chance britton

Brian out of NTB Waco is always extremely helpful and friendly. Happy to take all the families vehicles here
★★★★★ a week ago

Tina Lemly

Brian gave exceptionally great service. He answered all my questions and made sure I was well taken care of. My vehicle had a dead battery, it was tested and replaced at a very reasonable price in about 30 minutes. I highly recommend!
★★★★★ 2 weeks ago

The Oath

Had a great experience, Brian is very helpful. Jacob knows his stuff. All of the techs in the back were very courteous and respectful with my vehicle
★★★★★ 2 weeks ago

Katherine Bright

Our family loves NTB! They are always kind, helpful and honest. Getting us in and out quickly with fair pricing. Best place to go if you need work or tires while you have small children. Their waiting room is separated and the door can be closed reducing stress while waiting for repairs. We have been here several times and will continue to return.
★★★★★ 2 weeks ago

Dulce Delgado

So on my way back home I ended up having the valve from my tire broken. Leaving me with a flat tire and I have work the very next day and it’s quite a drive . So I go on Google and look up whose open my normal tire shop that I normally go to is closed judging by the fact it’s past 6:30 pm . So I go and look up tire shops that are open I end up stumbling on NTB and I called them to just make sure they’re open and available turns out they are . The guy at the front was very friendly over the phone and said yes we’re open come head over here . I was conflicted at first because I could have gotten the part at orileys but judging by the fact my tire was deflated and it was dark out it was pointless . One of the mechanics approached me at my car and decided to help me out I was quite and shock because I was in my own world trying to figure out what to do . He offered to do it for free and to be quite honest that was the most generous thing anyone has done . He was kind enough to check out the tire tell me what it’s actually wrong and also lets me know what part and how much it would be . He gave me the option of paying the $118 upfront or just do the old school way and just add a valve to my tire without the sensor for free . In all honesty I thank them all for being kind and honest with me . It gives me relief that theirs kind people like that out there that are willing to help out of their kindest of their heart . Thank you so much guys !! I did promise y’all a good review and here ya go I also made it home safely thanks to y’all’s generous help !!!
★★★★★ 2 weeks ago

B Cc

Paul and David were great!
★★★★★ 3 weeks ago

Evan Otto

Awesome
★★★★★ 3 weeks ago

Dorothy Sims

★★★★★ 4 weeks ago

Sheila Wilkin

Last month my husband and I came to Waco for a couples retreat and while heading there our car started to run funny and sound crazy. We came across NTB and was so thankful. Even though they were pretty busy Paul made sure to make us feel welcomed and get our car looked at in a timely manner. Thank goodness for the kindness and expertise Paul had. Would definitely recommend you go there for your needs they are speedy and friendly.
★★★★★ 4 weeks ago

Angela P.

My husband and I were traveling from Waco back to Houston and our tire was wobbly... we stopped in to the NTB and Paul was so nice and very helpful. Even though the store was really busy, we felt like we were taken care of. Paul was able to get us a new tire and we are truly greatful for his kindness and expertise!
★★★★★ 4 weeks ago

Devilish Mom

Had a wonderful experience. I was traveling, was in a hurry to get back on the road and Paul really helped me out since his manager was busy helping other customers. So I would definitely recommend them, for their friendly and speedy service.
★★★★★ 4 weeks ago

Ricardo Vidales

Well I had got a alignment and they went above and beyond to make sure my truck was perfect so I couldn’t ask more of them good job strongly recommend
★★★★★ a month ago

Chris Jones

The crew at NTB was amazing and took me in almost last minute. Thank you Brian and the team for helping!!!
★★★★★ a month ago

Christine I

Manager Bryan was so accommodating !! Staff was so kind and helpful!! Thank yall so much!!
★★★★★ a month ago

H Zadeh

We were travelling from Austin to Dallas on a rental car. Heard a strange noise while driving the car. Looked under the car and noticed a broken plastic piece touching the road. Stopped at this shop and they quickly fixed it up at no cost! Despite my willingness to pay for the prompt service, the manager Mr. Brian did not charge us. Brian and his staff were very kind. I recommend this shop with no hesitation.
★★★★★ a month ago

Lois Price

When I was driving from Dallas to San Antonio last weekend I heard a noise coming from the front drivers side tire area I just had my tires balanced at the NTB in Cedar Hill. So I stopped at the NTB in Waco to check out the cause of the noise. I was very concerned that my tire was going to fall off. Brian was so helpful! They immediately took my car to the back and thoroughly checked out my car. They were able to fix the problem. I was so relieved! Thank you so much Brian!!!
★★★★★ a month ago