Neighborhood Auto Services

James Run

★☆☆☆☆

a year ago

Very shady and dishonest place they do not fix your car they take your money tell you oh you have to run your car for a little bit before the problem goes away work it out all lies don't ever go there

Bruce Morris

★★★★★

7 years ago

Came to New Bedford for my Father-In-Law's funeral and our truck broke down. Steve was able to fit us in on short notice and got us back on the road that same day. Great service. Fair prices. Highly recommended!!

BigDoggGaming

★★★★★

6 months ago

Great job every time and cares about the people they help

James Souza

★☆☆☆☆

2 years ago

My poor mother has been going there for many years to get her oil changed. She trusted these guys. I believe an oil change consists of changing the oil and the oil filter and checking the fluids.... Well, for years this place has been ripping my mother off. My mother has been leaking oil for years. Why? Because this place never changed her oil filter! My friend told me he has never seen anything like that before. The filter's seal was split and was hard as plastic. My friend also told me that the filter was ancient. You could see the oil tracks around the whole filter. This place tried to rip me off a while back, and I had a few words with the guy. I told my mother not to go to that place, but she told me that they were good to her. Haha. That's just so wrong! Neighborhood Exxon ripped off my mother! Why would this guy do that? It's just so wrong! You're busted and you should pay back my mother for all the oil she had to buy and all the oil filters they charged her for when they never changed the oil filter. They probably rip off everybody else too.

Liz A.

★★★★★

4 years ago

Steve and Richie are great guys honest quality work at reasonable prices. If you need a sticker Steve has you covered in and out quick. Very professional and go out of their way to help you out and get the job done.Highly recommend.

Dirk Goldberg

★★★★★

9 months ago

Family owned ,friendly. They have always done a great job on my vehicles when brought in for service

Amanda Bonilla

★★★★★

a year ago

Just came from there and omg I have never felt like someone has cared about me or my car more as much as these guys. I noticed a screw in my tire late last night and saw Neighborhood Auto Services opened at 8am. I gave a call got in. They noticed I had one in my other tire in addition and were able to plug both. Got there about 8:13am left about 8:30am. One of the guys even took the time to update me on finding the other screw, my tread and explaining to me how to get the most out of my car. They didn't try to upsell me either, which I greatly appreciated. Being a female I get that often especially when it comes to mechanics. Goodbye Toyota and Hello Neighborhood Auto Service! I definitely will be a repeat customer for all my needs!

Katrina Humphrey

★★★★★

3 years ago

Today - on a Saturday when most other mechanics shops are closed or wanted me to drop my vehicle off for days, they were able to get me in almost immediately to have my SUV looked at. It looked like a plate or piece of plastic was dragging under my car and making an awful noise. They were so nice and accommodating. I was in and out in under 20 minutes and the charge was unbelievably small. I am so thankful that they were able to get this taken care of for me so quickly. Thank you so much!!!

damien c

★★★★★

10 months ago

Very easy to work with. They recently fixed the starter for my 2008 Honda Civic and they did it less than half a day.

Barbara Livingston

★★★★★

7 months ago

Three brothers,family business,fair pricing,dependable, always honest in assessment & recommendations.. been our mechanics for over 35 years.

Jess

★☆☆☆☆

a year ago

Women Beware!! I've gone to Neighborhood Auto for stickers for both vehicles for years with no issues. When I went to pay he told me he had to replace wipers or he would have had to reject me, so I was charged $95 without my consent and he just went ahead and did it. He hands me receipt charging me $54.95 for WIPERS lol so when I asked (literally in shock) what kind of wipers they were he gave a cocky laugh and said "It's not a pyramid scheme, trust me" The wipers are so cheap they don't even clean my windshield! (He didn't tell me brand either when I asked) and happily said have a nice day! I'm sure the owner wouldn't be too happy if his daughters or wife were treated this way. I would have been better off going to dealership and having an oil change done and getting sticker for same price! So much for supporting the local small business! Never again! ✌️

calvin roldan

★☆☆☆☆

a year ago

I had an awful experience here. I brought my car in for a specific issue, and not only did they overcharge me by a significant amount, but they also failed to fix the problem. When I brought this up, the mechanic just shrugged and said, "Tough luck, kiddo." The lack of professionalism and disrespect was shocking. I would strongly advise against bringing your vehicle here unless you want to be overcharged and left with unresolved issues. Avoid at all costs!

Kerri Gardner

★★★★★

10 months ago

We've just moved into the area 5 weeks ago. I am born and bred New Englander, but have never lived in New Bedford, MA. With not having lived in Massachusetts for the past 20 years it's been a wonderful experience to have met such great people in such a short amount of time. Lori Nery a fabulous Realtor/Broker/Owner of Coastal Realty, has provided sooo many wonderful referrals for eye, dentist, doctors, hair, window cleaning, nails, handyman, and the brothers Gene and Steve from Neighborhood Auto. Neighborhood Auto has been around since 1946 and the place has the original character. I thoroughy enjoyed meeting the brothers. Both Gene and Steve were very informative, quite quick in providing an oil change, tire rotation, and checking to see if anything else might be going on with the car. Thankfully nothing more. Bonus they are 14 mins walking and 4 mins drive from our home. They will now be our local mechanics and are fairly priced as well. I highly recommend Gene & Steve/Neighborhood Auto for any of your vehicle maintence/needs etc.

William Mingey

★★★★★

9 months ago

Very straight forward shop . Honest competitive pricing the owner gives no bs . Fixes it right tells you up front what u need . My kind of mechanic i now won't be going nowhere else

Andrew Paiva

★☆☆☆☆

2 months ago

STAY AWAY…. Had an expired sticker for 3 years go to get the check engine light off get a call back about my light being on for evap codes and other problems I get a call for a price for 1400$ after the new sticker is on but then notices I’m leaking anti freeze and now my price is 1843…. After paying it only took 8 days for my light to come back on I bring it back and I get told it’s evap copes… the problem was never fixed just doing something to temporarily shut off my check engine light!

Darnell Wyatt

★★★★★

3 months ago

The **<BEST SERVICE>** in New Bedford!! These guys are Fast, Affordable and best of all honest real down to earth people. I send my Family and Friends to this Mechanic because Neighborhood Auto CAN'T BE BEAT!!!

Mariano

★☆☆☆☆

3 months ago

★☆☆☆☆ I went to this shop looking for help and guidance regarding a Massachusetts inspection reject. I wasn’t asking for anything improper—just a professional review of the situation. They refused to get involved or even look at the paperwork. One comment that stood out to me was when I was told that he “wouldn’t risk his license for $20,” which I found unnecessary and unprofessional, especially since I never suggested anything wrong. I was simply looking for honest help. After visiting other shops, I found a garage that was willing to do the right thing and actually assist. Based on my experience, I would not recommend this place if you’re looking for support or professionalism.