Nova Body Shop

Minh-Anh Nguyen

★★★★★

6 months ago

Outstanding customer service. Completed my job a day earlier than was originally estimated and the quality of work was great. The cost was far below the other shops in Austin, and the overall experience was a 10 out of 10. Highly … HIGHLY recommend this business.

Angela Vong

★★★★★

8 months ago

I've been to Nova twice to get my front bumper remounted, and both experiences have been exceptional. Their work is oustanding. They provide fair, transparent estimates and communicate clearly throughout the entire process. Their customer service is just as impressive as their workmanship. Everyone I interacted with was friendly, responsive, and professional. Highly recommend!

Jeannie Dang

★★★★★

6 months ago

Took my car in after a fender-bender, and they made the whole insurance process a breeze—coordinated everything seamlessly with no hassle or surprises. The work was amazing: flawless repairs that look brand new. Plus, the team was super kind and friendly. Highly recommend!

Simon Kwan

★★★★★

9 months ago

I took my car in to get my hood fitted. My wife got into a light fender bender which caused the need to replace the hood and bumper. Anh and his team quickly assessed the damage and provided a honest, accurate estimate. They got the job done quicker than expected and he even adjusted his estimate to more accurately reflect the time spent. Truly a standup guy

Nat Reyes

★★★★★

3 years ago

Really good place! Friendly, communicative, and fixed my 9 year old Mazda 3 up like new after I embarrassingly rear-ended someone (I'm still a new driver, but have since then learned how hard to press my brakes...). Was able to get an estimate on the spot, along with my hood tied down for free, and I was surprised to see it was HALF of what a larger body shop had estimated. They even gave me a discounted price at the end of repair, and were understanding when I had to split payment across 2 days due to my card acting up. I'm a college kid, so this was kind of a big deal. I'd noticed driving home that the tire pressure warning light came on, and later that night that both front lights were completely out (this was due to a blown fuse). I texted Hoan about this, and the next time I came in to finish up payment I was able to get both fixed up without any fees. I would highly recommend this place if you want friendly, professional service that won't drain your entire bank account because you didn't sign up for collision coverage.

Henry Zhang

★★★★★

6 months ago

My Ram was scratched on the side, and after dealing with several claims that caused my insurance premium to spike, I decided to pay out of pocket instead of going through insurance. A friend recommended Nova, so I brought my truck in the very next day. The owner, a very kind young man, gave me a quote of around $2,000. A few days later when I went to pick up the truck, he told me that two parts did not actually need to be replaced, which brought the final cost down by $200. I was very impressed with his honesty. The repair quality is outstanding, and the damage is now just a distant memory. I highly recommend this business!

Nicholas Villarreal

★★★★★

a year ago

This is my second time being a customer at Nova Body Shop. The first time was back in 2020, and they did a fantastic job. Even as someone with a keen eye for detail, I was impressed. They used all OEM parts and completed the work in a timely manner. If you're looking for quality work from a local business, this is the place to go.

reed seid

★★★★★

5 months ago

The sensor in my front bumper popped out and I went to multiple body shops and many of them quoted me an outrageous price or said that they couldn’t see me for up to two weeks. I called nova and they were so accommodating I showed up and got me in and out in no time. Such great customer service and very nice people. Would definitely recommend!

Tu Le

★★★★★

4 months ago

I had a lot of recommendations from friends and family to bring my car here and I’m glad I did. This anh đẹp trai helped me from the beginning to end on giving me an estimate, ordering the parts, and communicating with me when to bring my car in and when to come pick it up. The whole process there took me less than a week to get my car fix. Ended up with a car wash too. Very nice and professional services.

Allan Campbell

★★★★★

5 months ago

I haven't always had good luck leaving my car unattended, but at least I've had the exceptionally great fortune of taking my problems to Nova Body Shop. Anh listens and honestly cares, and whatever your problem, he has an effective solution that costs less than you had expected. He and his team do quality work. Moreover, Anh is knowledgeable about the industry, repair as well as insurance. Before you do anything, seek his sage advice.

sofia martinez

★★★★★

4 months ago

Kind, patient, expert at working with insurance. My car was damaged in an accident that the other guy's insurance paid for. I took it to both Nova and the shop insurance wanted to use, and got very similar estimates, but Ahn at Nova sat down with me and explained that they would find more damage as they opened the car, explained how the process would work with my specific insurance, and warned me of the delays in getting parts for my car. He was available over text for updates, and was patient with my questions. While it did take a long time to finish the repairs, Ahn had told me the time frame upfront, and made sure I had a rental for the whole time he had the car, talking to my insurance for me, because they initially approved it for a week only. My car looked great when I got it back, cleaner than when I left it.

Barbra Krueger

★★★★★

4 months ago

I highly recommend nova body shop. Working with Ahn to get my car repair was easy and fast. Ahn was always available when I called, he was super courteous, and always had an update on where we were in the process. He even handled working with a difficult insurance company and got my car fixed quickly. Hopefully we won’t need a body shop anytime in the future but if I do I’ll definitely come back. Thank you for taking great care of us!

AMO

★★★★★

4 months ago

Nova Body Shop deserves 6 stars! I brought my Mercedes here because my trusted mechanic of six years told me to. And I am so glad I did. Mr Anh is second generation owner of this establishment which I learned has been in business for 40+ years. My insurance adjuster gave thumbs up when he learned my car was at Nova. Mr Anh and team were very professional very thorough and most importantly very honest and transparent in the pricing. My Mercedes looked brand new when I picked it up with a wash and detailing thrown in for free. The fender and bumpers were replaced and painted/blended so that the car looks and feels brand new. Electrical and mechanical repairs were also done very well. Great communication throughout the two week process. Highly recommend!

Nayana

★★★★★

2 months ago

I highly recommend Nova Body Shop to anyone looking for excellent work and a positive experience. I’ve taken my Land Rover Discovery here twice, and both times I’ve been impressed with the quality of work, clear communication, and fair pricing. Even though my car is a luxury vehicle, Nova’s prices were noticeably cheaper than anywhere else I received a quote from in Austin, while delivering the same (if not better) level of quality.

Tiffany Solis

★★★★★

4 months ago

⭐️⭐️⭐️⭐️⭐️ I had an absolutely wonderful experience with this car repair company. From the very first phone call, they were incredibly kind, patient, and generous with their time. They walked me through the entire process in a way that was clear and reassuring, which made everything so much easier. Their service was quick, efficient, and professional from start to finish. They kept me updated, communicated every step, and made sure I understood what was happening with my vehicle. It’s rare to find a company that combines great customer service with quality work, but they truly delivered on both. Overall, a top-notch experience. I’m grateful for their help and will definitely be returning in the future. Highly recommend!

Elisa Hernandez

★★★★★

4 months ago

My car was toast and Anh Phan made the repair process a 10/10 experience! He maximized my insurance claim, saved me alot of money and made my car look beautiful within just a week!!!!!! Highly recommend!

Victoria Ngo

★★★★★

2 months ago

Anh from Nova Body Shop was extremely helpful throughout the whole process of getting my car repaired! They got an estimate for me within 10 minutes as a walk-in and were so quick with ordering the piece that was required for my car. They were honest and their pricing was significantly better compared to other quotes that I received at other shops. Their overall quality of work and communication was 10/10! I’m always going to come here for any future car body repairs and would recommend this place to anyone in search of a shop.