Multi Auto Services

Ricky Rocket

★☆☆☆☆

4 years ago

Terrible service never answers there business phone no communication with the owner ,Fidel,promises never kept ,no honest answers,never taking my car there again.

Carlos Orrantia

★★★★★

Edited 4 years ago

Excellent work. Dependable hard-working mechanics. They take their time, but they do it right.

jesse astorga

★★★★★

7 years ago

Been going there for years never went back for the same problem. Quick, easy, and imexpensive. Ask for Fidel.

David Jordan

★★★★★

8 years ago

Very professional and reasonable, does quality work. I highly recommend, works on all my vehicles.

Brianna Mapes

★☆☆☆☆

5 years ago

My car was messing up so I took it here out of recommendation and I refuse to ever return. As of right now they’ve had my car for a week and nothing has been done to fix it. Any attempt for me to call results in them hanging up on me

Luis Rodriguez

★☆☆☆☆

5 years ago

Very economic prices but they touch other things that didn't need fixing therefore if I could leave half a star I would they cheat you so they can get more buissness I will be filing a complaint with the BETTER Buissness Bureau.

Jose Roman

★★★★★

2 years ago

GREAT CUSTOMER SERVICE HONEST MOST OF ALL NOWADAYS YOU CANT FIND HONEST AND RELIABLE MECHANICS BUT THEY ARE VERY HONEST AND RELIABLE....I RECOMMEND TO ANYBODY AND EVERYBODY...

Ernesto Ortiz

★★★★★

5 years ago

These are the best mechanics in El Paso. They are honest and are able to fix any problem you may have with your vehicle.

El Gugo

★★★★★

4 years ago

When it comes to auto mechanics you need someone you can trust. This place is definitely a place you can trust. They have integrity, skills and experience.

Oscar Saenz

★☆☆☆☆

Edited 8 years ago

10/2014: Had a terrible experience there. They did not fix my vehicle correctly. They overheated one of my catalytic converters and ruined it. When I took my car to them, my vehicle was hydrolocked. I'm not a mechanic, however I'm familiar with the process of fixing that problem. They failed to drain the exhaust and cat converter before starting and running the car. They ran the car expecting to burn off whatever was in the converter. Instead my cat converter heated up (cat converters don't burn water) so much that it ended up burning the floor carpet in the cabin. Needless to say the cat converter melted on the inside. I made them fix my carpet and we settled on money. I ended up having to take my vehicle elsewhere. Be careful with this shop. Unknowledgeable mechanics....The filthy waiting area should have been my cue to go elsewhere. Big learning experience for me. 7/9/17 Update: Yesterday I took my plenum apart to clean it. I discovered missing grommets/spacers in my fuel rail line. Guess who were the idiots that didn't put parts back together correctly and used the same gaskets (typically you put new ones when opening a 10 year car). You guessed it!! Multi Auto. Good thing I've been teaching myself automotive work. Now I understand how incompetent most mechanics really are. Oh and the 5 star reviews are probably from relatives trying to make these people look good. Simple maintenance can be done by anyone but if you have a check engine light....go to a shop that's been in business 15+ years under the same name.

nikee Gyt

★☆☆☆☆

7 years ago

Very bad experience I am a female and ofcourse not too familiar with mechanic work but not stupid either my dad was a great mechanic so I know a couple of things!!! They messed me over twice!!! Yes took advantage and messed my car up even more I see their trick they wanted me to keep going back and keep taking my money!!! Señor Fidel me voy asegurar que la gente se de cuenta lo rateros que son me vieron una mujer sola y se aprovecharon!!! Anyways I went to other shop the guys there were great I told them what happened they confirmed I got taken advantage of and fixed my car I just paid for parts since they felt bad for what happened to me! DO NOT GO THERE PEOPLE.

