Ace Auto Air & Auto Care

Ryan Harter

★★★★★

3 years ago

Took my car in to look at the AC. They took my car in very quickly, even with no appointment, and diagnosed the problem and repaired it. They went over the before and after with me. Very pleased with the service and would highly recommend!

Margaret Davis

★★★★★

4 years ago

Jim and the mechanics do an excellent job. They answered our questions and did a great job on our trucks. Jim was upfront on the costs, benefits and risks of the repairs. We highly recommend Ace.

Logan Dimick

★★★★★

a month ago

Great shop honest people

Lucy Helwig

★☆☆☆☆

5 years ago

I was a customer of Ace many years ago. I owned a construction business; ALL of my 15 plus vehicles, for years, I took there for everything mechanical you could think of. They were a bit expensive but worth it, I thought. Until I paid to have my Firebird repaired. They lost their copy of the receipt, so the owner said I never paid for the repairs. I was in the middle of a big move north & he had one of my trucks they still had in their shop waiting for me to pick up. All said & done, he paid me $2000 for a $12,000 truck. I've now found my copy of the receipt where it says "paid in full" by the owner Jay! He made very bad remarks to my son about me. After $100,000's in business I did with this man he treated me like trash. I WOULD NOT do business with them because of this! Jay is a viscous man with absolutely no scruples. I thought I knew him well; I considered him my best friend! Goes to show you...wolves come in all forms!

MD Marion

★☆☆☆☆

5 years ago

Just got my SUV back for the second time from this absolutely lowest-tier auto shop in my 49 years. I trusted Jim because over the years he did small repairs performed and he seemed like a nice guy. I gave him very detailed instructions about what parts I wanted replaced, because I've done this repair before in my driveway. He said 4 hours labor, maybe more, OK. 1 week later, I'm driving home from his shop after paying $1200 (+his 5% "surcharge" for using a card) (?) POW! Had to pay $170 tow fee back to his shop. Week two, he took it upon himself to have a complete new driveshaft fabricated without even calling me first for approval. $550 surprise pick-up charge. I couldn't believe he didn't approve it with me first? The drive shaft had nothing to do with my instructed repair. And I have a new one in my garage. So we went from a $500 estimate to over $1600.00 paid. Second very nervous drive home last night? The rear seal came out along with all of the fluid. I feel absolutely violated, and I am taking action. Be very careful of this man. Just watch when you talk with him about your car problem, he does ALL the talking, takes no notes, and he is NOT a mechanic. Just a business owner who lies straight to your face.. Jim, you are a shyster and a stain in Ocala.

Jay

★★★★★

a year ago

Great service here! I've been going here for years, and there are always reasonable rates and always try to get me in and out quickly.

Janos Pasztor

★★★★★

2 years ago

Great team, great service, great price, they fixed the A/C in my 1979 Lincoln continental, what actually I can't for months, the only issue with it, it's too cold🤣 Next week, I will take my 1988 Ford F350 with a charging system issue. What I can't troubleshoot myself is that I will see how it goes 😀

eliu marrero

★☆☆☆☆

2 years ago

Back in June I took 4 a/c lines for my semi to be remade here. After about a week noticed one was leaking at the hose where they crimped it at. Went back and owner was saying they don't warranty hoses. I get pissed and argue with him and when I said I was going to contact the BBB he had a mechanic re crimp the hose while it was on truck. He should have remade the hoses for me as a just paid over $350 for him to remake them which I believe I was being overcharged. I have had 2 replace 2 hoses with new ones because tired of the freon leaks. Now last night one of the other hoses they remade started leaking while I'm out here in Laredo,TX working. So now just gonna have to go to dealer and buy the other 2 hoses new to avoid any future issues. I have spent more $$$ in freon from leaks from what they charged me for to remake hoses. So in less than 4 months I have had to replace all 4 a/c hoses that they made. I live near them in Ocala but I would not recommend this shop to anyone unless you want to spend more money in repairs. I will be filing a complaint with the BBB.

Mechele Mosch

★★★★★

3 years ago

Very honest and thorough shop. I was very impressed! They did not overcharge when (in my experience) others would have... They did not suggest an unnecessary diagnosis when it wasn't needed; even though they could've and I'd have been none the wiser. Would definitely refer... My son is taking his car next week.

AJ Sasnett

★★★★★

2 years ago

This was the best experience I have ever had with a auto repair shop. My ac went out and I called all over trying to find some place to diagnose and fix it. Most charged a high diagnostic fee, also. One shop even turned me away because the owner would not allow people to wait in his building! I called Ace and the owner said “C’mon in- I’ll help you”. It was the compressor so knew it was going to be expensive, but his price was very fair. He even gave me a public school teacher discount- no one ever does that! He had the parts brought in quickly, let me wait so I wouldn’t have to come back, and had me back on the road by 4pm. I still can’t believe that after going a month with no AC, they fixed everything for me the same day. These folks are honest, hardworking , skillful and polite. I’ll be going there for everything from now on out!

DAVID BEACHBOARD

★★★★★

9 months ago

Long story short I should of taken my 2013 Subaru here for diagnostics first instead of replacing AC parts myself. Overall very thankful for the work from ACE.

Randy Ford

★★★★★

a year ago

Car AC stopped working. Dealership quoted 3900.00 and another mechanic quoted 2500.00. Ace repaired it a little over 1,000. They are very knowledgeable about car. They're very honest and upfront about everything. I very highly recommend this business

One Hung Stud

★★★★★

11 months ago

I brought My SUV to be serviced three times there. Always had a great experience. Jim McGraw, the owner. He’s a pretty cool guy too. Seems to Have a great Mechanic. He has been there 41 years. You don’t stay there without a good reputation and tons of repeat customers. That’s what keeps the doors open. I would highly suggest taking your vehicle there. His prices are almost impossible to beat. Lance B.

Adrian Velazquez

★★★★★

9 months ago

My car was dying on the way in and we had to actually push it into the bay. Turns out it was the alternator. The owner was able to get one delivered fast and get me out in less than 2 hours! Very glad to have found this place and thanks to the techs for taking care of the car.

Taylor

★★★★★

4 months ago

They are very nice and friendly. Had my cars AC fixed within a few hours, and they are very reasonably priced.

mike christian

★★★★★

6 months ago

Needed ac recharged, was quoted $180 at some place I will not name, but these guys did the job quick, weee courteous, and did the job right! Would highly recommend. Pricing was unbeatable.

Coolest dude You know

★★★★★

4 months ago

I didn't come here for mechanical needs. I came in in a bad situation and spoke with the owner Jim. The gentlemen couldn't allow me to work to earn the few dollars i was in need of but after a funny conversation with him and a partner he blessed me with what he could to help and had a good laugh with him and that associate as well.Please help support this business that was willing to help support a stranger in the community. People with hearts like this i would trust to quote me honestly and do honest work. In please help support this places business.