About Business
NTB-National Tire & Battery is a leading Car Repair specialist serving the Waco, TX, Waco area. They provide a wide variety of solutions, including Tire shop, Auto air conditioning service, Auto repair shop, and other Car Repair tasks. Boasting a solid 3.9/5 rating from 296 verified reviews, their reputation precedes them. As a locally-owned business in Waco, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Waco, TX.
Google Reviews
Derek Cornish
★★★★★
2 weeks ago
Very friendly and helpful guys. It’s always great to see and receive amazing service. Thanks for the speedy service will definitely come back🫡
Bethany H
★★★★★
6 months ago
Went in with my daughter to get her car looked at, and Paul was an amazing help. He was very kind and respectful, yet he was funny and friendly. Had us out of there in a timely manner. 100/10 highly recommend
Romelo Banks
★★★★★
a month ago
Jacob was very awesome with helping me fixing my tire. He was nice unreasonable & quick There’s no other tire shop that I know in Waco that’s open passed 7:30 pm
Rahja Mitchell
★★★★★
3 weeks ago
Jacob was very professional. Having problems with our tire & he was very helpful in helping us get this fix! Go see Jacob, you will not be disappointed!
mack howell
★★★★★
11 months ago
Traveling all the time. It's hard to find a quality tire shop and I've been impressed with Mavis brands. This NTB location really helped me out in a tight spot. I recommend them to anybody traveling or local. They really went out of their way to help me I cannot say enough about their quality service, especially the management team
Carolina Espitia
★★★★★
a month ago
Came in today for a set of tires and Paul was a great and knowledgeable guy!! He answered all of my questions and gave me great service!! He also let me know that my car needed an alignment!!we will be back for tires for my husband truck as well!!!! Thanks NTB-National Tire & Battery for the great services!!
Stephanie Hernandez
★★★★★
a month ago
Jacob was amazing in assisting all our needs. He got us what we needed in and out. Great customer service NTB are blessed to have him on their team! Thank you sir for all your amazing service.
Jon Johnson
★★★★★
2 months ago
Brian was extremely helpful & courteous. He is an asset to your organization. Brian educated me about my tire balance even though I had a lifetime package with a competitor. He has me thinking that I will choose NTB for all of my future vehicle services.
Daniel Torres
★★★★★
2 months ago
I was in need of an alignment on my vehicle. I booked it at 11pm thinking they wouldn’t have a spot available for the next day in the morning but they did. I was able to come in and Bryan greeted me with a smile and helped me out in the front counter and get me situated. This is my go to place for all my truck needs
Rhonda Argabright
★★★★★
3 weeks ago
Everyone is very polite and knowledgeable. Thomas is not only the best mechanic but he easy on the eyes as well. Definitely recommend going to see NTB in Waco for all your needs
Andrew Alvarado
★
☆☆☆☆
a month ago
Unable to look up inventory by item number. Edit: I am unable to respond to the NTB customer relations response, but that is exactly what I did. The rep on the other side of the phone refused to look up by product / item number listed on the website. I went to discount tire instead and conducted the exact same workflow and received my tire with no issue.
Jennifer
★★★★★
a month ago
Great experience at this tire shop. The staff is friendly, professional, and quick to help. They explained everything clearly and had my car ready in a short amount of time. Prices are fair, and completely transparent about it.
Al Maricle
★★★★★
a month ago
I will tell you the truth. This place was perfect. Got tire front end alignment and found out my inner and outer tie rods were very bad . They did great my truck is in great shape now. The staff was very good. They done it all in around 3 hrs. Take your automotive to them. I went this morning on 2/14/26.
Rhoda Sherman
★★★★★
a month ago
The staff is very friendly and polite. Answered all questions I had appropriately. I currently use a different business for oil changes but I am seriously considering changing. Brian was very helpful along with the rest of the staff. Was expecting the wait to be longer but was very surprised!
Demetria
★★★★★
a month ago
The customer service and their communication skills were outstanding. I expected a long wait time but it was faster than expected. The job was done and I am one happy customer. I will refer them any day to anyone. The services were that good.
Neil Ling
★★★★★
2 months ago
Woke up to a flat tire this morning. Got enough air in the tire to make it into town to NTB on Valley Mills Dr. Brian, the Manager, got me in and took care of my problem at no charge. Great staff there and I appreciate these guys getting it done so quickly. Great service, go check them out.
Tori Valadez
★★★★★
3 weeks ago
The team here delivered an excellent customer experience. Thoroughly explained everything about my vehicle and what I will need in the future. The waiting areas and restrooms are clean which is always a big indicator for me as part of the overall customer experience. Will definitely be returning.
Jana Horton
★★★★★
3 weeks ago
HUGE shout out to Thomas for taking care of my vehicle! I recently had a front-end alignment and new tires installed at the Waco location, and I couldn’t be happier with the experience. The entire process was smooth, professional, and completed in a timely matter. My vehicle now drives straight and smooth, and the new tires have made a huge difference in the ride quality. I highly recommend this location if you’re looking for honest service and quality work. I’ll absolutely be back!
ashley l
★★★★★
3 weeks ago
I had a great experience at National Tire and Battery on Valley Mills Rd in Waco. The team was incredibly quick and efficient, getting me taken care of without a long wait. Their customer service was excellent—everyone was friendly, helpful, and made the whole process smooth. I’ve also had battery service done here previously, and that experience was just as good, which is why I came back. They’ve consistently been reliable and professional. They also offer great prices, which really helps when you’re on a budget. It’s nice to find a place that’s affordable, fast, and treats customers well. Highly recommend them if you need tires or battery service in Waco!
Curtis Jackson
★★★★★
3 weeks ago
I recently had my vehicle serviced at National Tire & Battery, and I couldn’t be more impressed with the experience. From start to finish, the service was efficient, professional, and stress-free. A special thank you to Brian, the manager, who truly went above and beyond. He was knowledgeable, attentive, and made sure everything was handled quickly and correctly. He took the time to explain the work being done, answered all my questions, and made me feel confident that my car was in great hands. The entire team worked efficiently, and the turnaround time was excellent. It’s not often you find a place that combines speed, quality service, and outstanding customer care so well. I highly recommend National Tire & Battery, and I especially appreciate Brian’s leadership and commitment to customer satisfaction. I’ll definitely be returning for future service!
