North Florida Automotive

Brad Straley

★★★★★

2 months ago

Best mechanics and office staff in town.

jason baty

★★★★★

4 years ago

Honest people and amazing pricing! Steve and Jenny made me feel like a family member! Didn’t upsell me!!told me exactly what needed to be done and I was convinced it needed more than just compressor! They could have sold me so much more but we’re honest enough to tell me I didn’t need anything else! Now my son takes his truck here and I even referred my mother in law there!!

sarah daliberti

★★★★★

6 years ago

Happened upon this shop while trying to drop off my husband’s Ford E350 Super Duty box truck at another shop nearby for a check engine light. We left it at 4pm on a Monday. Before they closed at 5 they had already called us to tell us what the problem was, how much it would cost to fix it and when we could expect the work to be done. Best service we have had on a vehicle literally ever. Their price was perfect too. Even the cost of the diagnostic was more than reasonable. Once the part came in for his truck the repair was quickly done. Perfect service. Excellent price. We will return again and again for every vehicle they will work on. Peace of mind that didn’t cost us an arm and a leg.

Wallace Santos

★★★★★

a year ago

Overall excellent!! All you want from an auto repair shop! Knowledge, honesty/transparency, awesome customer service and good prices. I take both of my vehicles to this shop and they service them from oil changes to complex repairs.

Jerry Price

★★★★★

6 years ago

We have been doing business with this company for over 2 years and never been unhappy, we have never had to go back because of the same problem. Steve and Jenny are great people and they will step out of the box to help you! Bottom line...if you want your automobile fixed right the first time do yourself a favor and take your car to this shop!!

T H

★★★★★

3 years ago

They were recommended by Todd's Transmission for repairs. I contacted them about transmission problems and said I had only 52,000 on it. They suggested I take it to the dealership for drivetrain warranty. They called the dealership and had them call me to make a repair appointment. . They went out of their way to help me to get the help I needed. They are great folks and I will be using them in the future. Have already told my family about these folks. Rare today to see folks with a strong work ethic and willing to help you.

Hawk 411

★☆☆☆☆

7 years ago

My girlfriend takes her car here for periodic maintenance. From what I've seen so far, they've taken good care of her and her vehicle. However, what happened today has changed my outlook on the business and the people that run it. My girlfriends brother knows some of the people that work here. Through some previous conversation, it came about that my girlfriend and I are an interracial couple. When she took her car in for a quick appointment, the technicians brought it up to her. They did not like that I am of a different color and even went as far as trying to convince her to rethink her choices in a partner, ultimately trying to dissuade her from continuing her relationship with me. Given the information that I received today, I think that we will take our business elsewhere. If these people are so unintelligent as to judge people by the color of their skin, then I wouldn't trust them to work on any vehicle of mine. Trust me when I say this, the things that they told her were not very civilized in the slightest. I could have sought out justice by other means, but this is the best route in my opinion. To those of you out there looking for a decent place to get your cars serviced, please look elsewhere. These people are racist. This is not the place for you. Thank you.

Shay Thigpen

★★★★★

5 years ago

The most fair and honest mechanics I've ever dealt with . I'm amazed by Steve's generosity. He went above and beyond to help me in a desperate situation with my truck . Treated my very fairly . Thank you Steve and Jenny for saving my butt.

Scott Barrett

★★★★★

12 years ago

Steve was very kind and knowledgeable to me when I recently went to his shop to get my engine tuned up. I explained to him what trouble I was having with my new engine and he assured me that he had worked on many of them before. In no time at all he had the engine dialed in and gave me recommendations on carburetor settings and exhaust ideas. If your on the Westside or anywhere in Jacksonville - North Florida Automotive is a good choice for automotive services!

Arlinda Rahim

★★★★★

a year ago

Excellent service I received. Jenny was awesome very polite. I will recommend to others.

Brian Fegter

★★★★★

10 years ago

A++ customer service. Steve and Jenny are top notch. The work is quality. When you see bays full of fleet vehicles, you know you've found a good shop.

Landon allcox

★★★★★

3 years ago

GREAT place !! very honest and humble people wouldn't take my vehicle anywhere else was recommended by many people before I started bringing my vehicles here

Trey Lyncker

★★★★★

2 years ago

Great service I use them all the time and they always take care of my truck and my company trucks..

John Miller

★★★★★

Edited 7 months ago

Great staff. I feel very comfortable using them for my car repairs.

Henley Lastrapes

★★★★★

8 years ago

A+++ customer service...a quality that many places lack these days. If only i lived closer, my truck would be here for any problem. HIGHLY recommended!

Nirae White

★★★★★

6 years ago

Very friendly customer service here. I had two of my vehicles serviced here at very fair prices and the work that is done is very reliable.

Teresa Shiver

★★★★★

7 years ago

The staff is more than friendly & the repair was done in a timely manner. I will use them for all my car care needs.