Santa Cruz Auto Body

M M

★★★★★

a month ago

I am very pleased with Jerry Graham Auto Body on River St in Santa Monica. They did an excellent job! Friendly and professional!

Tascha Marsh

★★★★★

2 months ago

They did a wonderful job on the repair of my door. A nice bonus was that my car came back to me clean, inside and out!

Paul Lillig-Gruesser

★★★★☆

5 months ago

Very responsive and welcoming; businesslike, despite the minor work needed. I dropped off the car feeling it was in good hands and got good results. I'd recommend Jerry Graham Auto Body to friends.

Ken Brady

★★★★★

6 months ago

Speedy turnaround. Received my repaired 2016 Honda Accord back after getting damaged on the front bumper in less than 1 week after dropping it off. Can't tell that the car was ever damaged.

Stan Fisher

★★★★★

6 months ago

Took my Cybertruck in to replace damaged trim. Santa Cruz Auto Body's estimate was less then Tesla's. I was able to get a rental and the total was still less than Tesla's estimate. Santa Cruz Auto Body did a great job and I was able to pick it up on the same day I dropped it off. The vehicle went in a little dirty but when I picked it up it was spotless. The people at Santa Cruz Auto Body were very friendly and professional. This is where I'm going if I ever need body work in the future.

Diana Guido

★★★★★

3 months ago

I loved my experience with Jerry Graham Auto Body! They really care about their customers and their cars! I picked up my car and it looked amazing plus the color match was insanely good. Thank you!

dieter ramaekers

★★★★★

7 months ago

Santa Cruz Auto Body was a delight to work with. They set realistic expectations as to when my car would be ready. They sent me frequent updates via texts to let me know what was happening. They worked with my insurance company to handle the claim and when I picked up my car it was detailed looking like new. In addition they went out of their way to make sure that my rental, which I left there, was returned in a timely fashion.

Malissa Kaping

★★☆☆☆

5 months ago

Work was nice, communication was horrible. They never called me (as promised) when the quote was done with an expected completion date AND they never called me when the car was done. I heard from my insurance company that the car was done. When I picked up my car, they offered no instructions about caring for the new paint job, I had to ask. Good thing I asked ... Guess they expect you to know the questions to ask. I'd give only one star but the work itself appears to be good.

Mike Moorefield

★★★★★

4 months ago

Jerry Graham Auto Body was able to get my vehicle in their shop right away and completed the job super quick. The work looked great. I would definitely recommend Jerry Graham for any of your auto body needs.

Hazel Hernandez

★★★★★

6 months ago

This has been my second time working with SCAB and they are the best!! Their communication is top tier. I loved getting notification updates along the way and they always answered all my questions. Honestly made the stress of getting work done on my car not stressful. They are quick, reliable, and their quality is top notch.

Victoria Levin

★★★★★

3 months ago

One of my favorite parts about having my car repaired by Jerry Graham auto body shop was getting daily texts with updates of what stage of repairs the car is at. Overall very happy with the quality of their work!

D

★★★★★

3 months ago

Great staff. Works with your i surance company claim effortlessly as it should be done. They will even extend your rental car if needed and return it when you come to pick up your repaired auto. It was just so easy and convenient to work with them.

Michele Woodland

★★★★★

2 months ago

I had a great experience! Everyone was super kind and they kept me updated throughout the whole process. This was my first car accident and they made everything very easy and straight forward. Would definitely bring my car back!

Rose Kormanyos

★★★★★

3 months ago

We had a great experience here! They communicated with our insurance company, and kept us very informed about each step of the process. Their estimate of the completion date was accurate, and the staff were all very kind. The body repair work looks great! And to my astonishment, they even washed and detailed the inside of my car before pickup!! And you guys-it was A MESS in there! We have kids, so you can imagine the situation… it was abysmal. Thank you for your wonderful auto body work, and for the surprise detailing to make this stressed out mom’s day!

Michael Linback Jr.

★★★★★

10 months ago

Took a Tesla in to Santa Cruz Auto Body that had received parking lot fender bender. The incident gouged the wheel rim. Was recommended this shop as a Tesla approved collision center in the Tesla app. Was able to schedule an estimate online. Santa Cruz Auto Body got me in and out in about 30 minutes for the estimate and was able to add me to their work schedule very quickly. Very friendly folks there! When organizing the drop off, they were able to provide a payment link for the other party to pay the estimate directly which streamlined things a lot. Overall work was high quality. The wheel looks like new and the car was even cleaned, vacuumed, and detailed at pickup, which was amazing! Hopefully I won't need to use their service again, but will definitely take the car back to them again if I do!

Gursharan Ahir

★★★★★

2 months ago

I had to get the rear aero shield for my 2023 Tesla Model Y replaced, and the staff was super helpful. They inspected the car and gave me a free estimate. They promptly ordered the part, and fixed it. The whole process just took 1 week. They also gave a courtesy car wash :) I am super happy, and will visit them for all my future needs.

Felix

★★★★★

2 months ago

I had a loose/torn bumper on my Tesla that needed repairing and Jerry Graham did a fantastic job. They worked with me on the level of repair, gave me a very reasonable rate and completed the work same day with a complimentary wash and detail. Great communication throughout and very professional service. Satisfied customer- thank you! 🙏🏻