it back. again. now, it’s been about two weeks and they still haven’t started working on my car. should’ve never bought a kia.
Aletia Stewart
★
☆☆☆☆
a year ago
Dropped offbcar Thurasay they still haven't even looked at my car to get a diagnoses. It's now Monday. Called was told my a very rude customer service person maybe today or tomorrow. Casue they dint diagnose one the weekends 5 days no car is ridiculous ans they do not offer a rental or a loner car. And if your car is under warranty you can't take it anyplace else to have it worked on or it will void your warranty. So now no car and I have no way to work.
Mary Curbello
★★★★★
a year ago
Frances was so helpful in coordinating my oil change. They all did a great job. She even arranged an Uber so I could get to my medical appt! Thanks!
Angie
★★★★★
9 months ago
Frances, rep in your sevice department, was such a pleasure, very professional! She made my visit so easy explained everything and never pushy. Thank you for all your assistance!
Tito ochoa
★★★★★
2 years ago
I want to thank everyone at Mike Shaw Kia service department especially EJ. Sorry for misjudging you and I really appreciate what you did for me. The other. The yes people are highly recommended these people will go out of their way. I wasn't misjudging them but I was wrong and I apologize for that now. I can keep all my medical appointments for lending me a car. Thank you and god bless.
M S
★★★★
☆
2 years ago
Mike Shaw Kia is a great dealership with excellent salesmen, especially John “Sapo” Gutierrez who helped get me a great deal on a used vehicle! Service center is wonderful except for the scheduling which takes a million years when you need it scheduled sooner.
Rosie Boylen
★
☆☆☆☆
a year ago
I have been calling since Monday left a message and also left a voice mail and no one has called me back. No one in service answers, what is going on?? I also went on their website to schedule service and the wait to get in is longer than 60 days and the message says to call which I have and no one answers in service. I had originally given them a 5 star but with this, it has definitely changed!!!
Omeida Vargas
★★★★★
2 years ago
A very friendly, welcoming service center and it's employees I mean team members for they all work together. As you walk in they're ready to assist you as soon as they possibly can. They have complimentary drinks and snacks to make your waiting comfortable. I highly recommend Mike shaw Kia.
Maria Morales
★
☆☆☆☆
2 years ago
6 weeks after replacing 02 Sensors & catalytic converter, engine light come back on, made appt. for 4/10/23 & when took it in they said they would let me know something in a week. I call one week later just to be told 3 cars ahead of mine. Still nothing, guess they repair one car per week. I need my car to get inspection due & also get to MD Anderson by 5/15/23 . So disappointed.
Annette Gonzalez
★★★★★
3 years ago
Brandon in services has always taken care of me and my family when I need to get my kia looked at. He's also very knowledgeable about what he's doing and does what he can to help you out. Never had a complaint. If Brandon isn't there to help you the other guys will do the same as he does to help you.
Christine M
★★★★★
3 years ago
E.j. Silva always has my best interests at heart! He and Brandon rock! I absolutely love them for my Kia! They're on top of the ball all the time! So very respectful! If I could give 500 stars, I would!
Gypsy Gurl
★★★
☆☆
a year ago
Service not what it used be. The guy at the parts counter seems like he wants to be somewhere else. Also, I left a message for the service manager a week ago for information about a service I was considering that is quite expensive, but never received a call back. I miss Crystal.
redneck Jedi
★
☆☆☆☆
3 years ago
Took my kia in for a recall but there is something wrong with it in its on the list on the recall but they said they can check again if it's not on the recall I would have to pay for it. The first recall I did was they relearn the computer and now all my guauges quit like the car is off maybe once a month.