Alejandro Rodriguez

★☆☆☆☆

4 years ago

Highly do not recommend if you want a professional job. Would give a zero star rating if I could. They were very verbally abusive just because I inquired, I asked them to do the cylinder head gasket since it had overheated. Told me it was going to be a certain price for certain work they took an entire week to even check it out. Charged me for gas that was not even put in the vehicle. Owner screamed at me “crea que corremos un chingado negocio de robarle a la gente” just because I asked him to show me the work order. Highly do not recommend if you want a professional job.

Catherine Howell

★☆☆☆☆

4 years ago

I have late stage cancer and the owner knows this. I put my second car in his shop AC services and to fix a door lock three weeks or more ago. I am trading it for rent. They stopped answering the phone. Sometimes they answer and lay it down and never pick it up. The messaging has been disabled. I went to the office and he was on a call but after he hung up he just kept shuffling things on his desk and refused to speak to me about fifteen minutes. SUPER RUDE. The son is never there anymore. I thought maybe the father was getting Alzheimer's because he acted like he doesn't recognize me even though they have been servicing my cars for over five years. I have left notes. No call back. I drive by and I haven't seen my car there in two weeks. I sent my landlord with the title and registration. He ignored him for close to twenty minutes in his office. Stated he has not worked on the car and he put it in storage off the premises. He tried to grab the title and registration from my landlord. Stated he would bring it back after Labor Day. It still is missing. I think he is trying to hold on to it till after I am dead. Then file a mechanic's lean for the title. I have to go with the police at the same time to try and find my car.

Luis Meza

★★★★★

a month ago

Recommended shop for the best price and quality work.

Victor Figueroa

★★★★★

3 months ago

Very good service, and attentive on work that has to be done.

Abraham Vaughn

★☆☆☆☆

6 months ago

Horrible customer service. My Dad had talked with Luis about getting a diagnostic test run on the car to better find out what exactly was causing the car's info screen to say "emissions failure" on it. They charged $55 to plug a computer into the obd port and display a code. Luis's father, Fidel, was being nosy the whole time we were there yesterday and was more busy being nosy asking my dad what was the problem with the car over and over, and trying to promote his part of the business than actually working on "tires, brakes, and many other things he could help us with." They had told us they would call us later on in the afternoon yesterday, and never did. My Dad had called them and Fidel answered by first trying to make small talk with my Dad and not call him by his name, try to talk to him in English because as Fidel said over the phone "in case you're not capable of understanding Spanish or would prefer me to talk you in English. You shouldn't be ashamed knowing little Spanish, Charlie." My Dad's name is Carlos and has been speaking Spanish since he was born and raised in Mexico, so there was no need for that unnecessary comment. Then once my dad told to him to give him some respect as the customer he is and not continue with any of the repairs and to only charge us for the diagnostic reading, Fidel abruptly hung up on him and wouldn't answer the phone afterwards. Today, we went to pick up the car before they decided to do something, and Fidel still had the audacity to try and undermine my father to his face. Once my dad told him to treat him with some respect, Fidel finally apologized, took the payment, wrote out the receipt and professionally, for once, wished us a good day. Stay clear from these people if you wish to deal with nothing but a headache from dealing with them

Michael Alva

★☆☆☆☆

Edited a year ago

Definitely steer clear. Ive had my truck in this shop several times every few months for the same thing. Again I find myself having the same issue. After talking to the shops owner apparently they don’t keep record of services rendered and so he can’t just take my word for it that my truck is in his shop every 3-4 months with the same issue. If you need a quick fix and don’t mind paying for that fix over and over as they mask the real problem with your vehicle with mechanical bandaids this is your guy. One star only because no stars is not an option. 7/10/24 update! I finally took my vehicle somewhere else as the usual problem persisted like clock work every 3-4 months. Come to find out these losers had broken every clip to the coil and injectors and siliconed them back in place. Needles to day I payed a pretty penny to have all of them replaced! Stay away from these crooks and if they have done work for you please have it confirmed by an honest mechanic. These people are trash and should be put out of business!!!