Reviews
Shawn Hampshirehick
The Ocala location has More parts than all others in 100 miles radius. The staff at the Ocala location go above & beyond. The only part store that has about everything in stock during the brandon economy :/
★★★★★ Edited 3 years ago
A.J Jimz
Had a good buying experience at this location, Glenn was super helpful and went above and beyond to help me get what I needed. Keep up the good work!
★★★★★ 5 years ago
James Lambert
Friendly staff ! Clean facility, That store is the only one in Ocala. The technician tested my Napa battery for free and all is good 👍!
★★★★☆ 2 years ago
Ben Schneider
There was an issue this past day with my order that seems to have been resolved by mgr matt, glen, duke, and Dan. The battery seems to work fine so far.
★★★★☆ 5 years ago
rob Zeman
they spent the time to help me match the part and ordered it . nobody else spent over2 minutes. and they had it the next morning
★★★★★ a year ago
Donald “Dwsjr64” Sutcliffe
Counter person friendly, knowledgeable , knew exactly the part I needed before he looked on the computer. Made suggestions on substitute part due to part on back order. Highly recommend the store and employee.
★★★★★ 8 years ago
Jennifer “Jeni M” Moreno
They have things others don't always have. Just browsed around that day to see if I needed anything, and found a few things I didn't plan on, I'll always be coming back
★★★★★ a year ago
Kathy Martinie
Self serve repair while 3 people did nothing. Expected better service for seniors. Prices higher than other auto supplies that help.
★☆☆☆☆ 2 years ago
Tim Wyckoff
The lady was very helpful. The three guys standing around not helpful when the next customer came in all three guys head to back at same time but lady did take care of us both without a problem
★★★★☆ 3 years ago
Jeannie Schroeder
Ordered part showing available on line at 8am. Drove 40 minutes to pick it IP, only to find out they didn't really have the part in stock. One assistant said he worked the online orders that morning and they didn't have on hand, so he ordered for me to come back again the next day. 3 issues, why did I not get an email in the 5 hours between order and my arrival? Why did I not get a phone call in the five hours? Why didn't this NAPA store ship to me?
★☆☆☆☆ 6 years ago
Joshua Novak
I buy tons of parts from these guys, They are pretty amazing to say the least. Matt the sales guy is one of a kind, Mike the store Manager is always willing to help and the delivery people are always willing to take returns and help out!! 5 stars!
★★★★★ 8 years ago
Miguel Calderon
My first time coming here and my last. Came to pick up 3 oil filters that their website said they were on sale. I placed my order online with a total of $30.they tried to charge me regular price after I showed them my receipt from the order and told me that this items weren't included on the sale. The person didn't even apologized for the inconvenience and walked away to talk to another customer. Very rude. No wonder their store was empty, lol..
★☆☆☆☆ 4 years ago
Sugarshack Doodles
I called this place to see if they had a couple parts for my car. The guy on the phone was very helpful and looked up the items. They were in stock. I came into the store; he went and got the items and within 5 minutes I was back in my car on the road.
★★★★★ a year ago
World Peace Deathray
You should only ever go to NAPA stores or the Car Quest warehouse store fronts otherwise you are wasting your time and money. NAPA is the most capable of the two.
★★★★★ a year ago
Wicked Witch
Help there a little slow but had exactly what I needed
★★★★★ 6 months ago
Brian Tullis
Thank to the guys working at this location today, you just cost us even more money, my girl told you she on her way, got there just at 4 and you locked the doors. I'll definitely be in touch with Jim's boss.....bank on it.
★☆☆☆☆ a year ago
Angel M. Dominguez Sierra
This store does not honor the commitment they have to customers. I bought a clean spray and it was not the shine I was looking for and I went to return it and the manager told me that I could not receive it so I used it and where is the commitment. And I am not going to buy more at NAPA.
★☆☆☆☆ 4 years ago
john Dubois
Few disappointed with the fact that yall have that yall are open on Sundays till 3pm. Get there to find everything turned off and doors locked. Fix your times.
★☆☆☆☆ 3 weeks ago
Justin Butcher
sold me the wrong parts then refuse the return bc i opened the plastic bag they came in. cheap parts not like im going broke over it but in my 10 years as a mechanic i’ve never had that happen.
★☆☆☆☆ a month ago
JMC
This place almost has everything you need for the DIY mechanic. Service was fast and accurate. They found what I needed very quickly without any fuss. I highly recommend trying them first for your auto supplies.
★★★★★ Edited 5 months ago
