About Business
N-Tune Automotive is a leading Car Repair specialist serving the Durham, NC, Durham area. They provide a wide variety of solutions, including Auto repair shop, Auto tune up service, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 4.7/5 rating from 72 verified reviews, their reputation precedes them. As a locally-owned business in Durham, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Durham, NC.
Google Reviews
Mike Adams
★★★★★
4 months ago
I never write reviews but have to show love for the folks at N-Tune Automotive. Not only do they go great work, but they're honest, trustworthy, and friendly. It's wonderful to have a local mechanic you can count on every time.
Nurz Betty
★
☆☆☆☆
11 months ago
I brought my car in on 12/31 due to grinding and whistling when I would brake. They called me after I dropped off my vehicle said it was about $600 for the front brakes. I thought that was an ok price and proceeded to also add on an oxygen sensor repair. They called me back after about 2 1/2 hours saying that my vehicle was ready (mind u they initially had told me they likely wouldn't work on it that day...which it was a holiday so I understood). I picked up the vehicle and almost immediately heard the whistling again. A few days later the grinding again. I finally called in March and they told me to bring the car in...now says it's the rear brakes and charges me $1,300?!? Well...guess what? That was March 24th and my car continues to squeal/whistle when pressing the brakes and continues to grind. I really wanted to give these folks the a chance, but the level of incompetence is insane to me. Or maybe they saw a female and just wanted to take my money. Well they did...but they also lost what could have been a loyal customer with multiple vehicles. I have an appointment next week at another place. I would avoid this place at all costs!
Dave Allison
★★★★★
7 months ago
Best mechanic I’ve ever used. Honest and fair price. Matt is awesome!!
Kat Pritchard
★★★★★
3 years ago
I’ve been through a number of car issues in the last few years and a number of mechanics. Nobody has come close to the wonderful experience I had today with N Tune. I called them in the morning to say I’d be having my car towed because it was leaking gas. When I called in the afternoon to say the tow truck driver fixed it, they asked if I wanted to drive it in and they could make sure everything was okay. I asked if I could bring my dog, and they said yes. (Big points for this!!). When I got there, everyone was so kind. I’ve experienced a lot of condescension as a young woman in car shops & mechanics, but none of that was present. They took the time to explain everything I had questions about and more. I actually left fully confident in my knowledge & knowing a little more than when I had come in. Fully plan on bringing the other cars here. These guys were amazing.
Angelique Droessaert
★★★★★
10 years ago
We have had our Hondas and BMW serviced by N-Tune for years and have been happy always and feel our cars are safe to drive. In all these years, never a complaint. Good value/services ratio. WE trust them and their assessment of work needed to be done.
Stephanie Anderson
★★★★★
8 years ago
Best place ever. I've been going here for well over 10 years and always get outstanding service. Matt is the best and always explains in detail any issues with my vehicles. Never tells me to do work I don't need and in fact tells me not to do work that I don't need. I now have two vehicles with well over 100K miles (one with over 200K miles!) and he keeps them safely on the road. He's kept my whole family's fleet of vehicles over the years on the road. Not sure where the previous comment "they want to sell their own cars" comes from because they don't sell cars. Can't say enough good things. couldn't ask for a better shop.
Letitia Davison
★★★★★
2 years ago
The staff there is the most honest, helpful and friendliest in the area. My mom and I both have had repairs there over the years. I even bought a used car from them which was a great deal.
Kyrstyn M
★★★★★
7 years ago
They always help us out in a pinch & do fantastic work. They fit us in last minute for an oil change & noticed my drive belt was about to bust (it was, knowing the age of my car) they then made sure the belt was replaced so I could get home safe even though they probably had to stay later to do it. We've been using N-Tune for years & are glad we found a great mechanic who we trust.
