Monro Auto Service and Tire Centers

dawn patterson

★★☆☆☆

3 months ago

Had a mechanic repair our tire that was losing air! That kept it for a couple of hours and then took our suv home to have the tire still losing air! They didn’t fix it!!

Diane Christin

★★★★★

8 months ago

I would give this Monroe location 10 stars if I could… We all know what it feels like to have high anxiety when something goes wrong with our car. I want to thank the mechanics that brought my car in same day and it was a very timely turnaround and us their price friendly! Great customer service! Butterflies 🦋 for Kids - non profit

Amanda Castle

★★★★★

3 weeks ago

We love the customer service and dedication of the workers there.

Patricia Heard

★★★★★

Edited 3 months ago

Inspection of car and extra work that would take 3 hours. They drove me home so I wouldn’t have to sit there throughout that time, and when work was done, they came and took me back up to Monroe. They were absolutely fantastic and beyond the call of duty. Much appreciated.

Dianne Lewis

★★★★★

a month ago

The guys were great replacing my brake booster on my 2014 Prius 3.

Allan Osten

★★★★★

5 months ago

I needed new tires that day. The only folks around willing to even try to get me in. They were able to get me in with in the hour and back on the road again. Great service.

Scott Goetz

★☆☆☆☆

4 months ago

$260 to have four tires put on and balanced! If you ask me that is Highway Robbery. I have standards black rims on a 2012 toyota corolla. I will make sure I let everyone I know steer clear!

Greg Strickland

★★★★★

2 months ago

I had the pleasure of working with Ed. Honest and fair and knowledgeable . No Nickel and dimming, no bs… Everything I personally look for in a service shop. A+

Vlad Van Roo

★☆☆☆☆

a year ago

Updating with a new review: Came in for an issue with my car turning on and off while driving Mechanic at Monroe says oil change will fix it and that there’s too much oil in my engine cool I give them the go ahead to do an oil change and to flush the oil lines out. That apparently was not the issue bc the car was still turning off while driving they then told me it was the timing chain (it wasn’t) and that another one of their shops would perform the fix for the timing chain(which again wasn’t the issue) they then still charged me for an oil change. Fast forward to August 19th I have it towed to another shop and then looked at and fixed today August 20th they said it needs an oil change AGAIN because the oil is still black/brown after Monroe said that they changed my oil and flushed the whole system out not only that but my drain plug was loose and leaking oil everywhere as was my oil filter again leaking oil all over after monroe “changed my oil” the issue is now fixed thanks to a more professional knowledgeable shop that’s locally owned, and to reiterate it again was not a timing chain it was a solenoid that needed replacing. Save yourself time and frustration and money people go to a local shop they won’t rip you off or sabotage your vehicle to extort more money out of you. Pictures attached of drain plug and oil filter with oil everywhere around them before the shop fixed it today that the owner/mechanic sent me himself.

Gordon Evans

★★★★★

a month ago

It was just a simple headlight bulb, but they were able to get me in and out quickly between other jobs. I appreciate them very much.

Philip Lohr

★★★★★

Edited 5 months ago

It’s hard to find good, dependable, HONEST!!! auto mechanics these days. I’ve used Monroe at W.26th & Powell Ave. for many years. The leadership is professional and honest and sincerely cars about their customers concerns, the quality of the work performed & ultimate satisfaction. I highly recommend this location & team.

Len Kabasinski

★★★★★

2 months ago

My family is new to the west side of town and looking for a shop for our cars. These guys were honest and upfront w my cars inspection and didn't nickel and dime me. I WILL keep bringing our cars there.

Tim Nageli

★☆☆☆☆

a month ago

Stay away from this shop. I think they have newer management. I put new tires and a new muffler on my daughter's car. One month later for inspection, they decide there is all kinds of issues. All things they would have seen before doing the work a month earlier. So much, the suv isn't worth fixing. I'm done taking our 4 vehicles here.

Trissa Hoover

★★★★☆

4 months ago

Didn't take long at all. I do have a couple gripes though. The technician gave me an estimate between $70-80. It was $90. I have a 2022 SUV with very low mileage. 5 qt of oil is nowhere close to $90, unless they're out there using premium synthetic. And nor did they ask if I had a preference. But, I suppose I could have asked. If they did use cheaper oil, then maybe I should consider changing professions. Cause they are making a killer wage. I did appreciate the free tire rotation, but the technician told me nothing about the condition of my tires, and I was too shocked by the $90 to ask. Otherwise, the service was good.

Darrylanne A

★★★★★

2 months ago

Every time I go to Monroe Muffler, Ed is accommodating and helpful. I went in for an oil change and to have my car looked over for a trip. He always makes time to get my repairs done, and the pricing is fair, especially when you have a coupon.

Pam Leins

★★★★★

Edited 2 weeks ago

Update..... 3/26 stopped at monroe as i had a thumping noise in the front . John ck'd it out. Needed sway bar, everything taken care of within 2 hours including changing from snow to all season tires. Great team of professional mechanics........2025 /Stopped to price tires, John was extremely helpful. While tires were being installed they noticed my car was up for inspection so they did a ck on what I would need. John is very professional, not a hard sell type of person, I was so impressed with the shop, the staff, and the price. I will definitely be back. Shout out to Sally Roger's who recommended monroe. 11/17 Monroe switched my tires to winter treads and did an oil change on my car. I am very pleased with the staff. Everything was done promptly and again i am very pleased with Monro. I would recommend monro to my friend's and family. Thank you for a job well done

Jackie Carnes

★★★★★

a month ago

This was the 2nd time I chose to use Monroe’s service. I explained the issue, and that I needed a ride back to work, and they were fast and curteous and kind to me the minute I walked in their door. The mechanic fixed the problem and had my car back to me within a few hours, good as new, for a low cost. I was extremely grateful and pleased! Will recommend to everyone! Jackie Carnes