Reviews
paresh kumar
Not good place to go for mechanical work
★☆☆☆☆ a day ago
Sandra Bullock
this place is so unprofessional, I was traveling from charlotte NC and my tire pressure started going down on my car, I went to the near by tire place which pulled up this place, my tire pressure was on 2 percent. They told me it was nothing they could do for me because they close at 6pm which it was 3:45 and I asked if they could at least put air in my tire to get me to the next location and they couldn’t even do that! I felt so helpless. This place definitely left a bad taste in my mouth. They directed me to the tire place next door which they helped me out a lot! The guy was nice about it but it wouldn’t been better if I could’ve got at least some air in my tire.
★☆☆☆☆ 2 days ago
Louis Fortunato
The Team at Mr Tire knows how to make things right. Quick service and excellent customer service. Happy to investigate any concerns and work towards the right solution. Thank you
★★★★★ 3 weeks ago
Pawan Gupta
Promot work, great price and very friendly folks to talk.
★★★★★ 3 weeks ago
Shantia Lee
★★☆☆☆ 4 weeks ago
Lisa gordon
★★★★★ a month ago
Sheryl B
Terrible experience.
★☆☆☆☆ a month ago
Sasha So
353$ to change a battery, can’t believe it!! Stay away from this place
★☆☆☆☆ a month ago
Michael Fadelici
They have fixed a number of problems for me in a timely fashion. I now buy my tires there too. The prices are reasonable and the service is friendly and fast.
★★★★★ a month ago
John Fiedler
Replaced a damaged tire quickly on a Sunday.
★★★★★ a month ago
Vishnu Gandhi
I had my car’s NC state inspection done on a weekday, and it was completed within an hour. It was great that they accepted walk-ins for the inspection and finished it quickly.
★★★★★ 2 months ago
Allison Wagoner
★★★★★ 2 months ago
Brian Wallace
I purchased a synthetic blend oil change from Groupon for Mr. Tire Auto Service Centers. After the oil change was completed I was told that I owe $21 & change. At this point I was not shown an invoice. I was told that it’s for taxes & shop supply fees & it states it on Groupon. I looked on Groupon & the only additional fee stated on Groupon is $5 oil disposal fee & additional oil if needed & upgrades. I didn’t not get any upgrades. I wasn’t happy about the extra $21 fees when I expected my Groupon to cover the oil change & everything included (except the $5 disposal fee) but I reluctantly paid it. When I got in my car I looked over the invoice I was given AFTER I paid. It included a $3.99 fee for “topping off fluids” TWICE. So there is where $7.98 + tax came from.
I went back in & was initially told that it shouldn’t be on there twice & they would remove 1 fee. I was also told that it’s a part of every service. My reply was “if it’s included in every service then it should be included in the price”. The guy said that’s not how it works. Now I asked what fluids they topped off & how much was put in (I had put a gallon of windshield fluid in a few day prior). The guy went to the shop to ask the technician. He came back in & stated that the technician only checked the engine air filter & cabin air filter. SO, not only did they NOT top any fluids off, they didn’t even check the fluids. But I was charged twice for the service of topping fluids off that I did not ask for or approve as an additional service. I was refunded the $7.98+ tax but never should have been charged for those fees. I wonder if they actually changed my oil?? IF you choose to do business here I suggest that you ask up front what the total cost will be & what is the breakdown of all fees. Then make sure it gets done. One last disappointment, the oil change & tire rotation took 1.5hrs even though I had an appointment.
★☆☆☆☆ 2 months ago
James Davie
Everyone who worked there was very respectful and helped me out a ton. They’re very trustworthy and won’t lie to you about needing things when they aren’t actually needed. For example: I only needed 3 tires because my 2 rear tires were low on tread and I had a nail in one of my front tires but the other one had good tread life left and the man that checked with me also said that it was good!
Something super small but big for me as I’m into cars and know what I’m working with when needed!!
★★★★★ 2 months ago
Mrs. Lasenburg
Amazing job very thankful they were able to assist I will be back for them do maintenance on my vehicle
★★★★★ 2 months ago
LaQuita Hill
The service was quick and the staff were friendly.
★★★★★ 2 months ago
Bob Bala
Did a state inspection, they accommodated me
In short notice and the customer service was superb and I was out in 1/2 hr - thanks Apex Mr. Tire
★★★★★ 3 months ago
Glenn Smith
The car drop off went smooth and short, and I received a phone call in a very appropriate amount of time that it was ready, very well run operation
★★★★★ 3 months ago
Geri McGrath
Best customer service and overall car repair/maintenance.
★★★★★ 3 months ago
Vicki Rheaume
Super friendly service and quick! I didn’t have an appointment and an inspection was done in 35 minutes. The dealership would have taken 3 hrs.
★★★★★ 3 months ago