About Business
Residents of Norfolk, VA, Norfolk have long trusted Mr. Tire Auto Service Centers for their expert Car Repair needs. Whether you need assistance with Tire shop, Auto repair shop, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 640 reviews. Throughout Norfolk, and particularly in Norfolk, VA, Mr. Tire Auto Service Centers is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Mr. Tire Auto Service Centers for any Car Repair inquiries or to schedule a visit to their Norfolk, VA facility.
Google Reviews
D Hairston
★★★★★
6 years ago
Outstanding customer service. They were very professional, knowledgeable and very polite. Will most definitely take my business there again. In particular shop manager Johnny was very helpful and genuinely friendly.
Tershane Place
★★★★
☆
10 months ago
If you’re looking for honest, knowledgeable, and top-tier customer service, look no further than Mr. Tire on North Military Highway near Lil Creek Road. The new manager, Adam, is doing an absolutely outstanding job running this location. His customer service is truly next-level — respectful, clear, and always focused on doing right by the customer. Adam really knows his stuff when it comes to vehicles. He takes the time to explain what’s going on, offers practical solutions, and never tries to upsell you on things you don’t need. It’s clear that he values integrity and customer trust. Compared to other locations, this one stands out by far. Adam has put together a great team of mechanics who work efficiently and get the job done right the first time. I’ve been to several auto shops, but this crew really impressed me. Highly recommend bringing your vehicle here. You won’t be disappointed!
Sarena Grantham
★★★★★
a year ago
Pay attention because the bad reviews are really old. First and foremost I wanna say that when you’re having a hard day, you definitely want someone to have awesome customer service. You don’t wanna have to deal with someone who seems like they hate their job when you’re already having a bad day. I don’t think I’ve met anyone that goes into a tire shop on a great day I had a hole in my tire and it was completely flat and I already had trouble finding someone to help me put my spare on and was happy when I called and spoke with Jeff here at Mr. tire and he said he could probably get the work done and under an hour. So once I got my spare put on, I drove down there. It was only about 10 minutes from me. Jeff was there right at the front he was very welcoming very kind very personable. He said he recently took over the shop there and it’s been on the come up. And I don’t doubt that he’s gonna make it a five star shop one day. If you check Google, the Google reviews are fantastic.! The work was done quick and they didn’t make me buy anything that I didn’t need. It was a breeze, and I will be sending everyone there, especially as a woman you need to be comfortable going into a tire shop that you could trust.
tbadd Maryland
★★★★★
a year ago
Went in for an oil change. They were very nice and the manager was so helpful on all my questions. They did a tie check and found that I needed 2 tires. Even though I could not purchase the 2 new tires from them, they're was no pressure to make the purchase. My oil change was fast and the customer service was outstanding. I will go back for other service.
Joan Gammon
★★★★★
a year ago
The manager there treated me (and every customer that came in while I was there) like we were valued friends. He was trustworthy and came across as honest about my repairs. I will definitely return because of him.
Martin Young
★★★★★
a year ago
Nothing but positives to say about this place. Professional, friendly, and polite.Jeff worked with me to ensure my vehicle was taken care of. He provided me with great info on pricing and parts and labor, him and James did a phenomenal job ensuring the work was completed and in a timely manner. They went above and beyond to provide excellent customer service and satisfaction. I will 100% be a return customer at this location.
Ranata Craddock
★★★★★
a year ago
Came in because I heard a clicking sound and they inspected my tires. Educated me on tire tread and I ended up needing two new tires. I previously had a tire put on, so I was comfortable with their diagnosis. I never feel like they are trying to make a sell or lying to me about my car. They are good people and I would recommend.
Rosa Lawson
★★★★★
a year ago
November first was my first time here and Danielle and Jeff were so amazing just wanted me to come back again. I went back last Saturday to get an oil change, Jeff is always amazing he doesn't try to take advantage of you and help explain thing. He cares about you and the quality and matinance of your car. I will forever be a customer of this location.
