Monro Auto Service and Tire Centers

Emmanuel Milton-Gorvie Jr

★★★★★

7 months ago

Tito and Ray were excellent, I couldn’t be more impressed with the service I received here. From the moment I walked in, the staff was friendly, knowledgeable, and upfront about what my vehicle needed. They took the time to explain the repairs in detail, provided a fair and transparent estimate, and kept me updated throughout the process. The work was done quickly without cutting corners, and the quality is top-notch—my car runs smoother than it has in years. They even went the extra mile by checking other components and making small adjustments at no extra charge. Honest, skilled, and dependable mechanics like this are hard to find. I’ll definitely be coming back for all my automotive needs and recommending them to friends and family.

Heather Johnson-Smith

★★★★★

2 months ago

Friendly, courteous, and down to earth staff. Questions were responded to clearly. Total service time was no more than 30 minutes. Overall, a positive experience.

Jade P

★★★★★

5 months ago

It was our first time using this shop to get our brake lights replaced. The gentlemen were very nice and personable and even made jokes as if we were family. Thanks again for the great service and if we need any other repairs we'll definitely come back to this shop.

Viola Pressley

★★★★★

2 months ago

Pleasant, professional and courteous employees. I was glad to get my work done. Did a good job. Thank you. Truly appreciate your help. Happy Holidays. God bless. Viola Pressley

Lovely_ _bree

★☆☆☆☆

4 months ago

Manager had my car for 2 days for an oil change and to replace the break line. When I went to pick it up not only did he have a bit of an attitude the oil filter wasn’t even changed and he tried to overprice me on breaks and rotors charging 1200 and I called another place that charges half that price. I will never be going here again ever.

Hairica Badu

★★★★★

5 months ago

I would recommend people to go here because they are honest. This other Place tried to stiff me at a $2000 for a problem that wasn't even there, but these guys were honest with me. I cannot express enough gratitude. I even tried to offer them lunch for being so kind and they didn't want it. God's got a blessing WITH YOUR NAME ON IT

Shamia Washington

★★★★★

3 weeks ago

My car drives beautiful now. My axels were bad and when I drove my car would shake so bad. Now my car is gliding the best money I ever spent.

Delilah

★★★★★

a year ago

The service I received yesterday, 2/18/25, was top tier!!! William, the store manager, went above and beyond with helping me understand what was going on with my car as well as getting the best deal possible with all of the work I needed. I am so thankful for the time and patience he took in assisting me. A lot of times places tend to take advantage of females but not here!!! Going forward this will be my go to place for car maintenance. Once again, thank you William for the excellent customer service and also the young man that did the work on my car!

Wilson C

★★★★★

6 months ago

All I can is that Raymond is just an amazing honest person and mechanic who has helped me out so much. He is my go to mechanic. I definitely recommend you go to him.

Teika Chapman

★★★★☆

10 months ago

I came for an oil change vs. going to my Kia dealership today. I appreciate the mechanic Ivan who serviced and inspected my car and William who kept me up to date on what my car needed (or didn’t need). He was very honest and kind. What I didn’t like is how Bill (the district manager who so happened to be in today) spoke to the other employees. Bill , it wouldn’t hurt to be more kind when speaking. God bless you all.

Paul Lunger

★★★★★

7 months ago

This place bailed me out of a situation I had with a blown out tire on a rental car while I was on vacation 10 hours from home & an hour from my hotel. The service was quick & efficient. I will forever be grateful to you folks for making a really bad day into something a lot better.

donna walker

★★★★★

5 months ago

These guys are good. They know what they are doing. Every time I have gone there I have been treated well.

Darlene McCleese

★★★★★

9 months ago

Quick, friendly, and honest! I came in needing my back tires replaced as well as my back brakes . The service was fast and professional. William explained everything clearly and Ivan helped me with any questions regarding my vehicle . I’ll definitely be coming back if I need anything tire-related services. William and Ivan thanks for helping make a the process smooth .

Bryant Ramirez

★★★★★

11 months ago

I brought my vehicle into Monro Auto Center for a four wheel aligjnment and was very impressed with the overall experience. From the moment I walked in, the staff was friendly and professional. I particularly want to highlight the excellent service I received from an employee named Ivan. He patiently answered all my questions, explained everything clearly, and made sure I felt comfortable with the recommended services. Ivan's helpfulness and positive attitude truly made a difference. I will definitely be returning to this Monro location in the future!

Gwen Thomas

★★★★★

a year ago

I've been getting my car serviced here for years. Today, I took it in because of a diagnostic report I received from the dealer suggesting I needed front brakes immediately.The staff checked and the brakes were fine. They actually said, "replacing your brakes would be taking your money". I am so encouraged that there is still honest people in the world. If you want great service and honesty, Monro is your place!

Steven G

★☆☆☆☆

a year ago

Awful customer service. I went to get my rear indicator light replaced after work (around 6pm) and I was told there was no availability to get it done at that moment and I should come back same time next day. So next day I came back same time. The same guy was there, went outside to see my vehicle and said it was the brake light that needed replacing and he had to order the part. It took him less than 2mins to diagnose. I asked if this was something that could have been done the day prior because now I would have to return a 3rd time. All he said was, he was too busy. This was a huge waste of my time. I went somewhere else same evening and they replaced my brake light in 10 minutes.

JoAnn Chambers

★★★★★

a year ago

I had an appointment because my engine light was on. I was referred through my car warranty. The technician, Ivan, checked out my car and explained the cause. He said that he didn’t have the equipment to fix my car. He also stated that the repair was a recall that was recently posted and that I should take the car to the dealer and have them correct it. I was truly grateful for the honesty and information.