Muffler Man

MamaBear

★★★★★

7 months ago

In today's world, it's hard to find an honest mechanic. The people at Muffler Man on Pierson are great! After dealing with them today, I would highly recommend bringing your car to them!

Anita Riley

★★★★★

10 months ago

My experience was great. I had no issues. However, make sure you get there early because it's a 1st come basic, and they be packed. The receptionist is kind, and the mechanic gets down to business workers.

Lynda Shaw

★★★★★

7 years ago

This auto shop is always busy. They do good work that's why. They are helpful and sincere. They fix what you ask them but if they see another issue they'll let you know about so that you can fit it in your budget to have that repaired next. Looking out for your best interest.

Glen Scott

★★★☆☆

8 months ago

I've used this ship twice first time they overfilled my oil by a quart second time they did a complete exhaust and after it was completed they told me it needed manifold and stu tods would have had that done if they had done a thorough inspection

Gama Smith

★★★★★

a year ago

They are the most kind and honest people there. Very good prices and not too many honest people out there. Very accommodating! Will continue to take the whole families vehicles there

Elizabeth Grace

★★★★★

10 months ago

Very honest and good prices. They don’t try to make money off of parts and just charge accordingly for labor. I’ve been going here for years.

Fuad Almasmari

★☆☆☆☆

a year ago

Watch out for the women in the front desk. She’s slick and doubled the price without even letting me know. She made me sign papers ,put my info just for a price on how much a resonator delete would cost . Plus the man who took my car in my car handled it unprofessional. Slammed my doors, turned the wheel too hard and etc.

Dominique Nunn

★☆☆☆☆

a year ago

I wish I could give 0 stars! Brought my vehicle in 10/22/24 for a clanking noise on my left driver side. Was told I needed my rear shocks and control arms replaced & was charged $876. Received my car back a few hours later and was told by Billie that my car still had a little noise, but nothing too major and that I would need my front struts replaced soon. Was quoted $952 (parts and labor) for the front struts. Got in my car and it was louder than it was before I dropped it off! Called this morning inquiring what was actually done to my car and what could be done to fix this problem. Billie told me my original parts were already on the scrap truck and if I wanted the new parts that were put on yesterday taken off, I would be charged again for labor. 0/10– would not recommend!

Nick Lyden

★★★★★

5 years ago

They were able to diagnosis all the issues wrong with my car and had the time and parts to fix it on the same day. They're prices are extremely fair and never did I feel like I was being taken advantage of. Their staff is very busy but maintain great customer service throughout their chaotic days. This is a good trustworthy place to go if you need work done on your vehicle.

Roshecia Peeples

★☆☆☆☆

2 years ago

The man at the front desk is very rude and impatient. I’m not sure where they order their parts from, but you’re better off getting it on your own. Their price for parts are WAY higher than the actual auto store prices. The man at the front desk tried to discourage me from getting my own part by saying “I don’t know where you’ll be able to find this part at“ Like they’re the only people who has access to this part lol. Personally, I’m staying far away from this place at all cost!

Pamela

★☆☆☆☆

2 years ago

This place does not even deserve a one star. came here to get a tensioner put on and it cost me over $400 the next thing you know the tensioner breaks lost my belt going down the road had to go someplace else that was closer cuz I didn't want to wreck my car even more and now they only want to replace the part with my warranty not the labor so long story short, had to pay for the part twice had to pay for the labor twice ..don't go here this place is not even worth the trouble

Jordan Kopicko

★☆☆☆☆

3 years ago

3 hours of waiting with two minor children for them to do brakes pads and rotors. Of the 3 I spent only 25 minutes for them to test drive my car and diagnosis it. Then to wait an hour if not longer of it being lifted before they brought to my attention anything. And then have the mechanic walk away from the job for the SECOND time and continue to wait. No warning nothing this place is ridiculous. Highly advise AGAINST going here. I only do because sadly they are the company for my warranty.

Lynda Shaw

★★★★★

Edited 4 years ago

I have been taking my cars here for years. They are always busy because they are good at what they do. It's a 1st come basis but work diligently to get everyone's car serviced that day. Prices are a standard fee close to what other auto repair shops charge.

MTC

★☆☆☆☆

6 years ago

They will find the problem but in the wrong order. Cost me a lot of money on something I would not have done had they diagnosed properly. The car was never running properly. Eventually came to the correct diagnosis but should have gotten it right the first time. They could have refunded some of the labor hours they extremely charged me for but just said they is nothing they can do for me. Do not go here. I will never go again and will continue to word of mouth and tell anyone I know not to go here.

Group Inbox

★☆☆☆☆

4 years ago

There needs to be a "no star" rating option specifically for this type of event. I took my car up to the shop for inspection and quote because the brakes were completely shot. They quoted me $500 just for one brake set for one wheel. I got a breakdown of the price and saw that they charged me about $300 more than the same brake set that I found online. Once I let them know of the discrepancy and that I would purchase my own parts and that the parts would be delivered there in 3 days, they began to treat me totally different. They told me to not ship the parts to the shop. I said ok fine. Then they told me to come pick up my car that it could not sit there for 3 days. I said ok fine but since it has no brakes I will get it towed by AAA. I told them that AAA will come pick it up and I can show proof; however due to labor shortage it can't be picked up same day. They said if it doesnt get pick up same day then they will charge $20 each day. I explained that I will get it picked up but it's not my fault that AAA has a labor shortage. They said it's not their problem. Then they said that AAA will not allowed to pick it up unless I pay the $20 inspection fee. I saw ok I will pay it now as I'm talking to the repair guy. Then they said well we don't take payments over the phone. I said I work from 9-5 like you. I can pay you now but can't come in. They want me to pick up the car so I call AAA to get it picked up but they will not release it until I pay. I try to pay but they won't take payment over the phone. All because they could not cheat me out of $300. So they will find a way to cheat money out of you some other way. When they can cheat you out of money they're pleasant but if not they are not.

Ground Control

★★★★★

9 years ago

Fantastic service done in a timely basis. Friendly, courteous, and most of all knowledgeable staff. Honesty and integrity are what run strongest through this business, to the point that They have now grown to two great locations. We will continue to take our company and personal vehicles there, as we have always been very pleased.

Shea Price

★☆☆☆☆

2 years ago

Scam likely. I got 1 thing fixed, here and now all of sudden I’m had all kind of issues with my car. Had to bring it back immediately after the repair . Didn’t make it 1 block. Would not recommend.