NTB-National Tire & Battery

Miller Robins

★★★★★

a month ago

Jason, Stacy, and Robin at the Cary Towne Village Drive location were great to work with and very helpful when we had a nail in our tire unexpectedly! They were friendly and got it taken care of quickly.

Crystal Piol

★★★★★

2 months ago

I recently stopped by to purchase new tires and had a great experience. Vallin assisted me and he was very helpful and knowledgeable about different tires and such. I will definitely be back! Thank you so much Mavis for your honesty and patience.

Cor W

★★★★★

3 months ago

Once upon a time a man ate a rock. Twas a potato n thus an edible rock changed the world Mavis is like that rock. The digestable automotive solution changin your lives one car at a time

Michelle Britt

★★★★★

5 months ago

There are still kind-hearted people who go out of their way to help others, and Jason at National Tire & Battery in Cary is a shining example! During a fun weekend trip with my daughter, we rented a Jeep Wrangler for a bit of adventure. On Sunday morning, two hours from home, we discovered an almost flat tire. With tickets to a 1:00 PM game, we were in a bind. While searching an unfamiliar town for a place to inflate the tire, I was relieved to find Mavis Tire open at 11:00 AM on a Sunday—unexpected and a lifesaver! Jason greeted us with warmth and professionalism. Despite juggling phone calls and a busy shop, he quickly fit us in, patched the tire, and had us back on the road in no time. What could have been a major setback—a nail in our tire—turned into a minor inconvenience, thanks to Jason’s kindness and efficiency. Our mother-daughter weekend ended on a high note, with the game and our plans intact. In an era where great customer service is rare, Mavis Tire and Jason stand out. Their commitment to care and service with a smile made all the difference. I’m inspired to pay it forward and will always be grateful—thanks a million!

Simon Rapoport

★★★★★

a month ago

i came in yesterday morning with an issue on a single tire slowly leaking air. Service from the team at Mavis was excellent. Shout out to Jason for his thorough effort to find the leak in the tire, ultimately finding a pinhole break in the seal. they got this fixed in short turnaround AND did it complimentary! I’ll be back the next time i need service!

Robert Sherwood

★★★★★

a month ago

I came in with no appointment and a flat tire. Robin helped me right away. The team examined the tire and swapped it for the spare tire all in about 20 minutes and for no charge. Excellent service and I would go there for other repairs.

Matt Lawson

★★★★★

5 months ago

I had a great experience today! I stopped in for tire balancing, and not only were they incredibly helpful and professional, but they also only charged me half the price. That kind of honesty and customer service is rare these days. The staff was friendly, explained everything clearly, and got me back on the road quickly. I really appreciated how they went the extra mile without trying to upsell unnecessary services. Definitely earned my trust and future business!

Jessica Veasey

★★★★★

a month ago

I had such a great experience at Mavis today. Brought my Explorer in with a flat tire and within an hour they patched it up and I was good to go. Customer service was impeccable. Tim was my technician.

