Suspension Solutions LLC

Danielle Terblanche

★★★★★

a year ago

I phoned Suspension Solutions trying to compare a service I was getting at another auto center. Kate was so extremely helpful and knowledgeable about cars. She talked me through possible solutions and issues without me actually being a customer there. 10/10 service without even being enlisted for the service.

Jack Holsopple

★★★★★

4 years ago

I’m never going to bring my car anywhere else. The team at SS are incredibly knowledgeable and friendly. Joe was able to completely bring my car back to life after 3 other mechanics could not, and charged me a very fair rate. I trust his thorough workmanship and know I got every bit of what I paid for. Both Joe and Kate are good people and honest to a fault. The whole process was a pleasant experience, and I will recommend them to anyone who will listen. I only wish I had found them sooner.

Jennifer Runion

★★★★★

a year ago

Great place! Joe went over and above to help my daughter and I out with several issues with our old CRV. Running great now. Joe and Kate are friendly, helpful folks. We will be referring our friends and using them for any future car problems.

Adnan

★★★★★

a year ago

I can say nothing but good things about this place. I had a lowered car which was not fun driving around especially thru bumpy roads, I contacted Suspension Solutions to have my car raised using coilovers I had purchased and the dedicated customer service and quick response gave me full confidence this is the right place to go. Kate and Joe are the nicest people and really make sure you understand what is going on with your car and what is needed. I just got my car back today and have had nothing but a smile driving it, thank you for an amazing experience will only take my car here from now on.

Peter Geiger (Petergeigerart)

★★★★★

6 years ago

Joe and Kate are true professionals. Great service , fair prices its hard to find today. They are top notch and I will be returning for more service.

R D

★★★★★

a year ago

Was looking into changing out my suspension to aftermarket for my new F150 due to a bit of a harsh/floaty ride. Made an appointment with Joe. He immediately could tell that wasn't easily possible due to this being a higher trim level with the computerized air shocks, but he proceeded to take a ride with me in it to see if he could give any tips or help outside of this change. He then spent 20 additional minutes with me showing me the internal components and offering maintenance tips. You don't see this kind of service very often anymore, especially given that he knew he couldn't sell me anything right off the bat. A great review and remembering him for future business is the least I can do!

William Eppes

★★★★★

5 years ago

Joe is just simply amazing! I come from a Automotive back ground myself. I don't trust anyone other than him to work on my vehicles. When you call, Kate will likely answer the phone and is Awesome to work with. She is Very knowledgeable in the Industry and will guide you correctly in repairing your vehicle. They have a great team built to service all of your needs. Give them a call and you'll thank me later.

J K

★★★★★

7 years ago

Our company has worked with Kate & Joe, owners of Suspension Solutions, countless times over the years. They are always my "go to" for any mechanical repairs/questions. Their customer service & expertise is exceptional! I trust these guys more than most dealer service departments; not only for our customer's cars, but for my own and my daughter's as well! I am truly thankful to have come to know Kate & Joe and of their incredible business! I'll never go anywhere else and highly recommend them to anyone in need of automotive repairs.

Kendalton Draper

★★★★★

6 years ago

Great work comes out of here. Joe is extremely knowledgeable and one of the best mechanics I've ever worked with and had the pleasure of learning from. Kate is very friendly and great with customers both are great owners and great people. Jose is also very skilled and knowledgeable. They're a bit hard to see from the street but once you find them you wont be disappointed

Judy Oakley

★★★★★

6 years ago

Joe and Kate are a great team. Both are knowledgeable about suspensions and cars in general. I took a vehicle to them for a "second opinion" about something I'd been told by a dealership. Joe was not only able to refute the dealer's claims about what needed to be done, with photo evidence, but he gave the vehicle a thorough going over and identified several other problems (some of which I already knew about, some of which I didn't) and gave me detailed recommendations for what he would do, and in which order, if it were his vehicle. I highly respected both his and Kate's knowledge base and their ability to communicate effectively. I will definitely be back.

Daniel Watts

★★★★★

5 years ago

Joe and Kate are wonderful. They are extremely helpful, professional, knowledgeable, and fair. I decided to go with them to replace my truck's shocks after reading other Google reviews. I would not hesitate to use their services again or recommend them to other Google reveiw readers. Give them a call, you won't regret it.

Danny Barnes

★★★★★

6 years ago

Customer feedback is beyond exceptional, emailed for a quote in the late evening (hours after they had closed that day), received the quote within an hour and was able to schedule an appointment for the next day. Jose is great at what he does, he treated my aftermarket wheels as if they were his own while mounting the tires, no scuffs or marks from the mounting machine like you would get at some places. He also did a great job on the alignment, which needed to be “custom” done without the alignment rack due to the width of my wheels. Quality work at a great price, they even honored the original quote despite my alignment requiring more work than they previously thought!

george feeney

★★★★★

9 years ago

I have been using suspension solutions for several years and I have to say, what a great place to come for quality, honest, and knowlegable work. Joe and Kate are very personable, they have even done work based on a budget for me. They communicate excellently when things don't go as planned and are always willing to do what ever has to be done to ensure your vehicle is safe and reliable before you hit the road. I recommend them for anyone who wants the job done correctly with excellent customer service!

CarCrazyRDM

★★★★★

8 years ago

I've been taking my vehicles to Suspension Solutions since they opened their doors and I've never once been disappointed. I've had everything from basic tire mount/balance to complete A/C system replacement performed at SS. Every time Joe and his team have performed the work in a timely manner with excellent customer service and at a reasonable price. I would highly recommend this shop for any of your automotive needs.

Shaka Zulu

★★★★★

5 years ago

I want to say from the start that my experience on the phone with Kate as very reassuring and professional, upon my visit to the shop and meeting Joe that was the fun part. Meeting someone who is knowledgeable and professional is the greatest thing when having an auto issue. Suspension Solutions you guys are the Best. Thank You Kate, and Thank You Joe, keep up the good work Blessings to you and your business.

Justin Hinson

★★★★★

7 years ago

I had a great experience working with Suspension Solutions LLC. I had my new 2018 F-150 outfitted with aftermarket shocks (Bilstein 5100's) to level the front end of my truck. After calling and talking with Kate, it was apparent that they knew what they were doing and had plenty of experience with aftermarket suspensions for trucks (some other suspension shops in the area were not familiar at all when I had called). The family that owns the place seems very friendly and were helpful when I was there. The work seems quality and the alignment that I had done is spot on. Great service and a fair price.

Alex Franchino

★★★★★

5 years ago

Took my car in for strut replacement. Everyone I worked with was helpful and courteous. They let me know I had a bad axle and were able to get a replacement the same day. They helped to work around my schedule and I highly recommend them. Great service. There were also some shop dogs which were friendly and helped me pick up my car. 10/10 would pet again.