Muffler Man

Maddy Gomes

★☆☆☆☆

2 years ago

Worst place ever. Don’t take your car there they do not know what they are doing. They were very rude to me, laughed in my face. Rude and unprofessional

Chad Thompson

★★★★★

2 years ago

I’ve had work done here for years on multiple different vehicles. They’ve replaced brakes, rotors, thermostat, radiator. Prices are the lowest around.

Natalia Williams

★☆☆☆☆

8 years ago

(This is a bit lengthy but it’s the truth) Worst experience ever I wouldn’t recommend this shop to anyone it’s sad because I trusted bob (the shop owner)with a 1200$ job I had been there before with small jobs in and out no issues however this time I had my car towed there to be looked at before I junked it I was told he could put a used engine in it for 1200 dollars I was excited it would only take 2 days he had my car for 2 months no communication on his part I called constantly only to get the run around saying he needed half the money then more money then his engine guy was sick when the guy finally showed up bob said he gave him 20 dollars for lunch and he never came back that was another two weeks of stories about how he didn’t want to fire a good employee so at this point I’m frustrated because I already paid him a lot of money then finally he says I Call after 2 months he says oh I been trying to reach you but my number is all over my paper work my car was ready the car took 4 attempts to start then stalled right in front of his shop I was so upset and he acted as if nothing was wrong with it I said I paid you 1200 dollars I want it done properly he kept saying “ this is a good engine and I said it cuts off so I left the car another week he claimed it was a censor I came back my heat or air didn’t work and now my engine light is stuck on and the car still cuts off bob is a fraud and shouldn’t be in buisness period he ripped me off his mechanics aren’t capable of installing engines they shouldn’t take money for jobs they can’t do my last time picking my car up was yesterday he dodged my calls for 3 days I had to show up and we got in a verbal altercation in his shop he threatened to take me to court for stressing him out by bring the car back which is what I’m suppose to do when I have a 30 day warranty on a 1200 dollar engine in closing I’ll never do business with this place again I’ll advise anyone else not to also

PhantomOf The Psy-Opera

★☆☆☆☆

7 years ago

Wow!...terrible customer sevice..... my muffler busted loose on the highway, so my fiance called and told them what was going on and they said they could fix it starting at $80... when I get there and told him our problem he didn't even want to look at it and basically told me there's no way to fix it (huh?...what??...lol....k).. then he told me that he didn't have time to get me in( one of the Bays was empty, and nobody was waiting).... either way I would have been willing to give this dude $100 bill even to throw some Muffler tape, and a damn coat hanger on it to get me home without getting pulled over, but he didn't even want to give me the time of day.... kind of weird, he told my fiance, they could take care of it, but when I showed up he acted real smug, and didn't even want to deal with us,.... can't believe that place is still open....sad!...whatever though... I guess overall it was a good thing because I fixed it for free and you know it took me about 5 minutes....so thankful in the long run😉...but you'd think muffler man could've taken care of a muffler, wouldn't you???....maybe I'm the crazy 1 here??....only in the twilight zone

Ryan Moulds

★★★★★

a year ago

Quick service, good price, easy to work with. Glad I chose them.

Derrick Starke

★★★★★

6 years ago

Had a exhaust put on my 2015 Silverado. They got me right in since they weren’t busy. Price was fair and the work they did was exceptional! Very happy with the welds and the costumer service. Recommend this place.

Mare

★☆☆☆☆

7 years ago

Very rude people!!!.......called up there today just to ask a price for break repair. The man asked what was wrong with them I said my breaks are messed up and that I need front break pads. He said breaks and rotors too? I said no just the pads. Then he said "well how do u know that?" I said "you don't believe me?" And then he laughed and said "no i dont" I mentioned how it doesn't matter if he believes me or not if a customer is calling in and asking a question about something you just give them the answer you don't have to be rude or disrespectful. Maybe because I'm a woman he judged me and thought I didn't know what I was talking about. Whatever is the case the way he handled the situation wasn't worth losing money over. Me and my husband was gonna take 5 cars there this week and would've paid em had he not been so rude.

Justin Hippensteel

★★★★★

3 years ago

They were able to get me right in and were straight up about the whole process. I came in for a loud exhaust. They inspected it, showed me the issues and quoted me a great price. No upsale, no bs. Work was completed quickly. I will use this shop again.

Bryan Jones

★☆☆☆☆

2 years ago

If I could give it less than one star, I would. Called and the employee on the phone was absolutely zero assistance to me. The only thing I got in response to my questions was, "we're all busy today, maybe tomorrow."

Jason Vawter

★☆☆☆☆

a year ago

They are predatory to women, beware! Caught them trying to force my mom to pay for a bunch of extra, completely unnecessary, repairs. When questioned they were rude and spoke as though I new nothing

Marla Hoffmann

★★★★★

8 months ago

Manager was very helpful in giving me options and getting the work done quickly.

Kris Mosby

★☆☆☆☆

a year ago

I have gone to this place TWICE to see if they would help me w my tire because i was told they would. Both times ive been turned away w excuses but the white woman next to me was helped. Maybe its just me or maybe it was the color of my skin. Either way never again and if anyone asks I’ll tell them my experience!

Cassandra Carter-Nettles

★☆☆☆☆

a year ago

Mechanics break parts while fixing the initial problem and they are rude to customers. The owner that work at the front desk is rude as well and take advantage of and disrespect female customers. I will not spend my money where i am not respected or appreciated.

Tiara Graham

★★★★★

2 years ago

I have been going to Muffler Man for as long as I have been owning vehicles. Approximately 10 yrs. Great people! Great service! Great prices! I have never had a bad experience, ever! I truly thank the crew for putting up with me all of these years. If any issues arise I take my vehicle right to them and the job gets done! Muffler Man on Holland is the place to go! 10/10 rating from me for sure! Thank you all for everything you do! Job well done!

Eric Neuenfeldt

★★★★★

7 months ago

Only giving 5 stars because I cant give them 6. Wifes jeep had an exhaust leak. They got me in right away, were transparent about what needed fixed, and did the work right away.

Andrew Christe

★★★★★

3 weeks ago

Quality work in a timely manner. Very reasonable pricing......highly recommended

Joshua Smith

★★★★★

a month ago

I brought my 2017 Dodge journey and 2008 Pontiac Torrent to them to replace things that needed to be fixed they got me right in fixed the problems right away except with the Dodge because it's a 2017 there's sensors everywhere so when one goes wrong another goes wrong and another goes wrong so the car still isn't quite right but they did fix most of the big issues on it and they're very professional they take me right in to look at the car to show me what's wrong show me the part after they take it out that was broken. Prices are great I'm going to be taking it in for a sensor to get fixed and hopefully that will fix the all-wheel drive on my Dodge finally again. I would recommend them