Nelco German Auto Repair

Greg Gotlib

★★★★★

7 months ago

I am so glad I found this car shop! Definitely going to be my new go to any time I have car troubles with my Audi. Zach was very helpful from the first time I spoke with him. He got my car done really fast. I highly recommend this auto shop!

Alexey A

★★★★★

5 months ago

Zac is a true car expert. He did an excellent job diagnosing my Audi car and explaining the issue clearly.

Anurag Shivaprasad

★★★★★

Edited 10 months ago

Reached to Nelco for help with a broken brake line retainer clip on BMW. Zach was courteous, helpful, and looked into the issue. Once he had the part, he reached out, got me scheduled and got the issue resolved in the most efficient way. Genuine parts, honest and skilled workmanship on the repair. I really appreciate their honesty, customer friendliness and approachability. Highly recommend Nelco for any German auto needs! I had a second experience bringing my car in a bit of a crunch to Zach and I’m again left amazed by his timeliness, helpfulness and attention to detail.

Peng

★★★★★

2 years ago

Highly recommend Nelco German Auto Repair, exceptional and trustworthy service. Took my BMW X3 to Zach after going to a dealership, and found Zach’s service is more pleasant, efficient and professional. Zach did careful inspection on the BMW, and provided professional service without pushing unnecessary repairs. The issue was fixed swiftly and got my car back within a day. The clear and honest communication, detailing each step of the process, professional skills, makes them highly recommended for reliable auto repairs.

Vijay Anand

★★★★★

Edited 9 months ago

I have trusted Zac with my Audis for the past 6 years. He’s reliable and cost effective. I’d recommend him highly for German car service.

Julia W

★★★★★

7 years ago

I had an excellent experience at Nelco German Auto Repair. Zac got my Volvo running better than it had in years, and he was very communicative and timely with the repairs. I appreciated being kept in the loop about all the repair options and potential costs, both for the immediate needs and for things I should keep an eye on for the future. What more could you want beyond expert mechanical skills and wonderful customer service, all within a reasonable time frame? I'll be bringing my car back!

Sina Kalantar

★★★★★

3 years ago

Zach was very nice to squeeze me in his schedule on a Saturday for pre purchase inspection. He is a knowledgable mechanic, and was very honest and descriptive about his findings. Very good experience, and would highly recommend him if your German car needs anything.

Gordon Everitt

★★★★★

3 years ago

Zac is one of a kind for customer service, timeliness, knowledge and cost effectiveness. He knows plenty about Mercedes models and is always great to work with and only charges for work performed. He listens to what the customer haa to say and is great at providing options and alternatives for repairing my vehicles. If you want a great mechanic for your Benz he's the guy !

Donald Johnson

★★★★★

3 years ago

Zach is the man. Honest, knowledgeable, really cares about his customers and more than fair. Iv'e brought 3 high end vehicles and I'm glad each I did each time...We need more mechanics like Zach. My new mechanic for sure... Great shop to support.

Sharon Henschke

★★★★★

7 years ago

Zach is a very knowledgeable and trustworthy mechanic. He's done a great job working on both my cars and he's friendly and informative! I would definitely recommend you go to him if you want affordable quality work!

Eric Browne

★★★★★

5 years ago

Zac was fantastic and was able to diagnose and repair my check engine light in a super speedy 2 day period. He explained everything that needed to be repaired immediately, and listed a couple "probably should get fixed soon" items; in a super easy to understand and professional manner. If you have a German car in the San Jose/Santa Clara area, I would absolutely take it to Zac! Will definitely be brining my business coming back to Nelco.

Michelle Adler

★★★★★

7 years ago

After I had been given the run around by BMW and treated with a poor attitude I went in search of a garage and found Nelco. They have excellent customer service, they explained everything completely honestly, and Zach, the owner, is incredibly friendly and polite. They made me feel like I mattered and I was not just another customer. The place seems really new but already very put together.

Salar F

★★★★★

6 years ago

Zach is an amazing honest guy with a lot of knowledge about german cars. He was not only on time but kept me updated on the process and pricing of parts. Very reasonable and fair pricing. I do suggest Nelco Auto repair to everyone

Mark Elam

★★★★★

8 years ago

Needed a timing belt done on my VW. Not only was he able to do it extremely quickly, his prices for parts and labor were great! He is very knowledgeable about German autos, great communication/updates and have a very clean / organized shop. Don't hesitate taking your car here!

Abhishek Amaranathan

★★★★★

4 years ago

Incredible service and the price is the best in the bay area. My car had a bunch of issues and Zac was able to diagnose all of them quickly and get the parts needed to fix it. If you have a German car, this is the place to bring it.

Scott

★★★★★

3 years ago

Zach was very friendly and knowledgeable. Came in to troubleshoot a wheel bearing issue on my 2014 BMW X1. His price was competitive. He seemed very honest and trustworthy.

Chris Leger

★★★★★

7 years ago

The dreaded check engine light on my 4runner needed to be addressed. Luckily, I found Nelco was located just down the street from where I work. Zach, the owner, was very honest and informative. He explained the problem to me terms that I could understand and gave me options regarding the repair. Once we decided on a plan, he ordered the parts and fixed it the next day. Highly recommended...even if you don’t drive a German car.