Caliber Collision

Helen Kefale

★★★★★

3 months ago

I brought my car in after an accident that damaged the passenger rear wheel and body. The team did a great job with all the repairs and I was happy to get my car back looking just as it did before, if not better!! Huge thanks to the manager, Josh!! He clearly communicated all the details and consistently kept me updated on the status to make sure I had a great customer experience!

David George

★★★★★

6 months ago

Friendly staff and job well done. Our Acura MDX had a damaged tailpipe which pushed up into the bumper. They provided a breakdown of repair options. DeAnna and team did a great job keeping us apprised of progress and when decisions needed to be made on part options. We needed the car for an out of town trip and they accommodated. Highly recommended. BTW, the estimate here was lower than at other repair shops. Very pleased with the quality of the work.

D Barnes

★★★★★

2 months ago

Caliber Collision (Chapel Hill Rd, Cary) is the best autobody shop around. I had to have my hood and fender repaired after a recent collision. Josh, the manager, was thorough, professional and completely interested in my predicament. He and his team did a SUPERB job in fixing my 2004 Lexus. It looked like new when I got it back. This was especially important to me because of the nostalgia associated with the car. To CEO David Simmons: it is my hope that you recognize and celebrate the team that works at the Chapel Hill Road Cary NC site. From the front desk, to those masters of dents and dings in the back to their leader, Josh Dolan - all have done a terrific job for this extremely satisfied customer. I will send referrals your way!

Pat Van Tuyl

★★★★★

3 months ago

I went to Caliber Collision in Cary today to see how much it would cost me to have my car fixed. I had run over a large piece of concrete and had to get a friend to tie something up underneath the car to keep it from scraping the road. Josh (the manager at Caliber) looked at my car then pulled it into the shop. He came out and told me he fixed the damage I had done. I thought it was going to cost me in the hundreds or maybe even thousands to fix. He did not charge me a thing!! I hugged his neck and thanked him. He is absolutely great! The staff and other staff are extremely friendly but Josh topped it all! Thank you again Josh. You and your family have a wonderful and blessed Christmas. That goes to the staff as well.

Vince Anderson

★★★★★

2 months ago

Josh and his team were excellent! They definitely went above and beyond to ensure that I got everything I needed and that it was all done within a timely manner. Highly recommended!

Philip Triplett

★★★★★

7 months ago

Quality workmanship, easy to schedule. At pick up the Manager went with me to my car to be sure I was satisfied with the repairs. He went into detail on the work done, and asked if I had any questions. He also took time to explain the warranty on the repairs. The repairs took longer than we both anticipated, due to replacement parts ordered, about which they had no control. I’m very satisfied with my experience with this location.

Jack Brickley

★★★★★

a month ago

This is my second experience with this repair shop. They do excellent work, communicate well, and go above and beyond (got my car done two hours early, knowing I was concerned about an approaching major storm).

Sallie Andrews

★★★★★

6 months ago

I went to Caliber Collision on Chapel Hill Road to get an estimate for repairs for the bumper on my car that I had damaged by bashing into the door jamb of my garage. The Manager came out and started banging and twisting on the fender and was able to get rid of the huge dents! Then he went and got some tools, lay down on the hot parking pavement in 90 degrees and screwed and bolted the fog light and other stuff that was hanging down! Then he buffed the paint and put solvent on it to get rid of white paint from garage. It looks new again! He refused to accept any money for this and just said to pass the kindness on to someone else. I was stunned and almost started crying because I am sure some other company would have said I needed a new bumper. This is old time good company service that you don’t expect in today’s greedy world. I highly recommend that you use this company and I am certainly going to try to pass his kindness on to someone else !

Tee

★★★★★

4 months ago

I would like to recognize Martine for being so kind, professional and helpful. He did an awesome job with the headlights on my Nissan Altima. Thank you Martine! I give Caliber Collision at this location 5 Stars!!

Allan, Sr. Levesque

★★★★★

a month ago

This is the second time I have used this location. Each time the work was completed timely and the the quality was excellent. The people are very friendly, engaging, and welcome any questions.

Kurtis S

★★★★★

7 months ago

Had my brand new Toyota Camry repaired by caliber collision. They were absolutely amazing. Deanna, the service advisor was perfect. Had it done quickly and done right. Car looks brand new again. Highly recommend caliber collision and Deanna.

Tianyun HU

★★★★★

9 months ago

Huge shoutout to Caliber Collision! Took my car in recently and honestly, they were fantastic. Everyone there was super friendly and patient, really took the time to explain things clearly. What I loved most was how careful and thorough they were with the work – no rushing, great communication. They fixed it perfectly! My car's running great with absolutely no issues at all. Totally hassle-free and I feel great about the repair. I'll recommend them to all my friends needing car help.

Angelia Thomas

★★★★★

2 weeks ago

I am very pleased with their work. The staff was very friendly and professional. I will recommend this business to everyone.

Juan Gutierrez

★★★★☆

a month ago

They did a great job fixing my vehicle and communicated well throughout the whole process. Great job!

Lesley Gillian

★★★★★

11 months ago

Wonderful experience with Caliber Collision. Marten went the extra mile to get a part for my car because of the upcoming holiday weekend. I got my car back within 48 hours and the repair looks great. I also appreciate the ease of the on-site rental car and return. Everyone there is friendly and efficient. I hope I don't need their services again, but I will recommend them to all friends and family.

Ginger Swanson

★★★★★

a year ago

Martin went over the damages on my vehicle and even saw stuff I didn’t notice. They gave me a week and a half to complete the repairs and got it done even sooner. The ease of the rental car drop off makes it so convenient too. Everyone at the shop was very helpful from the phone call appointment to the pick up of my car. It’s what I remember from using them previously years ago and things are just as great! Get your car fixed here!

Mara Lozada

★★★★★

a year ago

Some one hit and run my car while being parked at my complex where I live I took my car to caliber collision at Cary their service was great and they had my car for about 2 weeks and when I got it back It looked like it never got hit and they did an awesome job with my car I was getting calls and text of any updates about my car being repaired I just wanna say thank you for your hard work and making my car look great thank you again