Reviews
Jer Andrews
Top notch every time! Alex helped me and he was not just informative and helpful but courteous, attentive and takes customer service to the next level and providea a great experience.
★★★★★ 2 weeks ago
David Camarillo
I’ve consistently had an exceptional experience at Quick Lane, thanks in large part to the outstanding service provided by Alex. His dedication and attention to detail truly go above and beyond, making every visit a smooth and pleasant one.
★★★★★ 3 weeks ago
Dwayne Akins
Super friendly staff! I needed a coolant flush and stopped in at 10:30 on Saturday morning hoping they could fit me in. They were busy that day, so I was prepared for them to say no, but they were able to work me in and get me back on the road before they closed at 1. Thank you to everyone involved in making this happen.
★★★★★ 4 months ago
Nathan DeBorde
The people there treat us with above and behind service!! I own a Toyota and still come to Bird Kulten quick lane. The wait isn’t as long as most and they car pool you to and from shopping places nearby at their expense!
★★★★★ 4 months ago
Joe Harris
Quick and friendly service. Stopped by a few minutes after 5 pm, they had me out by 5:30 with The Works.
★★★★★ 6 months ago
Russell Mathis
Always good service
★★★★★ 7 months ago
Scott Manley
This dealership charged me $130 for “The Works” service. It normally is $49.95 at my local servicing Ford dealer. To add insult to injury, they didn’t even rotate the tires! I know that because the front wheels had brake dust on them before AND after they were supposedly rotated (while the back wheels didn’t have brake dust). I called to complain, and the service writer told me she would have the service manager call me, but I never received a followup call. I wouldn’t normally leave such a review based on a 1-time experience, but we were traveling and had overnighted in Waco. Of course, I never received the Ford survey so there was no chance to give feedback directly to them.
★☆☆☆☆ 2 years ago
Arthur Perez
Great service and fast
★★★★★ 2 years ago
Joe
★★☆☆☆ 2 years ago
Scott Stanley
★★★★★ 3 years ago
Bridne
★★★★★ 3 years ago
Tim Jeske
★★★★★ 3 years ago
Richard Wenski
Apparently Quick Lane is mistakenly named as it took approximately 2 hours for an oil change to be completed. If one has nothing else to do with their life you can always kill an afternoon getting your car serviced at B-K.
★★☆☆☆ 3 years ago
James Franks
great service good people
★★★★★ 3 years ago
Ed
★★★★★ 3 years ago
Nic Overstreet
★☆☆☆☆ 3 years ago
joe barrientos
Great people and service, I have come here because they are trustworthy and reliable
★★★★★ 3 years ago
David González
★★★★☆ 3 years ago
Tabitha Foster
Always great customer service.
★★★★★ 3 years ago
Clint Barton
Slow lane and I travel extensively been to them all over the country
★★☆☆☆ 3 years ago