Johnson Alfa Romeo of Cary Service Center

Matthew Parrott

★★★★★

2 years ago

Great dealership, did a bunch of extra work for common warranty issues.

Ahmad Zamzam

★★★★★

3 years ago

Phenomenal experience servicing my 2019 Alfa Romeo Giulia at this dealership!

Moira Dunn

★★★★★

3 years ago

From picking up the phone after one ring, helpful, professional and efficient. Best customer experience I have had in the area.

A Lockey

★★★★★

3 years ago

Provided a car to use while my car was being serviced. Kept me posted on the status of maintenance.. Very pleasant.

Randy Nealey

★★★★★

2 years ago

The staff goes above and beyond to make sure you are satisfied. Parking is very tight but plenty of room to Maneuver.

Laura McNeill

★★★★★

2 years ago

The Service Manager, Kris Kauserud, was very helpful in getting my car serviced and in finding problems with my Alfa Guilia and getting them fixed.

Christopher Lamb

★★★★★

3 years ago

Over four years, I've only needed regular service and a few software updates but I'm very happy with the quality of service at this dealership

Kevin Nix

★★★★★

2 years ago

Top notch service from Chris at Johnson Alfa Romero. Kept us informed all the way after our vehicle was towed in for repairs.

JD Xerri

★★★★★

3 years ago

Kris and the team at Johnson could not have been more accommodating and professional. They were quick, thorough, and did an excellent job. They come with my highest recommendation.

John Friedl

★★★★★

3 years ago

Kris in Service was very helpful, responsive, and fast replacing my Alfa Romeo Giulia’s radiator on warranty. No hassles, just straightforwardness and action.

Bashante Rogers

★★★★★

3 years ago

I had to go back to the service center several times but each time Chris made my experience enjoyable. He really went above and beyond to make sure all my needs and wants were taken care of. I feel confident that this team would be there for me if I am ever in need again.

Russell Lewis

★★★★★

4 years ago

I brought my Alfa in to check on an engine warning light and after some quick diagnostic work they were able to diagnose the issue and clear the code. Big thanks to Dave the service manager and welcome Tom the new general manager that allowed me to talk his ear off while the work was being done.

Melissa Maltba

★★★★★

2 years ago

When the Alfa dealer in my area closed, I thought I was doomed! But Kris, at Johnson in Cary, was so helpful and accommodating in navigating me through the long distance service challenges I was now facing. He made it worth the drive! Thanks, Kris!

Kristin Lee

★★★★★

3 years ago

Service manager was kind, very accommodating to my needs. I purchased the car used and was alarmed with service lights on the dash. He quickly squeezed my car in and resolved the issue. BEST customer service I’ve experienced in many years from a car dealerships.

Srinathreddy Kandi

★★★★★

3 years ago

Kristopher from service department is more than helpful. Amazing service provided! I had a misunderstanding at first about him since he didn’t reply to my email/call for 3 days. Later i found he was on vacation. However, he called me after and created a appointment for me asap. Took good care of my car and returned it with exceptional service with an apologize and gift. I feel sorry to misunderstand this amazing human being.

Andy Nguyen

★★★★★

2 years ago

Kris was awesome! Fast service, communication was top of the line. Kris called when he received the car that we had towed to him called as soon he found the problem and when it was done from repairing. Best part was he had the car cleaned before pick up which made my fiancé very happy! Definitely will be back for any other service in the future!

Ugo Ghisla

★★★★★

2 weeks ago

Great service, friendly, and they go above and beyond to accomodate your needs.