North Bay Ford Service

Bill Makel

★★★★★

2 years ago

Excellent service. Car driving like new.

Sean Kelly

★★★★★

2 years ago

Thank you Barbara for picking up and delivering the vehicle, it makes all the difference!

Doug Jones

★★★★★

2 years ago

Very responsive. Addressed three factory recalls promptly and easily.

Steven Jonsson

★★★★★

2 years ago

They came to my wifes work at watsonville schools and put new wipers on!

Larry Payton

★★★★☆

2 years ago

Very friendly & knowledgeable..I have really enjoyed working with Ashley.

Alan Porjesz

★★★★☆

3 years ago

They took good care of me and my Ford. The waiting room could do with a makeover, though.

Ben Churchill

★★★★★

2 years ago

Used the valet service, so nice to get my truck serviced and not have to deal with traffic and wait times. Thanks!!

Steve Doblick

★★★★★

2 years ago

North Bay Ford has been servicing my Ford vans for over 10 years with great results.

Mat Gordon

★★★★★

a year ago

The service department went above and beyond to help me out when the transmission failed on my Transit in the middle of a road trip.

Mark Shen

★★★★★

2 years ago

Friendly and professional. The pickup and delivery service is really great for anyone who can’t visit the shop in-person.

Tom Rogers

★★★★★

2 years ago

Other than a wait for service, Marcus was the best in taking the time to answer all questions & explaining each issue & how to fix them.

Lillianne Dykstra

★★★★★

2 years ago

I worked with Wayne and he provided excellent support. I know that when my SUV is serviced, it will be done correctly.

Big belly flyer Evans

★★★★★

2 years ago

My powerstroke F450 went into limp mode , I towed the truck to NBay Ford , They got the issues taken care of. Truck is back to work. Marcus and shop Big Thank You!

John Sierra

★★★★★

2 years ago

Prompt, friendly service. Finished quite a bit of work in a single day. Kept me in the loop with the issues they spotted with my vehicle. Washing and polishing our car was a great final touch! Thank you!

Spring Smith

★★★★★

2 years ago

Absolutely thrilled with the top-notch service at North Bay Ford dealership! The service department went above and beyond to ensure my vehicle was taken care of promptly and professionally. The staff's friendliness and attention to detail truly set them apart. Highly recommend for anyone in need of reliable and customer-focused automotive service!

Lou Leporace

★★★★★

2 years ago

I have had my cars serviced at North Bay Ford for a few decades which indicates the level of satisfaction and confidence I have in their staff. This specific visit was a regular maintenance service with oil and filter change, battery test, fluid check, brake inspection, tire inspection and so forth. The service was fast, friendly, and thorough. A technician specialized in my Shelby was assigned to the car and the team kept me informed of progress verbally as well as through text messages while I waited. My overall experience was very positive, quick, and easy.

Conrad Slimmer

★★☆☆☆

2 years ago

I have had good experiences in the past, but this service visit was not. Took over six weeks to schedule and over a month to complete the work. When I did pick up the vehicle one battery terminal was incredibly loose and the power seat and mirror which worked fine when I dropped it off were non-operational. On the positive side, they convinced the extended warranty company to pay for most of the work.