Pam N

★★★★★ 2 days ago

M Lee

Do not waste your time with this place. Nobody works there between 1-2 because they go to lunch and another one who works there had to leave early since it was Friday. And the 3rd person left who works selling insurance does not know how to take a $20 payment. AAA on Walnut St is useless when they are supposed to work.
★☆☆☆☆ a month ago

hany marzok

★★★★★ 2 months ago

Carlos

Austin is a great employee and very attentive! I would highly recommend this shop because my direct experience with him!!
★★★★★ 2 months ago

Jeremy Simmons

★★★★★ 3 months ago

Disgrace Central

Yup 👍
★★★★★ 5 months ago

andrew behm

Had to come in for a battery replacement this morning. They had me in and out quickly. Upfront with the price and how long it would take. Staff was friendly and easy to work with.
★★★★★ 5 months ago

Saurabh Bhasin

★★★★★ 5 months ago

J SmithSemper

Problems have arisen. I tried to use my spare key the other day & my Honda seized up & locked me out. I had to have it towed. I’ve used AAA @ this location in the recent past & this review is regarding both experiences. The latest experience, the one with the key situation mentioned above, there was a miscommunication between us & the front desk. I already had a locksmith lined up who would replace my KEYLESS key for $295. All I needed to do was have my car towed there. I was mistaken by their instructions though & just took them my license & registration. Once I got clarity on that, the gentlemen at the front desk took over the situation without consulting me, the owner of the car, & instead just listened to my mom who was also confused! AAA representative (same guy) stated that they were able to handle my key needs on site. What he really meant to say is that he was going to call locksmiths that I hadn’t spoken with & have them come out. Again, he listened to my mom who told them to just do it. I ended up paying $350. for ONE NON KEYLESS key. I was ripped off as of yesterday. ********************************************* They fixed my transmission this past April. Lights are still on but it runs well. It was expensive. When they gave it back to me in April, the technician stated that it was making noise, but it would correct over time. It’s getting worse, i am an unaccompanied lady, but, I know what a bad muffler sounds like. I mentioned this & wanted to get it taken care of at that time also. Technician said it was best to hold off. So I don’t know what kind of lady-hating staff you got running that place, but there was contention behind their decision making & that’s unfortunate. I have never been anything but nice to people in the automotive industry (I used to work in 2 separate dealerships & no one’s ever counting on me having inside knowledge🙄🙄😬) & industries beyond that. But my tolerance for this kind of treatment has worn very thin & I would like for you to address it with your staff & then contact me when you are ready to make it right. As an aside, I am aware that my car is on the older side, but it’s a solid running Honda which should be inexpensive to repair & they run for decades. So whether or not that vehicle is a lemon is irrelevant to the situation here.
★☆☆☆☆ 6 months ago

Munshi Tanvir Chayen

This place is a scam. When I called them for the estimate to replace Alternator on the phone they said ballpark $500 but I got my car towed there they changed the price to $900. Can someone explain how is a Ball park estimate for a known service changes to double in less than 2 hours?
★☆☆☆☆ 6 months ago

Thomas Hand

Best Deal on a Fiull Synthetic oil change and tire rotation in town, 69.99!
★★★★★ 7 months ago

Julian Dalton

Overall quick turnaround and helpful service.
★★★★★ 7 months ago

Alfred Harrell More than a Poet

Service as promised with regard to honoring my appointment time and my additional maintenance concerns.
★★★★★ 8 months ago

Yamira Pabón

I have taken my car to several AAA Car Care locations, and they’re always consistent and reliable for my car maintenance needs. All staff is friendly and professional, and have been kind enough to provide me with a ride to and from their center. Highly recommend them!
★★★★★ 9 months ago

James

Opens at 7:00 am. I called to check their ability to do International Licenses. Was told it was a 10 minute process. No mention of them not doing them except certain hours. Got here at 8:20 and was turned away while the two employees were sitting at their desks doing nothing. Came back at 2:30. One person working. The other is gone “to lunch”. Very poor service!! Don’t bother coming.
★☆☆☆☆ 9 months ago

Will Henderson

Very poor service, wife’s van died tow mechanic said it was the alternator had AAA tow it to this location as it was the closest to us. After almost an entire day of them having it they gave me a quote of over $1000 to fix a laundry list of items. The less than a year old battery being one of the items that needed to be replaced. I said I just want the alternator and they wanted to argue about every item. Finally they did just the alternator then charged more than they quoted me to replace it…. Alternator died within a month again they would not replace it even though they had stated it had a 2 year warranty…..
★☆☆☆☆ 9 months ago

Nan Xiao

Unprofessional. I had four-run flat tires. To pass the state inspection, they took 6 hrs to check and replace two regular tires on my car. Now it drives wobbly like a jelly.
★☆☆☆☆ 10 months ago

Karen Sims

★★★★☆ 10 months ago

Ivan Leguizamo

★★★★★ 10 months ago