AutoZone Auto Parts

Diane Joseph

★★★★★

3 months ago

Mr. Jose and Ms. Lianna have helped me tremendously and so polite and patient with me. Thank you so much for your assistance and I will be back!!! Best Auto Zone in Ocala!!

Greenbay Packers

★★★★★

4 months ago

I have purchased items here many times based solely on convenience; however, this time it was such an AMAZING experience because of the kindness, professionalism and highest level of integrity of Sean K. Kudos to SEAN😊

Tymesha Williams

★★★★★

6 months ago

I came into AutoZone with a battery asking Sean K for help. I ask if he can test my battery that was in my car before replacing a new one he kindly tested the battery. It had no life and he proceeded to put my new battery in my car he was very nice and pleasant. If you need any help at all, please ask for Sean K he’s the best

Private

★★★★★

7 months ago

Liliana and Sean are just awesome. Really good personalized service.

Bre Lynn

★★★★★

6 months ago

Sean was very friendly and got me a new battery for my car. Very happy with the customer service. It was my first time shopping here and I’ll definitely be back

Penny Briggs

★★★★★

a month ago

Very helpful and knowledgeable staff! We were in and out in no time!

Risen Life Church

★★★★★

2 years ago

Keith manager of store greeted me, found my items and then asked one of his employees to ring me up as Kieth went on to help another customer. Clean store and organized.

Kelly Galvan

★★★★★

a year ago

I want to give a special thanks to Eric today (1-20-25),for helping me change my battery! He was such a gentleman and so polite and helpful! I would highly recommend going to this autozone if have battery or any other issues!!!!

Shana

★★★★★

a year ago

My son and I went into the store yesterday afternoon because we were have a issue with my son's car getting started. Octavio went out his way to help us even though he had a lot of stuff in his hands. He tested our system for us and informed us that the starter was bad. He was so wonderful and polite to deal with you need more employees like him.

jolene hartley

★★★★★

8 months ago

Stopped in to get a new headlight. Jose was super helpful and kind and installed it for me on the spot! Highly recommend!

Chris Couch

★★★★★

3 years ago

We noticed our headlight was out after many hours on the road. We stopped at AutoZone and the friendliest person assisted us and put in our new headlight. I would like to thank the employee named Jim. He was so nice and helpful. Great experience!!!!!

milah ryan

★★★★★

2 years ago

What an amazing staff they have. I absolutely would go back. The Young man that work last Thursday night was wonderful and went above and beyond. I'm truly grateful for the experience I had at your store.

Daniel peterson

★★★☆☆

2 years ago

The team member was friendly but I felt a little rushed. I was asking questions about the items I was purchasing and his suggestions was google or YouTube. When I went to my car and searched the instructions,he came with a backpack and left. It just made me feel undervalued. I have had great experiences at other locations so I guess I just felt that he could have called someone else to help.

Dan Dees

★★★★★

a year ago

Talk to Mike at the College Road location across from Hobby lobby and he will get you taken care of. I went in to get my battery checked, which is under warranty and my alternator and he was quick to check everything and double check to make sure my system was running correctly and charging my battery, around 14 V in my battery seems to be good. Thanks Mike.!!

Mary R

★☆☆☆☆

a year ago

Was just in the store for about five minutes. No other customers. Was not greeted and at no time Did anyone ask me if I needed any help. I purposely spent a little longer walking each aisle to look them over for what I was looking for. Even as I left the store, the man at service counter barely raised his gaze. What happened to customer service? April 1. 1:08 PM.

zaydoon obeid

★★★★★

2 years ago

I had an unusual experience at this store. My car was towed to Pep Boys, which is next to autozone. It took pep boys more than a week, and they didn't update me on my car nor told me what's going on with it . I waited for my day off and went there to see the store manager. I stopped a guy called Keith and told him my story and how frustrated I was. He listened carefully. And asked me who the salesman contacting me was . When I told him his name, he replied: This guy was from pep boys, and I mistakenly entered the nearby autozone shop. Instead of telling me that I wasted his time, the store manager Keith said: I understand your frustration, and I will go speak to my neighbor manager at pep Boys to explain your situation and help you. Although Keith was busy doing other things, he was happy to go to the nearby store and speak to the manager for me and tried to get my problem solved. I think this is the best customer service experience I have ever had in ocala. From the heart thank you keith.

John Barresi

★★★★★

a year ago

I went there Saturday to find out information about cleaning my fender, flares that used the bedliner coating on it, and because they were black, they had a canon McGuire’s foam black cleaner, and he suggested to use this because of the roughness of my fender, flares which the product worked so this is a good praise for good customer service