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About Business
For professional Car Repair care in Waco, TX, Waco, look no further than RNR Tire Express - Waco. Their team excels at delivering top-tier results for Tire shop and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 158 pieces of feedback. They have become an integral part of the Waco, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Waco, RNR Tire Express - Waco is ready to assist with your next project or repair.
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Google Reviews
Wayne McIntosh
★☆☆☆☆ Do not go to the RNR Tires located in Hewitt Tx or Waco Texas. Got new tires and alignment at Waco Store in October 2025 and by the 1st of November 2025 my front tires were showing wire on the inside. Went back to the Waco RNR Tire talked … More Photo 1 in review by Wayne McIntosh Photo 2 in review by Wayne McIntosh Photo Do not go to the RNR Tires located in Hewitt Tx or Waco Texas. Got new tires and alignment at Waco Store in October 2025 and by the 1st of November 2025 my front tires were showing wire on the inside. Went back to the Waco RNR Tire talked to the Store Manager Tony about situation and he had another alignment done and put new tires on truck. Asked what caused the situation and he had me talk to the Alignment Technician Luis who told me the 1st alignment done by Dereck wasnt done correctly. Got an 2nd alignment and the same results with the tires so I went back and I was told by Jennifer that Manager Tony or Alignment Tech Dereck were no longer with company. Jennifer had Luis look at the alignment again and he said at this time I needed an aftermarket part to fix my alignment. Now with this being said I have had this truck for 10 years and have had 4 sets of tires put on and never has anyone else recommended I needed this part to align tires. Jennifer who was in charge told me to have this part installed and she would change out all 4 tires with better ones for free. I ordered the part and took to my Mechanic and he said I didnt need the part and that the Alignment Technician unloosen my upper control arm bolts which should never be touched when doing an alignment, adjusted tire rod so much it twisted the boot on the tire rod and he also didn't put the lock nuts back down to lock the tire rod in after making adjustments. Do to the Alignment Technician doing all this it cause damage to my front end. Went to the Hewitt location and had the Alignment Technician there take look and he said the alignment wasnt done correctly at the Waco store and advised me to have everything fixed that was damaged due to the alignment not being done correctly at the Waco store and bring back my truck. Talked to the GENERAL Manager Erich Adam's who was extremely helpful and explained to me that he took pictures of everything and gave me the Regional Managers (Nyles Burgess) numbers. I texted Mr Burgess and asked him to give me a call and when he did he was defensive, aggressive, and so unprofessional while talking to him. I explained to him the whole situation and he would not hear me out and was so defensive about the whole situation. I knew something wasnt right because he was so defensive so I began to do research and while looking at the reviews I observed that others have had similar problems with the Waco Tx RNR Tires. Took truck back to the Hewitt location and had them do another front in alignment and when given the paper that shows the alignment is good I seen the camber alignment was still reading red. I asked why and the Alignment Tech said he had never been trained on how to do a camber alignment. At this time I made the decision to just leave and take my truck to another shop who put new tires on front and did the alignment with no problem. Please be cautious about using RNR Tire in Waco or Hewitt because they do not stand behind their warranty or work and have employees that are not properly trained and aren't professionals at performing alignments so this could cause you to have serious front end issue like me or cause you to have a wreck. Thanks
Jennifer Rodriguez
★★★★★ I had a great experience with this place. The front desk workers were very friendly. We had some good laughs all while getting all the info they needed. The guys in the garage were super quick with my car. Everything was done in great, decent timing. I would highly recommend to anyone who needs tires or services. Great job to this store!!!
jacob schuster
★☆☆☆☆ I got tires from rnr, and I spent money to pay it off with an 6 months now i'm being told all four tires are done for because of uneven wear when I took it to them to get a rotation. And I asked them to do an alignment, and they told me that I did not need an alignment. So due to their negligence, my tires are an uneven war and I told them that they needed alignment, and they never did. itWent to RNR lease then a year ago. When I just went there, I had a great experience. Got my new tires, and an aligament. About 6 months after get the tire and the alignment, I noticed that my wheel was pulling to the right. So I went back to RNR to go get an alignment, they told me that I didn’t need one but I do need my tires rotated. So I got the tires rotated. Yesterday I got a nail in my tire and went up there to get it patched. They then told me they will not patch the tire due to the tires having uneven wear and that I needed an alignment. They advised me to buy new tires right then and there. After going back and forth with them. I told them to put the spare back on and I’ll go somewhere else. Now I am at discount tires getting a new set of tires that are better quality and that will comes with warranties. Thanks for everything RNR
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