Panowork.com魔鬼哥哥

★★★★★

2 months ago

Even though Mavis Tires & Brakes isn’t as prominently located as Discount Tire, which basks in the limelight along the bustling Highway 55, I’ve always found myself more at ease when I seek assistance at Mavis, nestled at 100 Towne Village Dr, Cary, NC 27513. It was once an NTB tire shop, but since Mavis took over, the transformation has been nothing short of remarkable. On this fine day, I had planned to visit my delightful 80-year-old mother, anticipating a cheerful catch-up. However, fate, as mischievous as ever, decided to intervene. Just as I pulled into her driveway, I suddenly realized I was experiencing the familiar deflation of one of my tires. With a sigh, I begrudgingly steered towards the nearest repair shop — Discount Tire on Highway 55, where my past experiences have been, let’s say, less than delightful. Those memories had me reminiscing about my tire replacement last May at a Mavis Discount Tire in Niagara Falls, New York. Ah, sweet nostalgia! Much to my surprise and sheer delight, the Cary branch was part of that same esteemed Mavis family. Talk about serendipity! My heart did a little jig as I pulled into the parking lot, fully aware that I was about to receive the kind of customer service that could make even the crankiest of curmudgeons crack a smile. The repair process was swift, taking a mere ten minutes, with zero charges. Yes, you read that right — completely free! Fast, efficient, and courteous service is quite a trifecta! The only aspect that struck me as peculiar was the serene atmosphere of the shop; apart from me and one other customer — a young lady engrossed in a television show to kill time — it was eerily quiet, as if we were the sole surviving humans in a post-apocalyptic world of tire repairs. Reflecting on this, I can’t help but think that sometimes, it’s worth wandering off the well-trodden path, away from the glitzy signs and roaring traffic, to discover hidden gems. Mavis Tires & Brakes may lack the flashy appeal of its competitors, but in my humble opinion, it’s the quality of service and the genuine care that truly makes the difference — after all, who needs the spotlight when you can shine quietly?

Trelle2012

★★★★★

a month ago

The team at this location is AWESOME!!! From my call prior to my visit, to the completion of my service was exceptional. The staff is professional and we all had some great laughs while I was there. I will be returning and I definitely recommend that you get your vehicles serviced and/or repaired here!

f c

★★★★★

2 months ago

They were great. They first helped me with a tire repair issue and then pointed out a brake issue. They were so nice to me that i gave them the business for the brake repair. That brake repair was done promptly and i left feeling confident that I will use them again.

Sumanth Mysore Venkatesha

★★★★★

2 months ago

This is a shop that deserves 5 star rating. They did a superb job. I called them on a Sunday morning asking for coolant flush on my vehicle. They bought the manufacturer recommended coolant from a close by shop and did the work for me in about 1hr 15mins while I waited there. People were really very friendly. They knew what they were doing. I am sure I will go there the next time I have any service needs for my vehicle. I was quoted 189.99 + tax for the coolant flush elsewhere but Mavis did it for 129.99 + tax. Such a big difference in pricing as well. I also asked them to check my tires' tread depth. They obliged and got me the depth numbers. I know this is not a big deal to check but to oblige and do the work for their customer is something different and not everyone does that for free. Awesome job guys. Keep it up.

Daniel Mays

★★★★★

a month ago

Mavis tire is really upping the car repair game. They were very upfront and accurate about wait times, worked with my schedule and even did the repair at a discount because I'm a return customer! I've bought my last two sets of tires here and have had nothing but positive experience with both scheduling and performance. Thanks Mavis Tires and Brakes!!

salvador cuevas

★★★★★

a month ago

Stacy and Robin were fantastic employees at Mavis Tires & Brakes. They went above and beyond, offered excellent service, and answered every question I had without hesitation. I truly appreciated their professionalism and kindness. Highly recommend this location!

Melissa Piccola

★★★★★

a month ago

Excellent customer service! I dropped in to the shop because I had a nail in my tire. They were really busy and I didn't have appointment. Brian was super helpful and I was able to leave the tire for repair. They patched it and put it back on my car. The best customer service! Thank you Brian!

Tyler Pozolinski

★☆☆☆☆

3 months ago

I wasn't going to leave a review originally. Things happen and even if it took 2.5 hours to mount 2 tires I wasn't going to get mad. Even after I noticed they forgot my custom valve covers I wasn't gonna leave a review. When I went to look at my rims after the service and saw they gouged my rim that was the final straw. Dont ever come here. Unless you enjoy long waits, a damaged vehicle and for your vehicle to be smoked in by employees.

Bennie “Utah” MacEntyre

★★★★★

3 months ago

Stopped in to get a tire leak fixed. They were super super nice very helpful. Got it done quickly and did not charge me. Also quoted me a very fair price for a new battery. It was my first visit here, but I will be back. Unfortunately, finding businesses that are both courteous and fair is getting harder and harder, so I’m trying to be a return customer at those places.