Navarro Auto

megan velasquez

★☆☆☆☆

6 years ago

I took this car twice to this auto shop. He claimed he fixed the radiator and other parts of the car. After getting the car a week later a check engine light comes on the car still sounds like it’s over heating and it is shaking . The check engine light was never an issue. When we brought it back to him he claimed it was only a sensor and a day later the light came back on. He was ignoring my husbands phone calls but would pick up when he called from another number he did not know. This was completely unprofessional . Do not bring your car here unless you want bad service And to be ripped off.

Devin Andrew

★★★★★

6 years ago

My Fiance and I have been going to Navarros for years. He always takes care of our cars. One of the few mechanics we trust to get the job done right and for a reasonable price.

Cat Lopez

★★★★★

7 years ago

Great place! Friendly service, affordable pricing, fast results, just a great place all around. I've been coming here for about 8 years, I highly recommend for all your auto mechanic needs.

Jarius Torrence

★☆☆☆☆

3 years ago

If I could rate this 0 stars I Would. They have TRASH Customer service I took my car to get my brakes fixed they said it was my front brakes I got them fixed & then my brakes were still messed up so I took my car back to them & then they said my rear brakes needs to be fixed so I ended up paying for the parts & labor. I left my brakes were still messed up, I took it back & they were very rude as if they weren’t wrong, they said I don’t hear anything then ended up looking & said I need my front brakes fixed again & said I would have to pay for new parts & their labor again. Then i asked why would I pay again if you fixed it In the first place, two of them started yelling & cut me off TERRIBLE SERVICE Save Yourself the Headache DONT GO HERE!

Gabrielle Davila

★☆☆☆☆

4 years ago

So i visited this shop about a year ago to get some parts changed that i provided to them when i dropped of my car and also eletrical issues in which i also provided the parts. I was ripped off they charged me $1000 just because they felt like it the parts were changed and the electrical parts were installed wrong. Marcela was discustingly rude and was yelling and tried to fight me because i was telling her she shouldnt speak to customers that way. Fast forward to now a year later and i took my car to ACTUAL PROFESSIONALS and they told me that i need to contact these scammers and find out what they did because what they did to my car has damaged my car even further and that what they did needs to be undone. Do NOT GO HERE THEY SCAM AND ARE RUDE AND DO THINGS TO YOUR CAR THAT WILL LEAD TO MORE ISSUES AND MORE MONEY OUT OF YOUR POCKET!!

Andrew Alava

★★★★★

7 years ago

I just moved into the neighborhood and was skeptic on finding a new mechanic. The gentleman and the front desk lady were patient and informative. The labor and the service was better than expected. I usually don't write reviews but they deserve it. Thank You and I recommend

Carl Lopez

★☆☆☆☆

a year ago

Came here to have rear brakes done on my van overcharged me for some cheap brakes also didnt put anything back together correctly 2 days later the hoses from brake were rubbing on the tires I took it back to have them take a look and fix it and the mechanic had a very bad attitude claiming he had 20 years experience Told them give me my car took them 20 mins to take it off the lift and the guy put zipties instead of actually fixing the problem he caused .....DONT GO HERE

Chrystian Calle

★★★★★

2 years ago

This shop is very professional, very quick and very handy. I came in with my BMW and stripped bolt, I tried for days to try and get it out by myself. One of the workers did it in 5 minutes. I would come back to this shop next time. Thanks.

Bettina

★★★★★

11 months ago

Excellent service and affordable prices Joaquin really knows his job and help me understand the problem and the process

Aiden Archers

★★★★★

4 years ago

My name is Aiden, I have to admit that some times I have to leave a nasty review. However, this time I am more than happy with the results I got from my visit to This shop. My visit was because I had a noise in the front of my 2007 Volvo C70. The mechanic find out more than one problem, and address all of them one by one to fit my budget. They worked very quick, like it was only my car having service, at least that is how I felt. My car end up driving like in the old times, so smother that it was like a cloud, not only that my average miles changed from 300 per tank to 380 miles per tank. Seriously this people are the best in the town. The only thing I regret is That I haven’t visit them in the past having them so close. Thank you Lucy,Gustavo, and your staff you aren’t just are very welcoming people, but honest, and professionals as well.

Briaya Howard

★★★★★

2 years ago

Sooooo happy i found them they literally took my car the same day & did a job that Mercedes Benz was going to charge me $613 for literally $160 ! They did a quick & amazing job and now have a customer for life . Great customer service & was great at explaining what needed to be done

BxGirl Millie

★★★★★

a year ago

Was referred to me by a friend and I must say, they are everything he said and more. Friendly, clear, constant and timely communication; honest and detailed in their work. Gustavo and his team have just acquired a new regular customer. I am very pleased with the experience I had with them.

Diana Fonseca

★☆☆☆☆

a year ago

DO NOT GO THERE! Today I went for a wheel alignment, the owner drove the car around the block, came back did a whole diagnostic check and they ended up telling me one of my coils was failing!.. what??? I did NOT go there for that.. They then went under the hood and moved things around. Took the car for another spin came back asked me what year was the car, I tell him 2022, he asked me if I had gotten a tune up, I refused to answer and asked if what he did to my car fixed "the problem" I explained again that my body shop sent me there to get an alignment ONLY. He then said to me "I'll call them bc you don't understand". He was so rude! I left and they didn't fix a thing.. went to get gas and now the needle is stuck. My cars electronics were perfectly fine until they put their hands on it.. AGAIN DO NOT GO THERE! They are rude and do not know what they are doing..

Gustavo Burián.

★★★★★

a year ago

Thank You for Your Feedback! Dear valued customer, We appreciate your time and effort in leaving us a review. Whether it’s positive or constructive, your feedback helps us improve and grow. Here’s how we approach both types of reviews: Positive Reviews: We celebrate these with joy and gratitude! Your satisfaction brings us happiness, and we’re thrilled to have met your expectations. Thank you for choosing us! Constructive Feedback: We take these seriously. Mistakes happen, but they also provide valuable learning opportunities. Your insights help us enhance our services and ensure a better experience for everyone. No matter the review, we’re committed to serving you better. Thank you for being part of our journey. Keep driving, and remember—we’re always here to assist you! Gustavo from Navarros auto repair

Tiyonna D

★★★★★

9 months ago

This is one of the few auto shops I actually trust. As a woman, it can be super frustrating going to mechanics and feeling like you're being taken advantage of but that’s never happened at Navarro. They’ve worked on my car and my family’s cars with nothing but honesty, fair prices, and real professionalism. Most times the work is done the same day or by the next. If you’re looking for a shop you can trust, go to Navarro. You’ll be glad you did!

bicho

★☆☆☆☆

4 months ago

Terrible service. I took my car in for an overheating issue; the problem was just a radiator sensor, and they charged me over $500, claiming it was an electrical problem. Don't go to that place if you don't want to be ripped off.

Nolan Colon

★★★★★

2 months ago

Best mechanic shop in Jersey! I drive almost an hour just to go to them. Lucy and the crew are amazing !