Ayala Parker
★★★★★
a year ago
Mr. Jeff went above and beyond his work he told me what I needed to have done on my car, which was the front and back brakes and my battery when the Mercedes Mercedes-Benz place was telling me I needed all this other work and they didn’t tell me anything about my back brakes. They also do oil changes from Mercedes-Benz, which was great because not only was I excited that they did do it, but the price was so much lower than the Mercedes-Benz place of course Keep up the good work you guys
Ranata “Nah Nah” Craddock
★★★★★
a year ago
Had issues with my tire and every place I went told me there was no issue. It continued to go flat daily and there wasn't anything in it, but still nobody knew what the issue was. Called here and got in for an appointment and was shown the dry rotting issue my tire was had on the inside. Tire was replaced and I was on my way in less than an hour. Very appreciative for the front desk gentleman who recognized the issue and saved me lots of money because my next visit was my dealership. I would definitely return.
Jace Brinson
★★★★★
a year ago
Came in for a tire rotation and oil change. Staff was extremely kind and knowledgeable. Informed me of some other items that could use maintenance but were not at all pushy to get it done right then. Very affordable with great customer service!
Ian Deguzman
★★★★★
a year ago
Great place to get your car services. I came to get one bad tire replaced but after the sales manager checked all tires I decided to replace all four tires. The sales manager was outstanding and very straight to the point and technician was also very through and fast. Great experience for me.
Jennifer Oyler
★★★★★
a year ago
Great experience here for an oil change! The technician was very thorough and explained everything he checked on my vehicle and gave me maintenance suggestions to keep my car running well. Efficient oil change and prepped me for my state inspection coming up. Worth the cost for peace of mind and quality maintenance!
Devon Collins
★★★★
☆
6 years ago
Good enough place to get tired checked, oil changed and minor car maintenance done. Crew is friendly and works hard to help each and every customer that comes in for service.
Preston Scott
★★★★★
a year ago
Ask for Jeff! He’s a rare honest soul that will help you for the best price with great quality work. I would recommend everybody to stop by for anything you need. You will be satisfied. I will happily return also next time I need anything as well.
Devon Jackson
★★★★★
4 years ago
LITERALLY THE BEST AUTO SHOP IVE BEEN TO HANDS DOWN. LIGHTING FAST AND QUALITY SERVICE. COMING HERE EVERY TIME TO GET MY CAR SERVICED. THANK YOU MR.TIRE
Chris Haslett
★★★★★
a year ago
These folks are solid no nonsense Professionals! They'll give you an honest answer and timely help. They really give a damn about their customers well being and have a solid sense of work ethics!!! 10/10 definitely recommend!
Joseph Sgambelluri
★★★★★
2 years ago
I can not express enough gratitude to Avon, the manager, for being patient and persistent with a ground wire issue with my 2002 Monte Carlo. It took longer than expected, being that he did not have the data on the system since it was an older car, but he did everything he could to get it done, and it was done well. He had taken the time with and without help to trace wires from the fuse box to the necessary components to determine what was faulty. Wonderful job, hard working manager. I recommend and will return. And if you know anyone who has over 1-year experience as an active hands-on mechanic, send them to this shop. I'd work under him if I was one.
Aj Nuval
★
☆☆☆☆
a year ago
Scheduled an appointment just to find out part was unavailable and said they didn’t have time to order from autozone immediately when I was greeted at door. Inquired for prices and cost to replace a break part, ( FYI labor per hour is $170 per hour here, parts not included). Asked if I can schedule the next day but had another excuse saying it would be a drop off ( I was assuming it would be overnight) but he said it would get done but he would be the only one working the next day. Customer service was not welcoming or reassuring, felt like he did not want to service my vehicle from the start. Will find another location.
Kat
★★★★★
a year ago
Staff was very welcoming, helpful, and knowledgeable. I had them inspect two used cars I was considering purchasing. Thanks to their help and expertise, I Ieft confident that I was purchasing the car better suited to my needs. I would definitely visit this location again.