Libba Wells
★★★★★
10 years ago
I've been taking my Honda to N-Tune for a number of years and am extremely pleased. Sara is always warm and personable, and they do fine work at reasonable prices. They have a loaner car to be used, when scheduled in advance, if I need to leave my car and need transportation in the interim. I highly recommend them.
Sid Hartman
★★★★★
6 years ago
I live in Orlando, Florida, but have a second home in beautiful Chapel Hill. When here with my wife, we occasionally require automotive service across various cars - including my daughter’s. Though I have met Matt, and hold him in high regard, I deal mostly with the very efficient Kim, and the most helpful P.D. In the past four years, I’ll bet I’ve been to N-Tune Automotive 10 or 12 times with everything from little fixes to inspections to tire & battery replacement. They even spotted, AND REPLACED in no time, a cracked (and leaking) cast aluminum intake manifold on my beloved 2006 BMW station wagon. That complex manifold job took real talent! N-Tunes is TOP DRAWER in my book!!! They are good, trustworthy people, and they know their cars inside & out!
LT Henner
★★★★★
10 years ago
I trust these people and that's the reason that I have taken my car(s) there for many years. I know that if someone tells me a repair needs to be done, it does need to be done and they are also good about telling me what work needs to be done now and what can wait. All of the mechanics are friendly and very competent and Sarah is just the best.
James Hepler
★★★★★
10 years ago
I have taken my 2000 Subaru Outback to N-Tune for close to 15 years now, and when I get my new car I will be taking that to N-Tune as well. They have never dragged their feet, they have focused on an issue even if it meant taking months to solve it, even if it meant putting their own time into it. They have accommodated my tough schedule numerous times and have never denied me a loaner when in need. Top notch.
Drew P
★★★★★
5 years ago
N Tune is my new go to mechanic especially for my diesel. I was worried that my repair was going to take more that a week and cost several thousand dollars. I was so happy to get a phone call the next day saying that they were finished and that it was only a couple hundred dollars for the repair. Nice to see an honest, trustworthy business. Thanks N Tune!
Ross Goldbaum
★★★★★
10 years ago
Matt has been working on my cars for at least 15 years. I went to him when another mechanic "specializing" in Hondas said he couldn't fix the hatchback latch on my car. Matt fixed it while I waited. He fixed a busted exhaust system on my F250 when a Ford mechanic said he couldn't do it. His prices are fair and he doesn't fix things that aren't broken. The best thing about the shop is that you can talk to the mechanic who is working on your car, instead of a "service rep". Highly recommend them.
Matt and Amanda Shaw
★★★★★
Edited 10 years ago
Outstanding and Professional Service! Wonderful people! You cannot go wrong by having your vehicle serviced here. They are reliable and thorough. They will always try to schedule me the next day if possible. Great to work with!
Patrick Osman
★★★★★
8 years ago
Brought in a car for a pre purchase inspection. It only took them about 45 minutes to do it and they gave me their honest advice, which was not to buy the car. I thought it was nice to hear them say that rather than try and sell me on fixing the things that were wrong with it. On top of that, they gave me a 50% discount. So, while I was disappointed that I didn't get a car, they made it an easy experience and well worth it
Kristin Miller Clauson
★★★★★
5 years ago
These folks are the very best! They truly care about their customers, are always looking to provide the best service, save people money, and just generally act with kindness and respect. We've been customers for 20 years and every experience we've had holds up to these high standards.
Barbara Garmon
★★★★★
3 years ago
N-Tune Automotive always gives professional service and honest opinion on your vehicle. Matt Clark and staff do a great job.
Bill Page
★★★★★
13 years ago
We've been taking our vehicles for automotive repair to N-tune for over eight years. They do excellent work at reasonable prices. They make repairs quickly.
jhb
★★★★★
10 years ago
I've used N-Tune for years, but needed a second opinion on an Acura purchase. Got three. N-Tune nailed the assessment and found faults the other places missed and offered lower pricing. Though it is painful to face the bottom line at times, I trust and will remain loyal to N-Tune for all my work.
