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About Business
For professional Car Repair care in El Paso, TX, El Paso, look no further than Multi Auto Services. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 3.9/5 rating based on 57 pieces of feedback. They have become an integral part of the El Paso, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in El Paso, Multi Auto Services is ready to assist with your next project or repair.
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Google Reviews
Michael Alva
★☆☆☆☆ Definitely steer clear. Ive had my truck in this shop several times every few months for the same thing. Again I find myself having the same issue. After talking to the shops owner apparently they don’t keep record of services rendered and so he can’t just take my word for it that my truck is in his shop every 3-4 months with the same issue. If you need a quick fix and don’t mind paying for that fix over and over as they mask the real problem with your vehicle with mechanical bandaids this is your guy. One star only because no stars is not an option. 7/10/24 update! I finally took my vehicle somewhere else as the usual problem persisted like clock work every 3-4 months. Come to find out these losers had broken every clip to the coil and injectors and siliconed them back in place. Needles to day I payed a pretty penny to have all of them replaced! Stay away from these crooks and if they have done work for you please have it confirmed by an honest mechanic. These people are trash and should be put out of business!!!
Abraham Vaughn
★☆☆☆☆ Horrible customer service. My Dad had talked with Luis about getting a diagnostic test run on the car to better find out what exactly was causing the car's info screen to say "emissions failure" on it. They charged $55 to plug a computer into the obd port and display a code. Luis's father, Fidel, was being nosy the whole time we were there yesterday and was more busy being nosy asking my dad what was the problem with the car over and over, and trying to promote his part of the business than actually working on "tires, brakes, and many other things he could help us with." They had told us they would call us later on in the afternoon yesterday, and never did. My Dad had called them and Fidel answered by first trying to make small talk with my Dad and not call him by his name, try to talk to him in English because as Fidel said over the phone "in case you're not capable of understanding Spanish or would prefer me to talk you in English. You shouldn't be ashamed knowing little Spanish, Charlie." My Dad's name is Carlos and has been speaking Spanish since he was born and raised in Mexico, so there was no need for that unnecessary comment. Then once my dad told to him to give him some respect as the customer he is and not continue with any of the repairs and to only charge us for the diagnostic reading, Fidel abruptly hung up on him and wouldn't answer the phone afterwards. Today, we went to pick up the car before they decided to do something, and Fidel still had the audacity to try and undermine my father to his face. Once my dad told him to treat him with some respect, Fidel finally apologized, took the payment, wrote out the receipt and professionally, for once, wished us a good day. Stay clear from these people if you wish to deal with nothing but a headache from dealing with them
Victor Figueroa
★★★★★ Very good service, and attentive on work that has to be done.
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